NAPA Auto Parts - Fisher Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Danielle Moyer
2 months ago
Napa employee got nasty and snapped at me while i had my 4 year old with me. I walked in and needed help finding something, looked around, an employee was Stocking Shelves so I said nicley "excuse me.." before I could even finish my sentence, an older gentlemen with grey hair, got really nasty with me. All because I was trying to say "excuse me I need help finding something please". I can not believe someone would work in customer service who gets angry over someone politely asking for help. I was taught when someone is in the middle of something you say excuse me. I was going to walk out and leave, however my husband could not drive his truck w/o my purchase, I didn't have time to go elsewhere. Napa please do better with you employees customer service skills, him being so nasty could really do somebody harm. This was at 2:57 pm on Tuesday jan 30th. I like to add I did walk in quickly and look quickly, it was an emergency situation I was in, however I spoke nicely to him an used proper etiquette .

  L Peret
6 months ago
Great experience! Came down for the Golden Retriever Jubilee and my brake fluid light came on. I pulled in to buy brake fluid. Chuck said let me put it on the lift to make sure you do not have a leak. Guess what? I had a leak. The team was honest, gracious and accommodating. Customer service at its Finest!

  Richard Sauter
10 months ago
In Lewes, DE, and needed a rear window wiper for my Toyota Rav4. No one seemed to have it. I stopped in NAPA Auto Parts and picked one up, and it fit perfectly. Quick, friendly service.

  Joshua Hoover
5 years ago
These guys seemed to have enough things in stock they have had something to help me out working down here so far but the people skills aren't there yet I try to speak to them and they don't respond right away like they are busy with something else rather than the only person in the store. But they have had all the parts needed so far so I can't take that away from them .

  anthony gaspari
a year ago
Very helpful. They had the car parts we needed. This is my go-to place for car parts.

  Gary Lock
a year ago
When you want the right parts at a good price and quality this is the only place to go. Customer service is very good.

  Michael Szot
3 months ago
Counter staff was very helpful

  Chessie Hanna ( )
2 years ago
Tried to help us - only had one of the part we needed but even still tried to find the other part they said they had in stock. Would go back between all the choices in the area this is the one to go to.

  Theresa Jennett
5 years ago
Knowledgeable staff ! Made sure I purchased the exact brake shoes that I needed for my car !! This is now my go to for car parts !!

  grace Bwh
3 months ago
Good customer service

  Buddy Clark
6 years ago
Very helpful. Friendly

  chris b
5 years ago
Great customer service