George Harte Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dave Fagnani
a week ago
I have been purchasing and servicing my vehicles with George Harte Nissan since 2006 and have never been disappointed. Justin, Steve and DJ always go above and beyond to make everything as easy and convenient as they can. Highly recommended

  Ricky Fuertes
3 weeks ago
Best service!!! Shaq was very helpful helping me purchase my first vehicle. He Took his time and went through every detail with me explaining everything. Great salesman couldn t ask for any better. Altogether the Harte family Have a great group of people working there. You will not be disappointed. Thank you guys and thank you for being patient with me.

  Holvin Santana
a week ago
Purchased a 2024 Nissan Sentra from Janice at George Harte. She provided amazing customer service, went over every detail when it came to purchasing my vehicle, and I would recommend her to anyone. Next time I decide to purchase another vehicle it will be at George Harte and I will make sure to contact Janice since she went above and beyond my expectations.

  Seb Rios
3 months ago
Servicing was fantastic! I had an appointment at 9:30am. They kept to that appointment time and took my vehicle right in. During scheduling, I was informed it would take about an hour. Recall fixes were completed at 10:21am. This is a rare experience in any service industry. Waiting area was extremely comfortable. Everyone was warm and friendly. Super pleased as it was my first experience at George Harte.

  Lisa McKee
3 weeks ago
This is our third purchase from George Harte Nissan. The sales manager Joe is great. Very personable and goes out of his way to try to accommodate you along with our sales consultant Janice who went above and beyond. We will continue to do business with George Harte Nissan and highly recommend them to anyone in the market for a Nissan. Thanks again Joe and Janice!.

  Teri Zimmardo
2 weeks ago
I just leased a new Rogue at George Harte Nissan Janice Rosado-Beqiraj was my sales consultant and she was such A great help with everything I needed she went above and beyond her duties to make sure I was completely happy and assisted with everything from insurance to downloading my app for me walking me through every aspect of what I needed to know about the car and leasing financing options. Janice is the The best. and I am so grateful for all her help. I am a Nissan lover for life.

  Shqiponja Kuka
3 months ago
If you want your car serviced by a team who can actually diagnose the problem, give you an explanation of why their recommendations will fix the problem and then take care of it until the end to ensure your satisfaction as a valued customer, then don t bring your car to this service center. Choose another one. You can easily gauge the complete lack of customer driven motivation from the moment you walk in but it becomes all the more clear if and when you have a problem with the car that s outside of the standard stuff they get.My story can be chalked up as a one off but the complete lack of sensibility from the manager and the front desk service attendant George shows a deeper systemic issue that deserves even less than this one star I m forced to give to leave this review.Here s the short of it.I have two key fobs. One was dead and not fixed after a battery change. The other had power before, but wasn t being recognized by my car. The car had power because it lit up and started with the fob but wouldn t completely turn on. I explained this and gave them both keys.They said $240 diagnostic fee that goes towards the repair. But if it s just a simple key fob issue they said they won t charge diagnostic. Whatever.They called later and said they need to fix/reprogram the one broken key fob ($480) and said that ll fix it. We spent a good 10-15 minutes on the phone repeatedly telling them that we don t need the extra key. We just need the car to turn on with whatever key. We kept asking on the phone why they think this will fix it given that the other key had juice but still wasn t being recognized by the car. This is the only thing we can see that s wrong they said. Fine. I pick up the car pay for the new key and it works. I go to work that night, get out at 2am and whatdya know, same issue. I bring it to them the next day (had to call out of work) and oh now it s a $900 problem with some other electronic thing. The warranty covers it so fine. But I ask for my money back for the key I didn t need. I explain this to the manager and he becomes hostile, asks the front desk guy to read the report to me. He blames me for their misdiagnosis and then after a debate only offers a refund sans diagnostic fee. Then more debating until they agree to a full refund in exchange for the new key. Done. Next day I go to pick up my car and the darn thing has the same problem! I had to go back in and ask them to jump start the car because that usually did the trick. They did tell me the battery needed to be changed the day before but the battery was fine practically new but just not holding a charge. We didn t agree to change the battery. And they gave no other explanation or diagnosis for the battery issue. Anyway, $900 later and the key ID still isn t being recognized. You d think the correct customer service thing to do was solve the problem or at least offer an apology at any point this whole time not a single apology not even at the end when I asked for a jump. Not by the manager. Not by anyone.They are not only incapable of accurate diagnosis if it s anything more complicated than an oil change but they also have no remorse.Find another spot.

