Rick's Auto Repair, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bob Cantor
10 years ago
I have been going to Ricks Auto for the past 16 years. I have always had excellent service. Rick always stands behind his work. I have never met a mechanic as honest as Rick. He always diagnosis what is needed and nothing more. Most times he will do more things to make sure everything is done 100%. I just called Rick on Wednesday, brought my car in for repairs and was out the same day with excellent results. Rick keeps a terrific running records of what has been done to my car and told me what to expect in the coming months. Its time for some front brakes and I will be making that appointment very soon. I have complete trust in Rick's work. He is a superior mechanic.

  Ann Marie Meres
3 years ago
I recently brought my car to Rick's Auto Repair for service. Rick went above and beyond to diagnose and repair my '03 Murano (read: old). There were multiple issues that required finesse and expertise. Rick worked diligently (and in the blistering heat) to make all the repairs. My car runs better than ever. Rick is a top shelf mechanic who operates his business with honesty and integrity.

  lenna gee
8 years ago
Rick's Repair is a very affordable, honest company. I have worked with him on several car's for repairs. He has always treated us with great customer service, and even goes out of his way to help his customers out. I will always recommend him to any friends and family because I know he will treat them right.

  Joe Ibets
12 years ago
Rick is the best. Over the holiday weekend my wife's Jeep broke down. Rick quickly determined it was a sensor, and had her back on the road in an hour. I arrived to pick up my wife, thinking her Jeep would be there for a few days, since it was a holiday. While I was there I commented that I needed work done on my brakes, and should bring it in, since he did such a good job on my wife's vehicle. Rick offered to take a look, and said he could do them that day, if I wished. Not only did he repair my wife's Jeep, but repaired mine as well. On the Saturday afternoon before July 4th. We live approx 25 miles from Rick's, but will arrange to have as many repairs done there as possible. Service and value at Rick's are excellent.

  Rose Pippin
7 years ago
Rick's Auto Repair did it again! Brought my car in for an oil change and a total check-over before going into the ever-so-exciting (lol) winter season. Well, they did the oil change, checked the battery, checked everything you can think of with an auto and only charged me $32.00. What can you get for $32.00 nowadays? What a very small price to pay for peace of mind. The folks at Rick's are the most honest business people I know. They said my car was in great shape and only needed an oil change and air in my tires. I trust these folks so much that I would be totally lost without them. They are the very best!

  Carrie A.
5 years ago
Rick is a trustworthy, reliable and dependable mechanic! He affords his customers the ability to rest easy knowing that he isn't inventing issues with their vehicles to make money and that their job will be done with impeccable integrity. If you are looking for a good mechanic who will provide amazing service that you can count on...ONLY GO TO RICK'S AUTO REPAIR IN WETHERSFIELD, CT.

  Bob Whittemore
11 years ago
In this day and age, it's nice to find someone that still runs a business with integrity and honesty. Rick didn't know me from anyone and I called him with a much needed repair on my daughter's VW Bug, and he fit me in, and I had the car back the next day . . . . in less than 24 hours. And the price was more than reasonable and he didn't try to get me to fix a bunch of other things. I highly recommend this place after my experience with my emergency situation.Great job and a good guy!Bob Whittemore

  Janet Grant
7 years ago
I have been bringing my car to Rick's since I moved to Northampton 6 years ago. Michelle is friendly and helpful. Rick is competent and whatever service I have needed has been done quickly and efficiently. I have never felt like I was overcharged and have always felt like their goal is to keep me happy and coming back. And I will.

  Allison Gordon
4 years ago
I am not from the area and have been looking for a trustworthy place to get my car worked on. I needed new front brakes and rotors and I knew that before going in. Rick looked at my car, was completely honest about the wear they had on them, and priced them right in front of me. In the area, I have been unable to find anything more reasonably priced. He also went above and beyond by fixing a part on my car that I didn't even realize needed fixing, checking the fluids, and filling up my car tires without additional charge. And if that's not enough, he even did the repair extremely early in the morning so that I could to get to class on time. Honestly can't recommend him enough, call him if you need work done!

  Joel Nisson
7 years ago
I think Rick's is a perfect example of why it pays to "buy local". I first visited Rick's after several visits to Firestone failed to fix my cars air conditioner. Rick diagnosed and fixed it right away.Perhaps even more important, when I went back on a Friday afternoon with an "emergency" dashboard light on my son's car, Rick's took us in right away, diagnosed the problem as unimportant, and didn't even charge us.I'd recommend this shop without hesitation to anyone.

  I O
4 years ago
My car broke down in Wallingford,ct and I am from NJ. My boyfriend and I desperately seeked local help and Rick was the most knowledgeable and was the only professional that listened and offered reasonable solutions. Had car towed to his shop and he did a wonderful job and just cared about helping and getting right to work versus just fixing a car and getting paid. Recommend him 100% he was super kind and humble.

