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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vicky Donoway
a month ago
Outstanding service from Zachary and the staff. I stopped in because I had an oil light on and they went above and beyond to help me. My first time at this Jiffy Lube and I was very impressed. Outstanding Customer Service.
Brandon Beauchamp
a week ago
I was denied service here on a Tuesday at 5:10. The employees definitely took exception to the fact that I showed up 20 min before closing. Newsflash: some of us work a 9-5 and we can t just leave during the middle of our work days to get an oil change. I don t know how you all get business on weekdays when you re only open 8-5:30 and you shut down at 5. Very unprofessional.If you work a 9-5 don t come here on the weekdays unless you get there before your work starts at 8.
Danica P
a week ago
I've gone here multiple times for oil changes and everyone is so nice and helpful, Corey was there today and was fantastic. No worrying about being pushed into a service you don't need and the wait time isn't bad.
Jeff Walls
4 months ago
Very friendly staff, EXCEPT.... The man at check in. He goes from an "I don't care" attitude to "Don't talk just listen, I know best" attitude to customers. Really disconcerting. Also tires were marked checked but I had to fill them later. No reasons to not use them.
Pat Campbell-White
11 months ago
I posted Facebook social media accolades for professional, prompt & efficient service. 37 minutes In & Out with extra services provided besides just an oil change. THANK YOU FOR TAKING SUCH GOOD CARE OF ME.Services: Transmission, Air & cabin filter replacement, Tires, BatteryServices: Transmission, Air & cabin filter replacement, Tires, Battery
CherBear
4 months ago
Rarely go here but was in the area and needed oil changed..service was great, price was fair but the lines were long..no real complaints tho..
Ms. Carroll
5 months ago
I was very happy with jiffy lube. Polite, pleasant service people. Didn't push for all kinds of other things other than what I went in for. I will go back to this location again. Thank you!
Kathy Y
8 months ago
Everyone there was pleasant.I am adding to my review 4 days later. It was the first day I took the car out since I was there and I smelled oil . When I got home and checked under the hood the oil cap was missing. I called right away and they got me a new one within an hour. The manager( I think he is)came personally to my house because he did not want me to drive it. It turns out the cap was under the hood where the mechanic had left it I just didn't see it. He cleaned up the car although it wasn't oily and checked the oil and would not take any money for coming. I appreciate all of it so much! Thank you for such wonderful prompt service.KathyService: Oil change
John Tormey
6 months ago
Save yourself an hour and a half and go somewhere else. I came here a second time after waiting an hour the 1st time thinking maybe they are just busy. Today I have been waiting 90 minutes and stillwaiting. I m NJ I would be in and out in 30 minutes tops whichever jiffy lube I went to. This one is a joke. Lots of nothing going on. People trying to look busy. Go somewhere else. Who has 2 hours to waste???? It used to be convenient and less expensive than your local mechanic but now it s $100 and takes all morning. No thank you
Diane O
7 months ago
What a bad experience. I arrived at 8 and there were a lot of customers. I waited 1 1/2 hours and the line I was in went down to three cars. Started with 5 cars. The kid that was rotating tires couldn't move any slower. The car in front of me was without a driver and the gap between the stalls and their car was at least 60 feet. I told the car behind me I was leaving and they agreed to this dismal service. I guess its hard to get people to work. John O
howru
6 months ago
They told my daughter that she needed back brakes, and it would be$ 225. We went to another shop, and she had 70% left on her brake pads. Shame on you for trying to get her to spend her hard-earned money on something she didn't need.
Antony Nesbitt
10 months ago
I'll start by saying the mechanics are great and know their stuff. However management do not allow them to do their job properly. My car needed a transmission check, which was refused. I also had a battery check, the mechanic told me directly that I didn't need a new one, two minutes later the manager told me I did, when queried he responded that the computer was now showing it was needed, it was a lie. The priority is get them in and out as quickly as possible rather than offer the customer what they need. It's a shame because the mechanics are great. My advice would be only to use as a last resort.Services: Auto engine diagnostic, Oil change
Dawn Reichner
4 months ago
I've going here for year's. They are there for whatever I may need. I totally trust them to take care of my vehicle's
Marissa Laskin
9 months ago
Can t say enough about this place and would give 10 stars if possible. In dire straits heading down coastal 1 for vacation with an unknown oil leak and saw the bays open so pulled in. The staff could not have been nicer or more accommodating. They identified the problem immediately and persisted until they repaired it which required creativity and a lot of patience and grit! Everything was very reasonable, and manager Kim was fantastic as others have stated. The waiting area was the cleanest I have ever seen and the bathroom immaculate. Thank you for a 5 star experience!Service: Oil change
Dee Yankee
9 months ago
My first time taking my car into Jiffy Lube . I really liked how they check the car over for bad brakes , dirty filters etc.Things I would not be aware of. The man helping me , Zach was very personable and professional. It was busy but he kept checking on the customer 's and would update them on the wait times. I will definitely be a repeat customer.
