RPM Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Deb Hawkins
a month ago
Not only do they do fast work, Chris is extremely nice! My car was basically in mass organ failure (100% my fault), but the price was reasonable for all they had to do! Also, the shop smells like new car and cinnamon lol.

  Thomas Moore
a month ago
As always, the work that was done was great. Owner and staff were friendly, courteous and mindful as usual. Highly recommend this auto repair shop.

  Michael Klug
5 months ago
RPM has been an excellent place to get my autos service. Always does a great job at a fair price. My whole family uses RPM. They know their stuff and give you an honest report on what s going on with your car.Services: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotationsServices: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations

  Lajone Benson
a month ago
The vehicle is working well. Should there be problems, I qill always come back. I feel like I have great mechanics working in my favor. I will recommend you guys 100%

  Lyfe Walker
3 weeks ago
Pleasure doing business with this shop. Family owned. Great Customer service. Quick turnaround. Highly recommended 10 out of 10

  Jay Calvello
7 months ago
I am a recent transplant to the Dover area and was in search of a reputable car service center. Chris was very professional, upfront and answered all my questions. The service was prompt and completed as promised. I am fully satisfied with the service provided. RPM will definitely be at the top of my list for future repairs.

  Sterling Tanacea
4 months ago
Absolute Lifesavers! My boyfriend's powersteering pump basically exploded on our road trip and they spent as much time as it took to make sure the job was done as thoroughly as possible. They even stayed late after checking the truck over and fixed a bearing problem in the wheel we didn't even know we had! 10/10 stars, will certainly return if we ever have car issues in Delaware ever again.

  Mike O'Donnell
2 months ago
Excellent Service as Always. Have used RPM for 16 years. Thanks to Chris and his Fantastic Team.

  alvin tyler
a month ago
Great service and quality work will continue to use them for all my cars

  Bill H
3 months ago
Great Customer Service! From start to finish the service was great. The staff was not only knowledgeable, but also extremely courteous.

  Jacob Kratzer
7 months ago
I wouldn't touch this place with a ten foot pole. Last year I had my car towed to RPM because I thought my alternator had died at the time. My mechanic Grant informed me that he tested the battery and it was fine, but the transmission was dead. He told me he would put in an aftermarket alternator that would work great with the car and that it would save me some money. I agreed, trusting his expertise. Exactly one week later, my car died AGAIN when I stopped at the gas station on the way to work. I called RPM and they asked me to bring it back in. When I got the car back a few days later, every indicator was flashing on the dash. Even though the car miraculously ran, the car would hesitate when cranking, which scared me into thinking the car would die again. I decided that I did not want to bring the car back a third time, as I had already missed time at work. I called the Honda dealership. My Honda technician David Root informed me that aftermarket alternators would interfere with the electrical systems in the car, and only an OEM one could be used. He told me that my battery was dead, and that it was extremely unlikely that the alternator and battery would have died at the same time. I also came to find out after Honda inspected the vehicle that RPM stripped the tensioning bolt on my alternator, and I know it was them because I never had the alternator replaced prior to this incident. RPM lied to me so that they could scam me into a more expensive repair. Because of them, I was out over 3000 dollars for what should have been a 200-300 dollar repair and missed multiple days at work. I had to pay for a new battery and alternator at the dealership because of RPM. After I tried to chargeback the repair on my credit card, Grant called me from an unknown number so that he could harass me into giving the alternator back. I cannot forgive them for what they did to me and I suggest you avoid this chop shop at all costs!Service: Battery

  Wayne Thomas
a year ago
Highly Recommended! Waited a few weeks to post this review, repairs have held up great and Im very happy. Chris @ RPM replaced my front axles and transfer case in a Jeep Grand Cherokee. Performance is great and she runs like new again. Price was better than what the dealer quoted. They accommodated my busy schedule as well which was really nice of them.Services: Transmission, Steering & suspension repair

  jackie dyer
a month ago
Chris is always great. They take great care of there customers

  Amber Pennington
2 years ago
I was very happy with my services at RPM automotive. My brake line rusted out and they got me in and out in less than 48 hours. Chris has excellent customer services and there were no hidden fees. They also use quality parts and materials. I will definitely return for my next car repair!Service: BrakesService: Brakes

  Douglas
a year ago
This place is certainly God sent. In every aspect of professionalism and making sure the customer came first if I could give them more than five stars I would. The customer service was grade A. Not only will I continue to use this shop for our church vehicles but also myself and my family's personal vehicles. They are very knowledgeable of any situation that's presented I am so thankful that I found out about this place. Even with them being severely backed up they squeezed our church van in to make sure it was finished before Sunday pickups even at the bringing it in I believe on a Tuesday. Thank you so much RPM.

