Fran's Automotive
4.8 (38)
392 Wolcott Rd, Wolcott, CT 06716
(203) 879-2162
fransautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lola Lopez
6 days ago
Sold me a Lemon Truck . Got refunded but not the full amount . Lady in front wrote in bill of sale $300 less then what I gave her . Also when I left truck in there possession while I got title to get my refund . All of my bowling balls and shoes where stolen while in there possession.. I would not recommend this place .
Jason Michaud
4 weeks ago
great people awesome service the best, thanks
Stephen Bianchi
a month ago
Still the best around!!!
Ashley Frazer
2 years ago
Absolutely wonderful to bring my car to this shop! My normal mechanic refused to take my car for an oil change, so I sent an email to Fran's Automotive to get an appointment. They were able to squeeze me in within two days!! Incredible customer service. I'll be returning to Fran's for sure. It's hard to find a good, reliable shop these days and I felt they explained everything to me perfectly and didn't upsell a thing -- just told me what was wrong and what else I needed. They even offered to show me the issues. Anyone looking for a mechanic... this is your place!!!Service: Oil change
Alan Ladd
3 years ago
Fran's Automotive was highly recommended to me from a few people. He definitely knows his stuff, and was very fair on the cost considering how much work he does. I am happy to reccomend Fran to others.
Lisa Marie Dantino
3 years ago
Fran is an honest, experienced and knowledgeable mechanic that you can confidently trust your car s care with , you can t say that often these days . He gets the job done correctly with a very fair price .I prefer to support local small businesses rather than the big box office hacks.Give this guy your business and you won t ever look back .
Dee Cianciolo
3 years ago
After years of searching, I've finally found the absolute BEST auto mechanic, close to home, professional and thorough, with the most personable and solicitous personnel, namely Allison.Fran's Automotive will provide you with honest, fair, and timely service, and insure that the job is done properly and completely. Fran replaced my thermostat housing in one day, in fact, diagnosed, replaced, and drove my car briefly to be certain all was well. Unfortunately for me, Fran found an additional issue after driving: one that's been noticeable to me for well over a year as a burning smell every time I drive the car and one that I chose to ignore (not smart on my part but ignorance is bliss lol). Turns out, there's a gasket leaking engine oil onto the manifold (I think that's what she said lol), thereby causing the odor. Fran is extremely busy, but they're fitting my car in next Thursday to correct this issue, too, again at a fair price, and I couldn't be more grateful.Lastly, I need to tell you about Allison (she runs the office). You couldn't ask for a nicer person to deal with! And not only is she extremely personable, but she offered to take me home when I dropped the car off, and she picked me up when the job was finished! When you're completely alone, this kind of human kindness is so rare, especially during a pandemic when you really don't want to call an Uber. This meant more to me than I could ever express, and she's offered to do the same next week when I return.Fran's Automotive has earned my trust and gratitude, and this review stands as a testament to that to anyone reading this. If you live in Wolcott (or anywhere else, for that matter!), instead of getting towed by AAA to the distant garages recommended by them, take or tow your car to Fran's: you won't be disappointed!PS: I selected Fran's based on reviews, especially that of my neighbor, Don Vallancourt. Thanks, Donnie!UPDATE: Today my car underwent repair of the aforementioned second issue. Not only was the job completed in a mere 4 hours, but my car was actually delivered to me at my home. You just won't get better service than that from anyone else! Thanks, Fran and Allison: you're the best!Service: General repairs & maintenance
eric lynch
7 months ago
Honest, fair price, always accommodating! Best mechanic ever!
richard irizarry
a year ago
They were great. I will definitely use them again.
Blaine Bennett
a year ago
Always a great place to go! Friendly people great service, very fast and affordable! Thank you!
william smith
a year ago
did an engine swap ...i could not do on my own... professional and reasonable.....top notch....
Brian McCloskey
3 years ago
Very thorough and honest. Even though it is not close by for me, having a mechanic you can trust is worth the extra drive to get to.
Lesley Creatura
3 years ago
Always great service with honest advise and pricing. Excellent mechanic that I highly recommend.
Hugo Valentin
2 years ago
My whole family and many friends utilize their services. Always professional.
Accounting Dept
4 years ago
These guys are on the ball. Always discusses what they find before fixing it. Never had a problem with them !
Raquel wright
a year ago
Awesome experience taking care of my vehicle.
Donald Vallancourt
3 years ago
Been going to Fran for years always pleased with his work!!
Joy Gloria
2 years ago
Good customer service. Reasonable price for a very good repair service.
Kelly Pryor
a year ago
Very nice staff and good service
Karen Pryor
a year ago
Fantastic repair shop!
Susan Morin
4 years ago
Great place and great work!
Armando Torres
3 years ago
Fran is my go to guy.