Patricia Pritchard
10 months ago
The guys were very professional and definitely had an interest in the safety of my car without pressuring me to spend more. I wouldn t go anywhere else . And the manager Kim Mery has turned this place around from what it what years ago. All the employees are friendly and very accommodating .Service: Oil changeService: Oil change
Grant Lee
7 months ago
They apparently don't particapate with on line coupons. Would have been nice to have known before the work was done! I understand that independently owned locations can do what they want/need to do, it was more the indifferent, poor attitude of the manager on duty.Everything else was great.
Herb Glass
3 months ago
Takes a long time to get only oil change. This was 2nd time they were out of wiper blades for my car. I have been going here for about 20 years and now they had no record of me
james doucet
8 months ago
Oil change and rotation.Great service.Just one issue. My CRV sounded as though there was a leak in the muffler whenever I accelerated on the gas pedal but I realized the sound was coming from the engine so I popped the hood. One of the four latches wasnt locked into place so I secured the lead on the air filter case by locking the latch which solved the problem.Service: Tires
Lee Marie
11 months ago
The staff was very welcoming and accommodating. The pricing is quite competitive within the area, making it a great option for budget-conscious customers. Additionally, their first-come-first-serve policy was well-organized, and the wait time was reasonable.Service: Oil changeService: Oil change
Bernadette Curtis
a year ago
Walked in without an appointment yesterday and they took my car immediately. Oil change (synthetic premium oil), tire rotation and differential fluid for $240.Very friendly.I would go back because its so convenient..
Charles Cecott
8 months ago
They would not take my $15 coupon but provided a $10 coupon on $145 oil change. The truck has 15K miles and they said I need spark plugs. The plugs are good for 100K.
Lisa Emery
a year ago
I was in and out of there rather quickly for an oil change. It has been many years since I used Jiffy Lube. The people who work there are friendly and patient, the place is clean, and the mechanic did exactly as I asked. Overall, the experience was positive. I would recommend Jiffy Lube and I would go again as well.Service: Oil changeService: Oil change
Brandon Zdanowski
7 months ago
Pulled up at 3:15 been it s 4:41 and still haven t finished last time I come here. Should have listened to the reviews officially the longest I ve ever waited for an oil change.
JudyE
a year ago
I was in and out in under half an hour. They did an oil change, recommended a new air filter and rotated the tires at my request. Very pleased with their efficiency.Service: Oil changeService: Oil change
Paul Bieber
6 months ago
Very pleased with the owner on down . Treated great and made me a happy customer that will surely recommend to others!!
Lisa Burke
a year ago
Car was in the bay for an oil change in less than 5 minutes. Professional and kind staff who didn't try to upcharge me on anything I didn't need (torn wiper blade). And they had a $10 off coupon on their website! What a great experience. Will definitely come again.
William Sacona
11 months ago
I have been taken my vehicles to this Jeffy Lube for almost 19 years and have never had any complaints, great service any always felt like part of there family. I definitely would recommend them to everyone!!BillServices: Transmission, Air & cabin filter replacement, Tires, Air conditioning, Oil change
Jeanine London
11 months ago
The Guys at this Jiffy lube are THE BEST! No matter what time of day or how busy they are, they always have time for my car!! Terrific Team and Great Service!! Always a Pleasure!!!! Thanks to the Entire Team!!Services: Tires, Oil changeServices: Tires, Oil change
Wright Davis
a year ago
Great service. Today the line was short. 2 cars in front of me at 10:00am.Price was $99 for synthetic blend and tire rotation. I had a $7 coupon.Always be ready for the upsell. But the guy in front of me wanted the works, so it's up to you.Vacuum and window cleaning was really needed too.