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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Colin
3 weeks ago
11am appointment, didn t take the car until 12pm. Waited another 2.5 hours for a windshield when I was the only customer in the entire place. Never come here. Horrible service. Understaffed and probably underpaid employees being overworked
Anna Niemiec
a year ago
First vehicle I had done with them, came late. The workers were just sitting in the van. For how long, I don t know. Didn t call or knock on the door. They were rude.Like I interrupted them to do their job.Second vehicle. Appointment made. Owner said the technician is running behind. Wanted to possibly reschedule. No sorry, you wasted my time again! Not my problem their behind. I can t just make an appointment at their convenience. I do have a job too. Don t use their services. Unprofessional and no communication!Service: Auto windshield replacement
Sonya May
a year ago
Great prices, great service! They got me in the same day I called & finished my windshield replacement in 45 mins, so happy I went here :)Service: Auto windshield replacementService: Auto windshield replacement
jazmine fernandez
2 years ago
I mean when I tell you QUALITY service, I mean it AND the price was reasonable compared to others that were charging an arm and leg. They were able to get me in and out the SAME day. I lived nearby so they were nice enough to pick me up and drop me off. HIGHLY recommend them!Service: Auto windshield replacementService: Auto windshield replacement
Jessica Vieira
6 years ago
I've been doing business with Waterbury Auto Glass for 10 solid years - I'm always happy with their service but today they just blew me away! I had an appointment for drop off replacement windshield and passenger door glass scheduled for tomorrow but THEY CAME TO ME today! Did it right outside my job! The installation tech was polite and was in and out of here in no time! Thanks again guys! You're amazing!
Ed Dancy
2 years ago
This guy at the Waterbury Auto Glass is a real SCAMMER. I ordered a windshield in the beginning of the month gave him the $150 deposit. He says the windshield will be here in a couple of days don t hear nothing. I go to the office and asked for my deposit back and he shows me a no refund sign as all SCAMMERS DO! Still no windshield and it s at the end of the month. My car is now in the auto body shop and STILL NO WINDSHIELD. Please DON T USE THIS COMPANY. Oh as I wait in the office he looking right in my FACE and continues to ignore me because it was my THIRD TIME THERE. And GUESS WHAT? NO FREAKIN WINDSHIELD. Waterbury Auto Glass is HORRIBLE!
CeeSunLite Happiness
5 years ago
The entire experience was amazing!! Geico called their office and set up the install and my window was replaced right away!! After waiting a month and a half for satellite auto glass to fix it, Waterbury auto glass is the best and David and Ken were so professional!!
Andrea Reilly
4 years ago
Went out to car to leave for work to discover vandals had broken windows on multiple cars in my neighborhoodOne call to Waterbury Auto Glass and replacement window ordered.Direct dealing with insurance company. All I had to due was show up a couple hours later and situation resolved.Thank You Waterbury Auto Glass for same day, courteous service.
supraslide
2 years ago
Nice people but they don t stay behind their word. 2 months later after multiple calls and discussions with the owner we still got nowhere. Promises are empty. We never got squared away.Service: Auto windshield replacementService: Auto windshield replacement
Tapaswi Shastri
6 years ago
They did such a good job, the price was very fairy. I called everywhere and they had the best price in Waterbury. The staff is very nice and respectful. I would definitely recommend this place
Stephanie Grubler
6 years ago
I stupidly backed my car into the corner of a stupid dumpster, which resulted in shattering my rear windshield. I called Waterbury Auto Glass. They worked with my insurance, quoted me a price, and replaced the glass within 24 hours. Customer. For. Life. Thank you!!!
Emory Jefferies
4 years ago
Great work but terrible communication skills. Lies just to get your money. Set up appointment times and never makes them would not refund even when appointments broken. Sad
Priscilla Rangel
4 years ago
They do great window service! I got quick support and had a great drive afterwards with my new windshield
Dylan Allen
6 years ago
My windshield shattered the day before a blizzard and they were able to get the glass delivered and installed the same day. Highly recommend these guys
denise haynes
7 years ago
I will recommend them to everyone i know bc they're are great and dont take forever and ontop of that, theyre prices are affordable.
Willy Davis
2 years ago
Didn't clean up broken glass well, after job was done. Everything was fine besides that.......
Israel Martinez
5 years ago
Reasonable prices and great customer service. I ll definitely recommend this place.
Beliz Camacho
5 years ago
So unprofessional to lose the car keys of your costomer with out even getting the job done
Iesus Atah Morales
4 years ago
Quick service, I drove away with a new windshield
Moira McSweeney
6 years ago
Friendly fast service. Knowledgeable staff
Mark Valcarcel
3 years ago
Good price. Good service.
David Bethancourt
a year ago
Excellent service
Charles Hickey
3 years ago
Great service