NAPA Auto Parts - Watertown Auto & Truck Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Javier Cotto
a month ago
Fast and friendly service, also they don't give you problems if you ever have to return purchased parts

  Mike Dadamo
3 weeks ago
Great staff decent pricing always go the extra mile to help!

  Doug Lindland
4 months ago
Super nice people! Well stocked auto parts store

  Kenneth Rein
11 months ago
Great place. Knowledgeable staff. Good stock on parts. Readily available from warehouse or other stores if needed

  Michael S
a year ago
My go to place for good pricing and quality parts. Both for myself and my shop. Great prices. Knowledgeable staff. On time deliveries. Top notch crew.

  James Roy
8 months ago
Great knowledge and assistance, seems to always have what I need right there at the store.

  Saburo Usami
2 years ago
Stopped by to get a tail light bulb, a 7506L as indicated in the photo. Simple purchase right? I decided to get two extras, for a total of three tail light bulbs. NAPA sells these loose, not packaged, and I figured they'd be more inexpensive that way. The guy rang me up for $27. LOL! I questioned him and he insisted that they rang up $7 each plus tax (which should have come to $22.37, not $27). It would have been fine if the incident had ended with my "no thanks, bye" ... but then another sales guy walked over and started doing this song and dance about how *these* 7506L's have special high-quality resistors and so on -- LOL!! Keep your high quality resistors, guys, I just need tail lights that work.Epilogue: I immediately went down the street to Advance Auto Parts and got two 2-packs (total FOUR bulbs) for a grand total of $16 after tax. The girl who helped me out knew exactly what a 7506 was, pointed at the aisle it was in, and looked up "they're in stock" within 8 seconds of my asking. She even asked if she could dispose of the old bulb for me, and took it for me!I'm probably *not* going to come to this NAPA store for my rotors, brake pads, clutch plates, strut assemblies, control arms, and other replacement items in the future.

  Ray Knapp
4 years ago
I had to return a part to Napa and dealt with Alex the manager. He was very easy to deal with and replaced the part with no problem at all. I would definitely use them and refer them at anytime. Thanks again.

  John T
6 years ago
Called Napa for alternator wasn't sure which one I needed , they picked up both had in a hour and a half. Matched me up and I was off and running. Dealer said it would take them 3 or 4 days to get for almost twice the price. Great guys to deal with.Thanks,CT Tree and Woodland Services

  Pamela Gettings
3 years ago
Went to pick up replacement brake bulbs for my Subaru. They are so helpful and friendly, I called first , they had the bulbs and they were ready when I came in and purchased them. I will be going there in the future.

  Ted G
7 years ago
The guys at NAPA are always friendly and normally have the part I need in stock, I have older cars and sometimes that requires something to be ordered but they normally have it next day.

  Tanya Labeck
3 years ago
Moved to lower level of old Kmart. 595 Straits Turnpike

  Joesh Zurotis (Joesh)
6 years ago
Very helpful staff, in an easy location to both find and get in and out of. Napa of Watertown has been there since I was a kid and I ve been goin there just as long. I will continue to be a customer of theirs as long as I m in the are.

  James Bond (J-Bond)
2 years ago
Great products prices are good because you get quality auto parts. They have good tools as well.

  Tony Renzoni
7 years ago
I always try to support the 'local business owner '. Always have what I need or will get it for me. Knowledgeable staff and prices just as good as the big box stores.

  Darrell Burne
5 years ago
Great staff, very helpful and reasonable prices. I will certainly be back for future purchases.

  Michael Lokites
5 years ago
Always my go to place . Staff is knowledgeable and courteous. Lee especially knows where to find the hard to get parts .

  Zero won t be Forgot
5 years ago
Napa. Rules. Napa has been in Watertown for years. Good guys. That really know what they are doing. So if you really have a problem with your car go to Napa

  Patrick McCormack
7 years ago
Small store and not very crowded. I can get to what I need quicker. Everyone is very helpful also.

  Alan Famiglietti
5 years ago
Staff is very professional and courteous took care of me in a timely manner and with a friendly attitude

  Henri Laaksonen
4 years ago
Superb service and great staff. Quality parts at reasonable prices!

  Phil G
4 years ago
Knowledgeable staff that goes outta they're way to find you what you need. Great guys (and girls)

  Rich M
6 years ago
Very professional and knowledgeable, got me exactly what I was looking for and it was quick.

  John Mcdonald
a year ago
Had what I needed great prices

  barry r hamilton jr
6 years ago
Very nice people there great prices knowledgeable people

  Mack Rivarossi
5 years ago
Long time customer Nice store and good staff

  Nick Osowski
4 years ago
The staff here are nice and are always there to help

  Allen Gillette
3 years ago
Always helpful and gets you the parts fast

  Lawl3ss
5 years ago
Great place, knowledgeable people and great prices.

  Ang Wetherbee
5 years ago
Friendly guys came in for a thermostat and they helped me with water and all