Charlie's Auto Sales and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kamala Spencer
a year ago
Went in for a diagnostic and was told my catalytic converters needed to be replaced but in reality my transmission was going. They changed the converters and I had the same issues even after they replaced it. They had some lame excuse as to why I was having the same problems. Less than a week later, my transmission blew on the highway. They knew the problem was the transmission the whole time but they scammed me out of my money because I am a woman and it was easy for them to do so. Instead of putting that catalytic converter money into a new car they forced me to pay for a service I did not need so they can take my money and now I am without a car because of their greed. I lost two jobs because of this place lying about the condition of my car and when the repairs would be complete. I would not recommend this place to anyone . If you are a woman and don t know much about cars, they WILL take advantage of you! Wasted thousands of dollars on repairs I did not need with this place because they are DISHONEST and Scam artists.Services: Tires, General repairs & maintenance, Auto brake replacement

  Nick Sagnasty Trombley
4 years ago
I understand these guys don't need to be on Yelp or advertise at all because they're good enough to get tons of business just based on word of mouth. They changed my thermostat and only charged 1.5 hours for labor although they took their time to get the job done right and maybe worked on the car for up to 3 hours. Only charged $24 for a coolant flush whereas I was quoted $150 at another place. I TOLD THEM THAT I DO DOORDASH AND I LOVE PEOPLE HELPING OUT AN AVERAGE WORKER. THAT ALMOST NEVER HAPPENS TO ME!!!

  Karl Beckert
4 years ago
I can only say that this place gave me the best service and best prices of any garage I have ever been to. After fixing a broken heater hose connector and replacing the connector with a new one I got a call from Charlie my truck was ready. As I listened to him on the phone tell me the price I heard a 53 but didn't catch the first part. I said 153.00? And Charlie answered - "$53.00"!! I was floored, no other garage would have touched it for under 150.00. And he refilled the antifreeze that had spilled out.The next day the truck wouldn't start so I called Charlie back. I thought it was the starter but Charlie said let's check it out first before I worry. He drove me to my truck and discovered it was a loose and corroded battery cable. We got it started then I followed him back to his garage. He cleaned up and tightened the cable and the trouble was solved. When I asked him the bill he responded "No Charge!! I was blown away. Anyone with any vehicle issues should definitely call Charlies and get the best price and service of anywhere in the Area!!!

  Jovanny S Nieves
2 years ago
These guys are awesome! Charlie is super nice, freindy, helpful, professional, and very knowledgeable in his craft! He has gotten my out of a lot of pinche! Great contribution to the community!

  Tania Concepcion
5 years ago
The staff is friendly and professional. The waiting roomitaelf is warm and inviting; they have a television, coffee maker, comfortable seating, and a clean restroom. I described my problem and they advised me on how to fix the problem in a timely and affordable manner. This will be my Go To for any future car problems

  Ben Van Rheen
11 months ago
Staff here is great to work with. Family is extremely hard working and incredibly friendly.

  Paige Nash
5 years ago
Both charlie's are amazing people and very polite to do business with, they have been very understanding and super great to me and making sure i am content with the vehicle of my choice!! would recommend to anyone!!

  James Ziegler
5 years ago
Charlie is a great honest guy. He's someone you can trust to get the job done and at the best price around.

  Brenda B
5 years ago
They're so nice and friendly, they got a couple of our cars done and working when other car places couldn't. They clearly care about the work they do. The lot can be tricky to get in and out of tho

  Jennifer Cormier-Rolon
5 years ago
CHARLIE is a GREAT guy to do business with. He tells you the all your options on how to fix your problem. No beating around the Bush. Love his shop.

  Candace Burski
a year ago
Good place.. good people.. fast working.. reliable and honest . Nice family shop in Willimantic.

  Karina Rivera
5 years ago
The staff is super friendly and helpful! These guys really strive to take care of their customers.

  Jose Rodriguez
5 years ago
Great place good work done on your vehicle love the owner great guy great place overall Charlie has the best prices in town

  al marquez
3 years ago
I can say that I can always depend on Charlie he always does what i need done and even now with all the bad stuff happening I was able to get some work done

  Kim Wright
2 years ago
Very professional and courteous! Fair prices, always on schedule

  Wendy O'Bready
7 months ago
Very nice to talk to. Very understandable people.

  Shannon McNamara
2 years ago
I always have a great experience at Charlie's Auto. Very friendly and fair.

  Miguel Olmo
a year ago
Good family owned business, respectable owner with fair pricing.

  Ramona Torres
3 years ago
He came pick my car up. Very kind person. Great business.

  Lee Sotomayor
3 years ago
They charged me to much for a job that left things that were disconnected and others were loose. I won't take my car there again.

  Brian McMahon
4 years ago
Very courteous, very professional, quick service and reasonable rates A+++

  Michael Nazario
a year ago
Very professional respectful and fair price

  Travis French
2 years ago
Best shop around!!! Best prices and best customer service

  redlightdistrick
5 years ago
Great guy great price great job on my car

  Nathan Cusson
5 years ago
Charlie was really kind, would recommend to anyone!

  Rachel Kachuk
6 years ago
Very friendly staff and try to help as much as they can

  Tommy2T1mes
a year ago
''beware shady practices never again.

  Cherry Bean
6 years ago
Great price, Great people!

  Mark Pires
5 years ago
Great Garage Charlie the man

  Susan Way
3 years ago
Good work