Rollins Customize Automotive Llc
4.8 (70)
68 King Spring Rd, Windsor Locks, CT 06096
(860) 292-1441
rollins-llc.edan.io
Claimed
Offerings
- Oil change
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin
a year ago
The only mechanic I want to use, AMAZING guy who isn't just superb at his work but also treated me way better than anywhere else I've gone. I came in with a flat I got on my way to a wedding and Russ saved me, without him I wouldn't have been able to make it.See the pictures for the absolute monstrosity that punctured my tire. Russ managed to save the tire and get me back on the road in time to make it to my destination. Everyone here was so cool and honestly I think I had more fun here than at the wedding!I can't recommend this place enough, you're the man Russ!
Jessica
5 months ago
Best car shop! If I could give more than 5 stars I would. They found a problem I ve been dealing with and nobody else could find. This is the only place I trust with my car now. Thank you so much!
Terri Loso
6 months ago
Honest and knowledgeable, they helped fix an issue that we couldn t figure out. We are very happy and will be back. It is very assuring to find a car repair shop you can trust. Thanks Eric and everyone else.
Mark Beaudoin
3 years ago
Very professional, clean and accommodating. Walked through the whole job to make me sure I understood the problems. I very much would recommend them for all your automobile problems... Mark
Rick Maggio
9 months ago
Every time I go to Rollins Automotive, I leave a happy customer. Very intelligent mechanics, and the owner Russ is just a great guy who will go out of his way for anyone.
Vanessa Coan
2 years ago
Great service, turnaround times, pricing and quality. Every person I have interacted with there has been truly great. They are very kind and responsive, extremely knowledgeable, and very fair pricing. They were highly recommended when I started bringing my car to their shop over a year ago and I've always have a good experience. I would definitely recommend their shop to anyone who needs auto service.Service: General repairs & maintenance
Chris Stack
a year ago
Very good experience! Personal, professional, went above and beyond my expectations. It's good to have someone I can trust with my car. Highly recommend, i'll be returning for any needs going forward.
Tatia DeCambre-Ellis
a year ago
If there were 10 stars, they would be a 10 star company. The work is insanely reasonable. The customer service is the best I've EVER encountered with an auto shop. The explanations are nothing, but honest and understandable. They really have the best quality for your money. Don't get ripped off at dealerships or other competitors, take it to the shop that cares. I have recommended this shop to many people who have never been disappointed. The owner Russell is the most sweetest, knowledgeable, honest mechanic I know. All his employees are the same. Do yourself a favor and make the right choice. They care that you and your family are safe and satisfied.
Eric Blanchard
2 years ago
Russ is a honest businessman that has always done me right. I have been going to his shop for many years. He takes care of your vehicle like it was his own. I recommend giving the shop a call for your automobile needs.
Corey F
7 months ago
Amazing place. Always great prices to fix my vehicle and very respectful
Susan Wheaton
4 years ago
We've been bringing all our vehicles here for years, wouldn't go anywhere else. Russ Rollins is is a fair and honest guy. He always gets to the root of the problem. He's dependable and reliable
Mark DiBacco
9 years ago
Great experience at this shop. Transmission went on my van. Russ took care of it like it was his own. Honest and professional people. Very rare to find an honest repair shop.I highly recommend Rollins, and I continue to bring my vehicles there for service.
J. Olko
6 years ago
The best experience I've ever had at a garage! Ruse was very informative and went the extra mile in servicing my 2011 Chevy avalanche. You have to try the justice brothers fuel and oil treatment to clean the internal parts of your engine. I will bring all my vehicles to Rollins for service . All the staff treat you as family.
Joe Fisher
5 years ago
Rollins automotive went above and beyond. I brought in my 02 Ram 1500 in Wednesday afternoon for a full exhaust replacement. Russ diagnosed and recommended what needed to be done. Brought it back on Thursday afternoon and it was completed by Friday morning. Truck runs like new! It cost far less (with better parts) than a competitor down the street. Solid place and is now my go to.
Arthur Lauzier
2 years ago
Rollins is a top tier company with the service to match. Russ was on top of my issue as soon as it was brought to him. God forbid I ever have another problem of this sort (being that my cat was cut out) I would definitely come to him again. Russ is the salt of the earth and we need more people like him!Service: General repairs & maintenanceService: General repairs & maintenance
Wendy Wimble
3 years ago
Great service, above and beyond. I've been going here for years and now bringing my 17 year old son here with his first car. Rusty, as usual, was very thorough talking directly with him about the car and treating him like an adult.
Robin L
3 years ago
I recently had my vehicle serviced. They wereFriendly and professional I was confident my vehicle was in good hands. Rollins is a business that is genuine about customer satisfaction.
Boomer Burns
a year ago
BY FAR THE BEST SET OF MECHANICS AROUND. RUSS AND THE BOYS ARE HONEST, NO B.S. KIND OF GUYS!!! THEY ALWAYS KEEP YOU ROLLIN' AT ROLLINS CUSTOMIZE AUTOMOTIVE
Amanda Smith
7 years ago
Outstanding service at a great price, they treat you like family and really know what they are talking about. They don't try and get over on you like a lot of shops and take the time to explain the problem areas. If you're looking for fast, friendly and reliable service I would recommend this place. I will definitely be back!!
Andrew Patterson
4 years ago
If you are looking for a honest mechanic then stop by Rollins Automotive repair. I have been a customer for fifteen years and have been treated fantastic by the people there. They really care about their customers.
Beth Faraday
7 years ago
The BEST Of ALL your auto needs and then some , does it right ! From the mechanics to the office manager (ms.Sunshine) very helpful, they go beyond the call of duty , very Honest, wouldn't bring my car any other place, they all make you feel part of their Family, wouldn't take my car any other place , a great group of friendliest ,honest , hardworking people I've ever met , thx to all of you for taking care of all my auto needs ,I give it 10 + stars!!!!!Thx for keeping me safe in my vehicle,Beth Russo Faraday
Laurie Ann
4 years ago
First time going to Rollins on a recommendation from a friend. Everyone I dealt with there was efficient, courteous, professional and most importantly got the problem solved in a timely manner. I will definitely be back!
Ryan Keefe
4 years ago
*** Scammers *** Rollins auto is currently trying to steal 2 vehicles 1 a motorcycle that was my father's and also a Chevy S10 pick up from my fiance. I'm absolutely appalled and disgusted by these peoples actions. As you are already going through enough morning the loss of your father and here is how these people end up treating you. What a great way to run a business. As is likely that this will be a court battle in which I'm positive that we will win. DO NOT TRUST THESE GUYS WITH YOUR VEHICLE!!!!!!!!!!!!!!
timothy brignole
5 years ago
I brought my truck to others that couldn t figure out the problems . Russ and crew spent the time to get to the bottom of the problem and fixed it . The service and workmanship is exceptional and timely .The BESt
Nasser Saleh
2 years ago
Whenever I got a problem Russ takes care of it and always gets the job done with high quality and care. Best service you can ask for.
Javier A. Marquez
6 years ago
Hard to find an honest and knowledgeable mechanic and that is what mr. Russell Rollins is once you try them you'll never look for another mechanic!
Cory Schantz
2 years ago
Best shop For good work and fair prices wont sell you something you don t need and they treat you like family
jeffery didonato
5 years ago
You won't find a more knowledgeable group of guy's to fix your vehicle and the staff are amazing
Barbie kelleher
6 years ago
Outstanding work for a decent price. Does oil changes to custom rebuilds to full restorations.
Thomas Reynolds
3 years ago
Great mechanics , took there time on replacing my transmission and did it right!!