Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dennise Neilson
4 months ago
AAA left me high & dry after 2 days in the parking garage at the airport. Not only did Chuck rescue my car, he completed the repairs quickly and at a great price. I highly recommend them!! A++
Jordan Grier
a month ago
They were really rude. Told me they don't need my business and hung up on my face. Because I said Ill call back
Jerry Storo
9 months ago
called on 7/3 to have an abandoned vehicle towed from a property. some man answered beyond incredible rude stated "I dont work for free" and he hung up. Nobody asked, or implied he should work for free. I WAS willing to pay, but after his remark I signed a contract with a competing tow company, and it was towed for free which I was not expecting. Oh well buddy, look who got the last laugh.
Joseph Vermiglio
4 months ago
The owner of this establishment is barley human. It's all about making the dollar off u anyway he can. U can tell by the amount of terrible reviews the place sucks.
Daniel McManus
2 years ago
Roadside assistance was unbelievably fast! I locked my keys in the car and was back in within 10 minutes of placing a call with Chucks. Would recommend calling these guys before AAA if you want to be back in business ASAP.
Kyle L
3 years ago
I considered giving them 1 star. The guy working the desk was the least professional man I've ever spoken too. He originally would not let me grab my work keys, or tools out of my vehicle because the insurance company had not yet paid for the tow. Mind you I wasn't asking for my plates or anything else, just essential stuff. When I arrived a week later to finally pick up all of my belongings the man cussed at me. He informed me that the gate was locked 15 minutes prior. Swore a couple more times, let his dog bark at me, then called another man to open the gate. The other man (a driver) was absolutely incredible. He was super kind to me, helped me carry my stuff out. He even took my plates off for me. I can see why this company it at the bottom of the list when you google "tow company's Windsor Locks CT", but that man deserves a raise.
Derrick Baez
7 months ago
Chuck is the best!! Always willing to help out in times of need even if he s driving far :)Service: Car towingService: Car towing
Ken R
2 years ago
My truck broke down and Chuck's towed it back to their shop. I wanted to bring it back to my house and they refused to release it. They held it hostage as if they now owned it because it was on their property. It took threats of law for them to release it to another towing company. They are also very rude and unprofessional. Stay away at all costs!
moldcos21
2 months ago
Avoid this idiot at all costs! Stupid/Rude beyond belief
Bp Buyer
7 years ago
Called for roadside assistance and he refused because "my garage" choice was not up to his "standards" and were crooks (in his words). So I dealt with someone else and was taken care of appropriately. I got home and looked him up on the web to learn I am not alone in my experience.DO yourself and anyone you know a favor and DO NOT use this business!
Katie Pacyna
7 years ago
Stay far away from this place!! I wish I could give negative stars to this business. I was caught in a snow bank on my way home from work during the snow storm on 2/9/17. I called the state police and they said they would send a tow truck out to get me out. The driver (not owner of the business) came and pulled me out. He then put me on the phone with the owner to take care of payment and that's where everything went wrong. The owner, Chuck, was the biggest jerk I've ever met! He started screaming at me because I didn't carry the $160 in cash he wanted for the tow. Banks had just closed and all I had was a credit card. He told me his credit card machine was down and started SCEAMING at me to pay him or else. I told him all I had was a cc and I could bring him cash the next day when that's were better. He tons he he won't trust anyone but after a lot of arguing he agreed to run my cc the next day. He then proceeded to threaten my life and told me he will "hunt me down and come after me" if my cc wouldn't go through in a very threatening tone. I called the next day to make sure everything went through since this creep now has my address. The jerk continued to yell at me after telling me erythjng went through and HUNG UP on me. I proceeded to call the police and file a complaint. The cop agreed he threatened my life and told me he will be investigating the owner. Stay far away from this guy!!!!!
Kate K
7 years ago
I've been going to Chuck's as long as I've owned a car and he never disappoints. He always helps me out very quickly, regardless of the seriousness of my car needs, and has very fair pricing. Highly recommend!
