AAMCO Transmissions & Total Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Evilina Fire
4 months ago
My vehicle was misdiagnosed at the VW dealer, stated I needed a new transmission. Took the paperwork to Brandon and he had his team do a second check. Found out it wasn t the transmission at all. Saved me thousands!!!! Amazing sincere staff and team that wasn t after my money. I WOULD recommend anyone with a foreign car to come by and get a second opinion. Thanks Brandon!!!!! Dover location off of DuPont HWY.

  Steven Aurora
8 months ago
Very professional and pleasant to deal with. Both Brandon and Kilee were very informative all through the process. No surprises. They were able to repair my transmission so Icould get more miles from the existing unit.I would recommend this shop to anyone having transmission issues!

  Tammy Cain
6 months ago
Brandon is amazing! Everyone in the shop is so polite and professional. Always have a way to get your car fixed and running right.

  Lysa Reid
10 months ago
Aamco Transmission is the best in Dover for car repairs. I recommend anyone in need of repairs to check them out!! Everyone was very polite and friendly. Very professional place. Thank you Brandon Diaz!! Kaliyah was so sweet each time she answers the phone!!!Services: Transmission, Auto engine diagnosticServices: Transmission, Auto engine diagnostic

  Aaron T
a year ago
I brought my car in to have my transmission checked out. They gave it a thorough test drive and were able to determine that there was no longer any issue that needed to be addressed. They were kind enough to classify it as a courtesy check and didn't charge anything. The mechanic who spoke with me on the phone and was very helpful and informative. I would go back to them again.

  Emily S
a year ago
Am always very satisfied with the service I receive at Dover Aamco. I find the team very polite, professional, and helpful. They always provide a detailed estimate and are willing to answer any questions I have.Thank you to Brandon who is always willing to share his knowledge. I appreciate your thoughtfullness.

  Patricia Hennighan
2 years ago
My service as always was 5 stars. There professionalism is truly 5 star. Brandon takes time to explain what is going on with your vehicle. You know he has your best interest and he listens. I been bringing my van in for service for years. They're the shop and he's the man. THANK YOU.

  Staci Lewis
3 years ago
Brandon and the rest of the staff are awesome! They don't ever tell you that you need to do something if it isn't necessary. I took my Pilot to the dealership for a recall and they suggested an additional $1500 worth of work I needed done. I brought the invoice to Brandon and while they were things that would need to be done none of them were needed at that time.

  Dann Alagna
7 years ago
Went in for oil change, these guys are awesome! Shop manager Brandon is great to work with and extremely knowledgeable. Shop was very busy, a good sign I thought. His technician found a few things that needed attention, and he showed them to me. A belt had serious tears in them, and I was missing an air filter. Who knew! In and out for an equally amazing price and feel better about driving my car. GO HERE!!

  Erin Chamberlin
4 years ago
My car was looked over, and I received a call before performing any work to it. He could have easily said I needed the work done to my car, but instead gave me his best recommendation for me. This business is respectable and professional, I will definitely be returning for all my transmission needs.

  Ronney Bythwood
3 years ago
I called about brakes and was quoted a standard price but spoke with the mechanic, Brandon, who provided me with a 10% off coupon and offered his expertise and explanation on the costs. Mandy, the receptionist, was also very friendly and efficient. I will highly recommend Aamco if you want professional and efficient automotive work done!Service: Brakes

  Brandon Diaz
4 years ago
At AAMCO of Dover, we always strive to offer our customers the best possible overall experience. We realize that most visits are already stressful due to a vehicle malfunction, and we realize that our customers' time is valuable. We sincerely thank all of you who took the time to post a review. We appreciate your patronage. If ever you feel that your service was less than satisfactory, please reach out to us so we can work through any issues. We would like everyone to have positive experiences when visiting our facility.

  sandra harrison
3 years ago
This place is awesome!! I have brung my vehicle here on so many occasions sometimes it s something as simple as an oil change or something bigger it doesn t matter they get the job done. I mean with me being a single young woman they never try to get over and always have my best interest when it comes to my vehicle. It s just good to know that my vehicle is in good hands. O yea and Brandon best customer service ever. Thank you guys for everything!!!Services: Brakes, Air conditioning, Battery, Oil change

  Val R
5 years ago
Everyone is easy to work with, you can get same day service and prices are very comparable to other local businesses. Brandon has helped my whole family with our car car needs and is great. Def will be a long time client.

  James Weber
2 years ago
Excellent service from start to finish! VERY customer friendly and eager to work with aftermarket transmission warranty agent to get the best deal. Clean shop, experienced techs, and access to OEM parts that even the dealerships don't have. WELL DONE!!Service: TransmissionService: Transmission

  Raymond Hoffman
a year ago
When I decided after the estimate not to replace the transmission in my Ford F150, I was offered the option of signing the title over and leaving it with them for salvage, and did so.Later I was told I couldn't get any documentation from them confirming this transfer. Is this even legal?Service: Transmission

  Carlin Bell
a year ago
We are repeat customers, and AAMCO always has treated us right. Even when we get bad news, Brandon always presented all of the issues in detail, and did not pressure us in getting the repairs done right away or all at the same time. We will be back soon to begin our series of repairs. Thanks as always!Services: Transmission, Auto engine diagnosticServices: Transmission, Auto engine diagnostic

  Chris Gillespie
4 years ago
The team at AAMCO has been great. They're communication is unlike any other repair facility I've dealt with. Willing to explain the repairs in great detail providing all possible options to allow the owner to make the best possible choice. I've had two transmissions repaired and both are running flawlessly.