  Zakeya Wilson
3 weeks ago
Thank you DJ for always going above and beyond for me. He has helped me through the journey of my Nissan Sentra and always gives amazing advice and is helpful throughout all maintenance on my vehicle. Now I am a proud owner of a Nissan Rouge and I can not be any happier. Thank you DJ for always looking out for me and making sure I am well taken care of even if you re not in the office. You are greatly appreciated.

  Efrain Ramos
a week ago
We ve been going there for years they ve been very respectful, professional, and very understanding would recommend George Hart dealership in West Haven to everyone. Thank you so much for everything you guys have done to our car.

  Carol Raccio
2 weeks ago
My daughter's lease was up on her car. To our amazement Mark Santiago made the whole situation painless. He is professional and has a great sense of humor. Thank you so much for making this experience amazing.

  Betsy Whitfield
2 months ago
There was a little incident with my vehicle while in the shop. Accidents happen sometimes. However, they were completely & immediately up front, honest and transparent with what had happened and made the necessary repairs without hesitation. You cant even tell where the little accident happened. This further increased my confidence in them for how they handled this. I have great respect and appreciation for their handling of the situation! And, they did a great job with the mechanical repair of my vehicle as well!

  Chris S
3 weeks ago
We dealt with Sami, who was friendly, professional, and always honest. He did an unbelievable job, and I would recommend him to anyone! You have a great team, from service, to sales and everything in between. Ken, the business manager, was so easy to work with, and up front about the whole process. Will definitely do business here again. Great job Sami!

  Kenneth Pia
3 weeks ago
I just leased a beautiful red Nissan Frontier with the expert help of my salesman Sami. thank you for being so proficient and friendly and going way out of your way to make this happen. it was a pleasure working with you. I feel like I made a new friend and will keep in touch, I have your number in my contacts, and I will recommend Nissan to everyone I talk to. Thank You so much.

  Amelia Carmichael
9 months ago
Glenn is the care specialist that assisted me and Ken was my financial associate and they were both wonderful and the staff that wasn t assisting me was kind courteous, attentive and helpful. Everyone there had a pleasant attitude and greeted you or atleast acknowledged you when you walk by.The dealership is clean. They serve coffee and water and there is a vending machine for long waits.I was able to be fit into a program that not only allowed me to drive off with a new vehicle covered under warranty but it will also improve my credit score along the way!I am very happy with my experience.I ve had a lot of bad experiences with car dealerships in the past and George Harte certainly restored my faith in car sales!!

  vanessa Castillo
3 months ago
So glad I found George at Harte Nissan. I was able to get my car serviced at a reasonable price. I was nervous about my travels to New York for the holidays but now that my issue was resolved I can drive my family safely. Highly recommended!

  l pasa
3 months ago
I have been a customer here for a while. A couple of weeks ago I had an issue with the car and came in for service. I had the pleasure of meeting George that day. He greeted me politely and we went over the issues I came in for. He was extremely professional, direct and honest about what my cost would be. Being a woman, I cannot tell you the relief I felt and that I was in good hands. He answered my MANY questions with the outmost patience and directness. All my problems with my care were resolved! I felt I was in excellent hands. I cannot say enough about this young man. Thank you GEORGE!!!

  Armenay Martinez
3 months ago
My experience with Nissan so far has honestly been great. Danny in mechanic/services has truly been helpful with everything from the very start! As well as Stan in used cars!! So happy to have and will continue to work with those two!!

  Elizabeth Adams
2 months ago
I recently experienced a traumatic incident where my new car (only 2 years old) was hit by a drunk driver while parked. In an effort to get a new car, after the car I loved was totaled, Dave S., Steve K., and the team at George Harte Nissan helped me get back into the vehicle I loved. Right down to the same color! What I experienced was traumatic and scary, but I m so thankful no one was hurt. Not only did they help me get back on the road, they showed true kindness and genuine care for my situation. They showed Harte . Thank you!

  Daphney St Louis
5 days ago
I came to George Harte Nissan and was met with Sami who helped my first car purchase, he explained every step and made me feel comfortable and confident in my purchase.

  Annette Pettersen
a month ago
George Harte Nissan, West Haven is a very professional place of business. Sami, my salesperson was not only informative in assisting me in choosing an upgrade to my trade-in, he was very kind. Everything was done for me and I left with a beautiful Nissan Rogue.