  Jason Bukowski
10 years ago
Rick's consistent and numerous 5-star reviews are well deserved. I needed work on my brakes and he was able to get it done fast and well under what I expected I may have to shell out, based on previous experiences with a few of the area 'chain' auto shops. While my car was in, he noticed one of my wiper blades was in need of replacement and asked if Id like him to take care of that, to which I said yes. In addition to taking care of that, he also washed my filthy windshield inside and out, and gave it a treatment of Rain-X. That's going above and beyond in my opinion... excellent service. All that, and he's a nice, easy-going guy that will take time to explain things, and answer whatever questions you may have. As far as I'm concerned, if you're not getting your car serviced with Rick, you're doing it wrong. Highly recommend.

  Diana L
9 months ago
About 10 years ago this guy fixed a pernicious problem with my volvo 240 wagon where it randomly would refuse to start. Other mechanics had been unable or unwilling to solve the problem, he solved it in a day and charged me within $100. I have never forgotten!Service: Electrical repairService: Electrical repair

  Peter Nowak
5 years ago
Really great guy. Had to get my rear brakes replaced on my 2006 Ford Taurus. Came in without an appointment and he took it in that day. The brakes were pretty much falling apart so it took him till the next day but all in all he was pretty fast. Even fixed my headlights for free. Definitely recommend to anyone in need of car repairs.

  Chloe Toutain
3 years ago
Rick was so kind to take a look at my car very quickly when I was having issues with car shaking and to recommend me to someone to repair the tires. Was able to have me come in 20mins after talking on the phone with him. Great guy!

  Alexis Greenblatt
7 years ago
Rick's Auto Repair is an affordable, honest, reliable shop. I have taken my cars there for years, and I always feel satisfied with the service and work I receive. I would recommend Rick's to anyone.

  Ami B
6 years ago
Rick is the best! He was able to fix my struts for cheaper than I had been quoted for at another place and he did more work! This was the second time I've had to come to him and I can already tell I'll keep coming back!

  Scott Lotzkar
10 years ago
WOW, all these good reviews so I call only to get told I'll pass on doing a head gasket repair. I guess you can pick and choose your work being your own boss Rick but just not cool and people should know calling you that you may just tell them you will pass. Call someone else first people. Easy to get good reviews doing brake jobs.

  Patricia Varlas
3 years ago
While traveling through CT, my vechicle s timing belt snapped and through a local recommendation I was referred to this auto repair shop. Excellent work and I was able to travel home the next day. So thankful and appreciate the outstanding customer service.Service: Engine repairService: Engine repair

  Elizabeth McNally
5 years ago
My husband and I are so happy we have found Rick. He is honest, friendly, hardworking, and is extremely good at what he does. I appreciate that he is straight forward with us, he is very trustworthy.

  bruce richman
4 years ago
Rick's auto is awesome, he found my problem with my Toyota rav 4 and gave me a detailed estimate and repaired my vehicle right the first time,which is what I expect, thanks Rick

  Bruce Thompson
5 years ago
Rick's is a one man shop, so you get personal attention from the owner. His prices are reasonable. He does good work

  Ollie Schwartz
8 years ago
Ricks is the only place that will get the job done same day, or sometimes even half day. They are extremely reliable and thorough

  Michael Pearlman
12 years ago
THE MOST HONEST AND HELPFUL MECHANIC I HAVE EVER MET. I BROUGHT MY CAR TO HIM YESTERDAY. HE LISTENED TO MY SITUATION AND GAVE ME SEVERAL OPTIONS. HE REALLY WANTS TO HELP HIS CUSTOMERS. HE DID OVER AN HOUR OF WORK FOR ME AND CHARGED ME $0.00. YES YOU READ THAT CORRECT, HE CHARGED ME NOTHING. WHEN WAS THE LAST TIME YOU HAD A MECHANIC DO AN HOUR OF WORK FOR YOU AND CHARGE YOU NOTHING!!! RICK WILL LISTEN TO YOU AND PROVIDE YOU OPTIONS BASED ON YOUR BUDGET AND NEEDS. THIS IS THE FIRST TIME I HAVE WRITTEN A REVIEW, BUT THIS SITUATION CALLED FOR IT. NO WONDER RICK HAS SUCH A LOYAL FOLLOWING. RICK WANTS TO EARN YOUR BUSINESS! THANK YOU RICK

  Rick Henault
9 years ago
Excellent service! My whole family goes to Rick's. Always know our vehicles are in good hands.

  MONA Mona Minor
2 years ago
Rick is always great with any service we require for our vehicles.

  Alison Skelly
9 years ago
Called for a wheel bearing quote and the guy didn't even have the time to give me one. One would think a mom and pop place would want it's customers.

  David Wesley
8 years ago
Rick does good work and has fair prices

  Amy Wilson
8 years ago
Great,friendly, quick service!! Rick is a great guy!!!

  Dan S
7 years ago
Honest, knowledgeable, and very fair with prices. 5+ stars