Price Acura

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tony Cepeda
a month ago
My recent visit to the Price Acura was an overall positive experience, thanks in large part to the fantastic customer service I received. Bryan Wallace was my point of contact, and he went above and beyond to make sure I felt comfortable and informed throughout the entire process. He was knowledgeable, friendly, and patient, and I never felt pressured or rushed. I highly recommend this dealership, and especially Bryan, to anyone looking for a smooth and stress-free experience.

  Pat Warner
a month ago
Price Acura is a great place. They treat us so nice. This appointment was an expensive one, but necessary to keep our RDX in tip top condition. Once returned, it feels like a new car. Definitely a keeper on the vehicle and Price Acura.Thank you for outstanding service.

  Ian Bitler
2 months ago
Glenn was amazing and helped us get into a car we had been dreaming about. Highly recommend.

  Tanya Parker
a month ago
The staff very friendly and attentive. They made sure to update me regarding any new developments by phone, text and or email. This was very appreciated. Willing to offer an explanation as needed. The new dealership will be nice when they finish the final touches.

  Paul Knobloch
2 weeks ago
Was able to get the car I wanted at a price I could afford. Very professional, helpful and friendly staff. No pressure sale.

  Kevin Menzel
2 weeks ago
Buyer beware: I am not local to any Acura dealerships, so I emailed multiple to get a feel for them and their pricing. Initial price with desired accessories came in $2k higher on out-the-door than other nearby dealers, and when I said this, I had their out-the-door offer coldly repeated to me without even acknowledging the lower price I was quoted at other dealers. I asked them to remove me from any mailing lists and ultimately bought the car they quoted me at $46.4k for $41.9k out-the-door across the bridge.

  Meridith Jones
3 months ago
Good Experience,Colleen has been caring for my car's maintenance for greater than 15 years (some at another dealer), and she's always courteous and informative. She takes care to ensure the current issues are taken care of, and informs me of potential issues, and future scheduled maintenance. A note about the facility; I've been a Honda Customer, and "evolved" into an Acura customer. Acura is Honda's Premier Brand; their show room, and employees should reflect that distinction... Colleen has always reflected that distinction, but your Acura facility has been down too long...

  Nichole Alexander
4 months ago
Took my MDX to price, after my family recommended them, to have a fault code diagnosed and routine service done. Colleen was super attentive, kept me in the loop the whole time! My fault code ended up being covered under the Acura factory warranty. They had the part in 3 days, did all other service requested, kept me informed daily on the car, and offered a loaner MULTIPLE TIMES. Colleen was above and beyond professional and kind. They truly care about their clients and their cars. Will 100 percent return to price, even though it s a hour away from where I live, to have all services done. Well worth the drive.

  Douglas Duncan
2 months ago
I Sent without confirmation earlier narrative. Hopefully you received it. Pleased with the help I received and in all a expensive but painless experience. The car drives like a dream.Thanks to you r staff and especially Colleen.

  Thomas Yoder
9 months ago
Great experience work with Brian and the team at Price Honda in Dover. We came in unsure of what we wanted and ended up with a car that fit us perfectly in no time at all and that was well within our budget. Car buying made easy

  Karemah Henry
a month ago
Fantastic service from start to finish. Everyone was courteous and responsive. Special thanks to Calvin for his professionalism and explaining the needed services and setting expectations.

  Susan Townsend
3 weeks ago
I recently bought a Honda CRV Hybrid from Price Honda in Dover. Shirley Macalalad was my salesperson. I was totally satisfied with every aspect of the buying process and would highly recommend Shirley & Price Honda. I love my new car!!

  Diane Pozzi
a month ago
Excellent service. Service Dept is very professional and always provides good follow up. Courtesy vehicle employee, Billy, is the best!

  Jamillah Hutchinson
5 months ago
Never a bad experience! I had to get 4 new tires and an ignition coil replaced and everything was well explained by the technician as well as the service consultant . I was provided a loaner car and updated daily until my car was ready . No matter who I work with always a pleasurable experience . I travel from Wilmington to have my car serviced and will continue to do so !

  JOHN LANGIU
3 months ago
While getting my MDX serviced is not always a pleasure, the folks at Price Acura make it easy and fast. Great customer service, from making the appointment through picking it up and even afterwards. Calvin is the best! Call him and boom! I'm taken care of. I trust the team that touches my MDX too, I know it will be serviced properly without adding on things that aren't needed- like at some other shops. Everyone is so friendly. If you need to get your ride serviced- take it to the team at Price Acura!