  Mairin brennan
a month ago
I was extremely pleased with the service I received from Sami with the purchase of my new car. He was very patient and was able to help me through the entire process of purchasing a car. would definitely return for my next car purchase.

  nick pascale
a month ago
Went to George Harte in West Haven to trade in my lease. Sami in sales approached me immediately and made me feel at ease with a new purchase. Very quick from start to finish. Def will return

  Becky Dellinger
a week ago
We leased our second Nissan Rogue today at George Harte Nissan. The entire process was effortless thanks to Sami . His attention to detail was outstanding and we are very pleased with our new car.

  Antionette Russo
2 months ago
Very comfortable working with Carlos , second lease he has helped us with, he is professional and caring.Ken was very personable and thorough in explaining the check out procedure.We are very pleased in our experiences with George harte.

  Areta Zikopoulos
3 months ago
I brought my car here to change the brakes and had an amazing experience! My service advisor George was very helpful and took the time to explain the brake life to me. The service was done quickly and without issue. Definitely recommend this team!

  Ron Moran
a month ago
I recently bought a new Nissan Frontier from Sami/ Sales Agent. His knowledge, patience; & detail of every aspect of the transition put me at ease. His most friendly/ outgoing personality made for a pleasureable experience!

  Toprak Can Toprak
3 weeks ago
Title: Beware of Kenneth Criscione, Finance Manager at George Harte NissanMy experience with this guy named Kenneth Criscione, the finance manager at George Harte Nissan, was utterly disappointing and unethical. During my recent visit to the dealership for buying my car from them with financing , Kenneth attempted to undervalue my Ford Van by sneakily including it in the trade-in for a mere $100, despite its recent sale for $4000. His tactics involved inflating prices and obscuring the actual costs, demonstrating a complete lack of integrity. I strongly advise caution when dealing with Kenneth Criscione and urge others to seek transparency elsewhere.Criscione s actions demonstrate a blatant disregard for honesty and fairness, and it s clear he has no qualms about trying to steal your hard-earned money. Avoid doing business with him at all costs.UPDATE: After leaving a review expressing my dissatisfaction of my recent experiences with their initial offer for my used car and their shady financing tactics hiding the prices etc, a finance manager from the dealership contacted me. Unfortunately, the interaction quickly turned sour as the individual adopted an aggressive stance, insisting that their offer of $100 for my car was justified in Connecticut.Despite explaining that I never contested their right to offer such an amount, but rather expressed my unwillingness to accept it, this representative persisted in pressuring me. I told this guy that they had attempted to surreptitiously include this trade-in value in the sales contract even I declined their offer, a clear indication of their underhanded practices.What troubles me most is the subsequent harassment I ve endured, with relentless call from the dealership day after leaving a bad review, even resorting to mocking and wasting my time. This behavior is utterly unacceptable and reflects poorly on their professionalism and integrity.In conclusion, I urge potential customers to exercise caution when dealing with this dealership. Their sneaky and shady practices, coupled with their disrespectful treatment of customers, are simply reprehensible. Proceed with caution and be wary of falling victim to similar mistreatment !!!

  Katherine Hinojosa
2 months ago
I took my car to get serviced at this location in west haven. I was told to wait inside the dealership while it was ready like always, it got serviced and everything was ready and I walk out take my car and drive to nearby Dunkin. I then notice a pretty large dent on the side of my car and scratches near the door on the right hand side. I then return back to the dealership and explain to them that I did not crash and there s no explainable way my car could ve got that scratch beside it being them. They tell me it wasn t them and then proceed to wipe the white paint off the scratch while implied that it was a brand new scratch. So I am a first time buyer and I ve never experienced this kinda thing before so I leave and handle it with my insurance well my husband has been driving 10+ years and he convinced me to return and call the police I was told nothing could ve been done for me when all I wanted was for the car to be fixed which for some odd reason couldn t happen to me it s not about the scratch size or how bad the dent is it s about the fact that I am paying more than 500$ dollars a month for a car that s scratched (by someone who isn t me) and I can t even get it fixed by the people who did the damage I have uploaded photos of my car damage below.

  stewart patricia
3 weeks ago
Dj better not ever leave He is the best in customer service, patience and very helpful. He deserves a 10 George Harte you have a wonderful employee in the service department. I can say overall George Harte team needs 10 stars I am very grateful thank you all and Dj Great!

  Wendy Franco
a month ago
I have been going to George Hart Nissan for about 12 years. I have never had an issue with any of my cars that I purchased. The staff is always kind and understanding to my wants, needs and circumstances.