Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amy
4 months ago
Went to pick up car mats that I ordered online and they were completely filthy and dirty when they were supposed to be new and the tag was all ripped
Marco Garcia
5 months ago
They sold me the wrong part for my car...ae sure that you check before you exit the store
Version Supreme
3 years ago
Had an amazing experience by visiting this Napa. I had an issue that was out of state, which another store refused to help me with. I needed to return and exchange a couple of products and they did not hesitate to help me get the right product exchanged as well as return the one item I didn't need. The manager, Hank, as well as the employees in this location are super helpful and would highly recommend.
Craig
6 months ago
Good serviceGood partsKnowledgeable counter personGood priceNapa being Napa
David Kelly
8 months ago
Best auto supply around. Wish I knew sooner, would have saved me a lot of driving around.
leighton vanderburgh
2 years ago
Friendly staff great customer service knowledgeable
Jessi Robin
4 years ago
I ll never understand how an auto parts store won t help you install a battery that you bought from them !? You get an 18 month warranty on a battery , when it dies you must return it in order to get free replacement, but you better know how to install the battery( and you better have your own tools cuz they have none !) if not you will be sitting there with a car that can t move because it has no battery and the workers there refuse to help you put it in , I m a nurse not a mechanic
Brian Mossman
6 years ago
If you need Auto Parts don't go to these so-called discount auto parts stores go to a real American that's been around since your granddaddy was knee-high to a grasshopper go to one that knows American parts they know what you want and they get it you don't have to keep going back so you get the right part at the right price one day I was looking for a battery and I went to a so call Discount store and they want $150 for a battery so I went to Napa in West Haven and got one for 90 bucks and dude they delivered it to me for free in New Haven I'll offer to tip to the driver and he refused it what does con store I ask you what deliver a battery to New Haven for free they don't even deliver so go to an American Store that hires Americans so when you hang your money over your hand it to a store that gives back to your community and my book is Napa
John Correia
6 years ago
Went in for a part and they didn't have which is rare. Told me he could get it in a couple days I said no problem cause it wasn't a big deal. Gave me the part number told me to try other auto stores around the area which I did and found it elsewhere. Who does that? Definitely will go there again for my future purchases.
Jenn Brennan
a year ago
I go here for all my parts and fluids. Staff is friendly and helpful.
Harold Pollock
4 years ago
There's a great place to shop the people there know what they're doing help you with advice better than the Big Box stores where all you have is Housewives acting as experts
Jorge Prieto
5 years ago
Great people, I always have received great service. The guy's are more than willing to help and offer advise.
Stephanie T
2 years ago
I when here like twice and they are really nice and they help you if u need it
Jocelyn Alfano
2 years ago
Awesome service!!! Answered all my questions. The assistant manager Ed was so helpful and friendly!
Amaram Saivineeth
3 years ago
They have everything avilable but the staff is very impatient. When you call them to pick up something, they put you on hold for a long time and never get the item ready for you to pick up when you reach there. So there s no point for calling ahead of time.
Wai01
a year ago
I finally found what I was looking for in this store. The most organized, clean and modern looking NAPA store around this area.
Mark Florio Jr.
3 years ago
Always have most parts other autoparts stores don't have and much better quality. Great guys behind the counter.
Sandra Kadawu
3 years ago
Great employees and they know their stuff but need to renovate and restock.
Paul Frosolone
3 years ago
Nappa auto parts in west haven needs more help at the counter the juts are great that work there but they need more help at times
william huse
4 years ago
they always have what I need and good people to deal with behind the counter
Ex Pawn
2 years ago
Professional greeting & very helpful finding part numbers. NO help finding parts needed. Very disappointed!
Richard Cordero
4 years ago
Great service ,good prices ,well stocked
Gregory C
3 years ago
Good prices and they probably have what you are looking for.
Michael Sullivan
a year ago
Great knowledgeable staff
Sue Mike
4 years ago
Everyone is so professional and very friendly I wouldn't go anywhere else for any items for our vehicle's !
Hardy Zwack
4 years ago
Always have what I need in stock if it's not in stock will be there next day
Dawn Osmond
5 years ago
Always good service and very helpful.
miguel torres
6 years ago
The prices are cheap a well taken care of as a customer
Michael Osika
a year ago
Great Staff & Quality parts
Dave none
3 years ago
The place has Real Countermen and is not a boutique autoparts store with a the car frilly stuff.