  Janine Beatty
6 years ago
A few years, I had my transmission replaced and bought a lifetime warranty because my make and model had known transmission issues. I would bring it in yearly for the required check noting the transmission noise and issues with switching gears from the first 6 months after the replacement. They would not change it because they didn't experience problems after a short test ride. The transmission had to completely stop for them to finally replace it. The day I got my car back, i drove it home hearing a noise coming from the wheels about 10 mins down the road. I pulled into my local mechanic. They told me that my nuts were never screwed back on completely. Thank goodness I stopped because it could've been a dangerous accident. I called the shop multiple times, no one picked up (pretty typical), finally got them the next day and explained what happened. They said they'll have the manager call me back. Never received a call and I never went back. I wouldn't recommend this shop to anyone. Take the drive to New Castle or south for one of the other locations. I've gotten better service from the other locations.

  Angelica Taylor
6 years ago
Highly recommend this shop! As a woman, it can be intimidating to find a reputable place to get an oil change without them trying to sell you extra services all the time. I have been coming here for a couple years now and when it came time for a repair they took me out to the shop and showed me exactly what the problem was. Brandon gave me an estimate and when the work was finished the cost was actually lower than the original estimate! I was so relieved. Now whenever I have an issue I just pop in and they take a look and I never have to worry about them trying to sell me something I don't need. So Today when I went to look up their number to schedule my oil change I saw some of these negative reviews and I felt I needed to put in my two cents, because I have had nothing but EXCELLENT customer service and mechanical work done, my vehicle is a 2001 and they are honest, if I need a repair they tell me and they also tell me if it can wait. They tell me if I should be saving back for brakes or tires so it's not a surprise. They are 100% a full service car shop. I highly recommend them to anyone!

  Soso Ba'Nono
5 years ago
The service here is great! I trust this team not only with my car, but have also recommended them to family and friends. They truly know their customers and take time to explain any situations. I look forward to being a long time customer. Nothing better than having great customer service from beginning to end.Hennighan Family

  Ashley Johnson
5 years ago
I hate when my car breaks down or has a problem that needs attention but I have absolutely zero problem taking my car to Aamco because I know that after being serviced there that it's going to run brand new once Brandon and his mechanics look at it. Brandon works very hard to make the not so pleasant experience of your car breaking down or needing attention the best experience that it can be. He is very people friendly and I know when my car has to go in, that it's in good hands!!

  Brandon King
4 years ago
I took my vehicle in for a transmission code that was intermittent and at first they could not find the issue because the fault cleared. I was not charged for the troubleshooting and customer service was great. The code eventually came back and failed hard. The manager Brandon worked with me and explained options to fix the vehicle. He was very professional and answered all my questions. I would highly recommend this facility and would return.

  Bernard Musgrove
2 years ago
This is one of the most honest shops I have ever dealt with. I took a chance and bought an old vehicle from an auction (2001 vehicle) was experiencing some transmission problems. He looked at it and instead of trying to charge me astronomical amounts he told me that he could fix the transmission problem for 1400 dollars but that he had found numerous other problems that would need to be addressed and actually advised me that the cost to fix the truck far exceeded it's worth..I thank Brandon for his honesty in the matter grea job I highly recommend Ammco for your Automotive needs they actually have integrity.Thanks, Bernard Musgrove

  Mike Wescott
5 years ago
The staff is extremely polite and knowledgeable. They have been my go to place for several years now. Brandon has an excellent staff. I highly recommend them for any work on your vehicle.

  Rod Fesel
3 years ago
I recently had my Jeep Patriot scheduled for an oil change at the Dover Firestone, which my family has been using for over 10 years. The technician claimed my power steering had a leak. Firestone wanted $60 for the diagnostic. After completing their inspection, they claimed I needed a new power steering pressure hose, that it was failing and leaking, quote and cost for repair $331. Lucky for me the part had to be ordered and I took my Jeep home for the night. Just for the heck of it, I dropped it off at my friendly AACMO repair shop, for them to take a look at it. Thank goodness I did! Brandon and the professionals at AACMO determine there was no power steering leak, but the engine oil filler cap was cracked and leaking oil onto and around the power steering line. Well, $19 later AAMCO of Dover will be my new regular automotive repair shop! Kuddos to Brandon and his entire Dover AAMCO team! If I had to guess, professional, reliable, honest, and affordable automotive care is their philosophy! Thank you Dover AAMCO!

  Cornelius West
4 years ago
I took my vehicle in for transmission issues. Initially I made the appointment to have the transmission flushed with a new filter / pan. When I arrived I expressed my concern about the transmission shuddering at low speeds first gear. I was told it would be checked out thoroughly. My vehicle was returned nothing mentioned about my shuddering concern but quickly collected 250 dollars for the filter flush. Truck still shuddering. Sitting in Toyota service as I type this review. Dealer maybe higher in price but it's the way to go. I would not recommend this specific AAmaco to anyone.

  Rachel Davis
11 months ago
Dropped my truck off for 4 new tires and oil change and fuel pump .it was handled quickly and with precision I always bring my vehicles hereServices: Tires, Auto engine diagnostic, Oil changeServices: Tires, Auto engine diagnostic, Oil change

  James McLean
3 years ago
The brand new breaks the team installed I paid the price of $450 to get installed and cleaned were screeching they said no big deal it's just a pebble stuck in there. Anyone with screeching breaks feel unsafe while driving their family,when they drive and since they refuse to fix it,They lost my trust I'd rather learn to do my own breaks.

  Kelsey Lachole
7 years ago
Went there for a transmission problem that should have been fixed within 2 weeks because I have a warranty on the car. So payments have to be cleared. But they have had my car for a month at this point. They keep changing when they are gonna have my car ready ! I'm sick of it at this point. They left a bad first impression on me. Bad customer service. I'll never take my car here again. And I will never recommend this place.