  Jaime Newman
a month ago
I was on lunch break and noticed my break lights wouldn't go off on my vehicle. I went right to RPM. They knew I was on break and ordered the part right away and my vehicle was done in 15 mins. Great service. Great people! Definitely recommend this business!Service: General repairs & maintenanceService: General repairs & maintenance

  Kevin Stready
2 months ago
Fast service. Got my vehicle in during the recent snow. Fast turnaround. Thanks guys

  Beatrice Eggers
a year ago
Chris was absolutely fantastic! He had my truck gone over, called w/the results & pricing. We worked well together, and I am a truly happy camper...lol. I'm a bit of a "motor head" and do all my own general maintenance. Chris was absolutely up front w/no games...no excessive and/or trumped up charged = he's a true gem in this field!!!

  Kathy Elliott
4 years ago
Chris and the others were polite and on timeAll the work was done quickly and I didn't miss anything. The work and parts were affordable and I knew I could stop back if I needed anything else. Even if I just needed air in my tires. Always explained everything until I understood. And he made me laugh when I thought I couldn't handle thingsGood mechanic. More than fair in pricing. Accommodating in my situationAll around great guy and mechanic

  Kim Gross
5 days ago
Very nice place and quick quality service

  randalhoctor
2 months ago
They are fast and competent. I'm gonna stick with RPM.

  Tara Yerkie
4 years ago
Owner was very helpful and honest. We will never trust our vehicles to anyone but, RPM. You get what you pay for. In us doing so the other shop may have been a bit cheaper but was not worth it in no means. Lesson learned. Thank you Chris and your team for going above and beyond for us.

  ro D SMI
5 years ago
this place I tell you 6/20/16 I thought it would be good to take my car here to get checked out boy was I wrong... the reviews was great that's why I took a chance. Chris Mclure was not honest with my car I wanted to get my side window checked out he charged a lot of money. He told me it would take an hour but only took 20 to check the window he called and said it would be $100 I was shocked. Pick the car up his people didn t put the window back together until I told him to fix it claiming that it was off when I got to his shop. Which it wasn t.. Very disappointed I must have caught him on a bad day I guess very unprofessional he didn t even apologize. I will be getting my money back big guy ha!Also damaged my car handle!!!!This guy have a nerve to respond to my review with lies. Please stay away from the junk of a business please!! You will regret it.

  Kathy Dicasoli
6 months ago
Chris was honest and so helpful. I will absolutely be going back.

  Brook Gabel
2 years ago
These guys are the best! Driving home from vacation with a car in need of service, found RPM online and called for help. They fit us in and fixed our car on the fly in about 10 minutes. Amazing service! Thank you Chris at RPM!!!Service: General repairs & maintenanceService: General repairs & maintenance

  Indeanna Daniels
a year ago
good people a small miscommunication issue in the beginning but was definitely willing to work with me and do what they could for my vehicle special shout out to Grant and Also Aimee the receptionist I love her

  Miss Nichelle aka Naturalist45
4 years ago
Jonathan totally ripped me off my car is a total loss, yet they got over $700 dollars of repair work from me and I m reporting them for fixing my car when I should of been told at the beginning my car was a total loss. I don t know what I did to make them treat me this way!! But if anyone knows a good lawyer please let me know..I m so upset and he knew I had to see my cancer doctors up north. I m so upset..but thank you to the best shops who were honest to me and didn t and wouldn t take a dime of my money

  Erin Wheeler
5 years ago
My husband and I have been taking our vehicles for services here for a few years now and will never go anywhere else! Very friendly, reasonably priced and reliable. Always pleased with our experience. Thanks!

  Joliene Ivory
4 years ago
I found my new mechanic!!!!!! Their prices are very fair! Was tired of getting ripped off at my last place and not even having the actual problem fixed that I came in for, but a whole bunch of other stuff, which I probably didn't need. They diagnosed the exact problem and fixed that and only that. I truly appreciate that in a mechanic! Thanks guys!!!!!!!!!!!! Will be taking my car there from now on!

  Jamila Bass
5 years ago
I m going to guess depending on who you are and who you know your pricing will be reasonable and fair. Everytime I went to them I always asked for a price range on the damages. When I got services done I asked about the how much I needed to get my car out of the shop. Come to the day of getting my car out the price would increase for spme reason. Asked why, some part he added without comsulting me prior. EVERY SINGLE TIME. Even if the mistake was theirs, they will charge you. I WILL NEVER GO BACK TO THEM. FOH