  Sarvil Patel
5 months ago
I had a coupon they would not honor after I dropped my car off and they told me they would honor it. They said it was a glitch in the system. It should've been honored because it wasn't my fault that they gave it to me in my rewards account. They said they hadn't run that special in a while and they weren't sure why it was in my rewards account. Big inconvenience

  William Williams
2 months ago
Colleen was a great help in keeping updated on the work and additional items which needed to be completed. It was a very good experience. Well done.

  Gary Morgan
3 months ago
This was a great exp. Mike was fantastic, the entire staff bent over backwards to help me get exactly what i wanted with zero pressure. Trust Price!

  Madeline Davis
2 years ago
Was instantly greeted by Justin Silva and all I can say is he s the nicest and informative guy you will meet!! He was very patient, as we weren t sure what model we wanted. He showed us multiple models and carefully explained the difference in each. It was a wonderful process. Everyone one there was very helpful and extremely nice. They gave is a great deal and we couldn t be happier!! We are from NC and came here to get this car. I would def come back!!! Highly recommend! And make sure you ask for Justin Silva!!

  Stacy Gibson
3 months ago
The fact that I was able to get an appointment the same day I called was impressive. The service was excellent. Everyone was very pleasant and helpful.

  Leroy
2 months ago
Colleen provides excellent customer service as an Acura representative. She is courteous, friendly, responsive and values the customer.As a result I would recommend Acura service to anyone looking for Acura service.

  A. G.
a month ago
I ve been getting my vehicle serviced at Price Acura for years. Coleen is always a pleasure to deal with. She truly cares about customer service and always make it a priority to update you on the progress of your service. Always a great experience that keeps me coming back.

  T Lane
2 months ago
Calvin was excellent. Answered all my questions and took care of my car. Very knowledgeable

  Don Cox
9 months ago
We are so happy that we purchased our Acura from Price. Recently having our car serviced with pick up and delivery service, we had the pleasure of meeting Billy who delivered our loaner. Billy is truly a gem in the crown of Price Acura. Billy was Professional, courteous and timely. Colleen in the service department was absolutely wonderful in keeping me fully informed on the status of my repair.I won t need another car for a long time but I will absolutely refer my friends and family to The Price Automotive Group. You know how to do things right!

  Basil Thomas
3 months ago
I don't know what's going on with the business there but it's going down took my car a week before the holidays didnt get it back til after missing work. To get my car back after $500+ in service and and same check engine light to come on very next day and have my key damaged.

  susan mccoy
a year ago
Colleen made this a smooth service appointment, explaining what was done and cost, providing information and options on future services and she was professional and friendly. I felt she had my best interest in mind. They also arranged for their shuttle to take me to a store while I was waiting. The driver, Wayne, was courteous and prompt with taking me and pickup. It was a pleasant experience and I felt confident of the car service.

  Amy P
3 months ago
Bryan Wallace is fantastic! Super polite and helpful. He does not sell services I don t need which is appreciated.

  Poly
5 months ago
Price Acura always been the place to serve my cars Mr Brian Wallace explained me details and everything about service and make sure I do understand so for me that s important because I feel comfortable and treated with respect and equal.

  Kevin Quinlan
a month ago
Update: 2-27-24 : wow what a difference from last time. My wife took the car in this time... they charged us $175 to look at the car.. Then gave us an estimate for over $2800 to replace the power steering pump. All that after making her wait for 3hrs to look at it and write up an estimate even though she had an appointment. We have a 2004 accura..... needless to say we will not be back, and would not recommend to anyone else.We had a bad experience with a different Acura service center north of this one. We got scam like treatment with regards to a price quote on a timing belt change. They essentially refused to call us back on 3 separate occasions once we said we weren't interested in their 2k$ timing belt "package". Even though it was a further drive, we gave up on them and called Price Acura in Dover, and were very happy with the person we spoke with (pretty sure it was Colleen). She was nice, professional, and got us down to a more reasonable price for what we were looking for. Great customer service, I would go there again, even though its an hour away.

  Susie Blair
2 weeks ago
Very professional, knowledgeable, kind and thorough young man who helped me. Anthony Johnson was amazing!!