Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Josh Howdershelt
4 months ago
Very thorough when diagnosing vehicle issues. Quality of repairs are top tier. These guys at Downs Automotive are "fix it right the first time" kinda shop and I love that
Ozzie Kara
2 months ago
I highly recommend Downs automotive They were extremely knowledgeable, provided excellent service, and were fair with pricing.
Emily Clark
7 months ago
I love this place! They are so friendly and got my car done so quickly! My shifter broke and they got the parts the same day! Best auto repair experience I ve ever had. I ll definitely be back. I love Miss Kathy and Clarence really made my day!
Brittany Poust
a year ago
I have brought my vehicle to Downs twice now for serious issues. First it needed a new alternator and the something was wrong with the fuel line. The second time I had no heat and my car was overheating. I am a single mother with three kids the last thing you want is a huge car bill. Both times I felt like they tried their hardest to explain the issues and give me options while trying not ro rack up the bill. I have never felt confident with a mechanic the way I do with this place! They are the best.Service: Auto maintenance
Mike Wish
a year ago
I loved the experience of having our 2004 Mazda3 wheel bearing repaired with Downs Automotive. We are from out of town and had a concerning sound coming from the wheels. We called at just the right time because there was a cancellation that allowed us to sneak into an appointment. Kathy was incredibly professional and helpful. Everything was fairly priced and explained to me very clearly. They even inspected for other issues but told me I could get home safely without repairing them now. Only charged me for what was absolutely necessary to make the car safe to drive home to DC.I wish I could make these guys my regular mechanic for my cars. All pricing and timelines were clearly communicated and promises were kept and I trust they knew what they were doing and talking about. Highly recommend!
Peter Wilhelm
9 months ago
Took a 2001 3500 to fix the A/C. They fixed what they could, and then when there were additional issues (which wasn't their fault), they fit me in their schedule quickly! Before too long they had it all ready to go!
Dmc 2
3 years ago
Steve and team are great. The work is quality. I recommend all my friends and family to Downs Automotive. They take the time to diagnose and explain in detail their findings .They give honest recommendations on work needing to be performed. This is the only auto repair service I use for my vehicles and diesel
David Lescoe
3 years ago
Always a fast and speedy job done very well. I've been bringing my company truck for years. Also got some upgrades done for my personal car. Always 100% satisfied with quality and price. I've been working on cars all my life, mostly personal, so I know when someone is trying to upsell or not. The honesty is amazing!!! Just saying
Dennis Murray
3 years ago
I showed up with my work van with a break issue, they fit me in to a already full schedule. They got me in for repair quickly, fair price.Great service, will continue to use Downs Automotive for my business and personal vehicles. Thanks everyone at DownsService: BrakesService: Brakes
KM R
4 years ago
I highly recommend Down's Automotive!!! Excellent vehicle repair, completed with skill, efficiency, and detailed explanation. Very fair price for outstanding work. I feel very appreciative to have such a great mechanic. My 2009 is driving like it's NEW! Thanks Kathy for your kind customer care.
John Buhay
a year ago
These guys are great! Always friendly very honest and get it done right. I never would use another shop.
Don Downs
7 years ago
The best auto repair facility that I know of in Sussex county.Have been doing business with them of over 10 years, they have neverlet me down. Always fair and honest with the pricing and quality of the work.Friendly, professional and courteous staff.
Ed Deptula
4 years ago
If you re looking for a quality auto repair shop, I recommend Downs. Friendly family place with good help, garage cat, and led by an owner who is not a stereotypical grease , but a specialist, who is a critical thinker, who seems to take a personal interest in finding that right solutions for a car s problems. Timely service and reasonable pricing. I will return, if nothing more than routine servicing.
LC C
3 years ago
I can t put into words how much I love this place. I wouldn t trust any one with my car but them. The staff is amazing and repairs are done right and reasonably priced. I have nothing but good things to say about them. Check them out, you won t regret it.Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, A/C installation & repair, Air conditioning, Oil changeServices: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, A/C installation & repair, Air conditioning, Oil change
Douglas Patrick
3 years ago
Great service and good prices. They are busy so make an appointment. Better if you drop off your vehicle for repairs. Limited waiting room. Very friendly place.
timothy rose
9 months ago
The gang at Downs is top notch and Kathy is very accommodating to our car care needs!!!
Sharon Gordon-Patterson
a year ago
Downs did great on all we discussed and then some by catching and replacing a damaged windshield washer.
Justin Bernstein
3 years ago
Broke down on the interstate. Diagnosed the problem and began repair on the car in 15 min. Prices are very reasonable and everyone is friendly and knowledgeable.Service: General repairs & maintenanceService: General repairs & maintenance
Casey Jensen (SoDelDirtbag)
2 years ago
Great place, always nice to stop in and see them when they maintain our work vans!Attentive, thorough work, very pleased.
J Merrell
4 years ago
This is a Uhaul place as well. They seem to have what I need when I need it so I'm good with that. Nice folks too. Not used their garage for anything so I can't comment on that part.
Annie Bishop
4 years ago
Rented a uhaul trailer todayEveryone was very pleasant , hooked us up and we were quickly on our way.Great serviceThank you
Eric Fuchs
7 months ago
Ok could have a more Profesional test for my Ac leak
Lori Cavanaugh
4 years ago
You can trust in the ppl working there. Never had a problem with them. Will always take my car there to get fixed.
Gary Lock
a year ago
Excellent repair shop Professional Service for you vehicle. HANDS DOWN!!
Joe Rosauri
5 years ago
Great U-Haul Experience. Very easy to deal with and very helpful staff. Highly recommend them., Joe
John Moore
6 years ago
Got my car in and done quickly. Fixed the problem for a reasonable price. Quality work.
Carolyn Wienecke-Glos
4 years ago
Love Steven and his business.always accommodating my and my children's needs.whatever that may be.
susan dibonaventure
2 years ago
best automotive care..professional. dependable friendly ..trustworthy
Elizabeth DelFranco
4 years ago
If you need a good mechanic to work on your car in the Georgetown DE area, this is a good place to go!
Michele McCabe
3 years ago
Highly recommend! Great friendly service. Quick and reasonable