Cheri Lungren
4 years ago
Driver flew up behind car next to us riding the cars bumper swerving got behind us riding our bumper and almost rear ended us when we made a right hand turn. It was dark and raining. I called and owner answered explained what happened and sighs and says thanks for calling with a negative tone. I hope you have good insurance because it s going to be unfortunate when your driver hits someone. You could tell he could care less.
Mike Jensen
7 years ago
Driving in to Hartford today on I-91 we were in the HOV lane when a Chuck's Tow Truck crossed over from the left lane into the HOV lane and rode my bumper until we merged back into the regular lanes in Hartford. This idiot was about two inches off my bumper in his big ass tow truck. If I had to break quick he would of rammed us. If these are type of drivers they employ at Chuck's Towing I would stay as far away from this company as possible. It is just a matter of time before they kill somebody.
Dawn Jalbert
2 years ago
Chuck took the time to help us on a very busy day when AAA left us high and dry. He runs a professional business that knows the meaning of customer service.
Damion Perry
6 years ago
Page says they are open 24hrs. Contacted to have abandon vehicle towed off private property. Owner was rude and vuglar. Contemplating on calling town to see if he holds any contracts. Will never do business with this individual and suggest no one else does either!
Branden L
7 years ago
Applied for a job here as a technician. Chuck contacted me for a job interview. I called back for the job interview and he was a complete a**h**e. He told me that he had a potential car sale in South Windsor, and that comes first. And he is not going to work around someone's schedule for someone who can't follow directions. I'm sorry chuck l, but blatantly you don't remember what you tell people. I wouldn't waste my time bringing anything to this joke of a place.
Alaina Brown
2 years ago
Thank you guys for coming to my rescue and being so quick about it! You guys gave me a very decent price as well as excellent service.I do appreciate it and we'll do business with y'all again in the future!
KarmaBombshell
6 years ago
Very rude, judging me as a driver, unhelpful didn t want to help. Tried making me do part of his job. Very vulgar and unprofessional, Damaged my wheels and bumper while doing his job. As a customer, I shouldn t be called names and on top of it all damage my car
Filipe M. Pereira
5 years ago
Absolutely worthless, good-for-nothing company Driver was rude, arrogant and condescending. Wouldn't give me 3 minutes to get valuables out of vehicle before towing it. And if course he left it open all night long.
Steve Laramie
5 years ago
My car broke down on I-91 on my way to the airport,the police called Chucks to tow it. They dropped me off at the airport. Fixed a broken hose while I was gone. No worries. Thanks Chuck.
Bryan Williams
4 years ago
Terrible Service. Nasty looking lady behind the counter. I would never give business to them again. Won t even let me collect my property out of my vehicle I own due to the fact she was too lazy to get up and let me in the gated property. Disgusting service.
Jack Jones
7 years ago
Owner is the biggest dick I have ever met in my life. I hope this business closes and him and his most likely shitty family are homeless
charlene brimage
7 years ago
They are racist and errogant. They had a nasty attitude as soon as i walked in and they saw what race i was, they immediately took the price up on there service. I will never recommend this auto place to anyone. They need to be closed down for poor customer service.
Anthony Alexander
5 years ago
Got the best driver, Eric is very friendly and on time and a fast worker I will recommend him to any one that needs a tow
Taplin Yard Pump and Power
2 months ago
very quick to respond and very helpful
Lawrence Nightingale
5 years ago
I contacted Chuck's Auto a couple months back and received extremely rude customer service. Very disappointed and will continue to avoid them in the future.
Noah Rivera
5 years ago
Great experience and great service with honest people. Chuck has great prices and is always available 24/7
lee curtis
7 years ago
Thee most unprofessional and rude people i have ever met in my life.
Cindy Zien
7 years ago
Great service! Very polite and work was done quickly