Stanley's Auto Body
4.6 (63)
2070 Baldwin St, Waterbury, CT 06706
(203) 756-1562
stanleysautobody.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Allen Voghel
a month ago
I have been going to Stanley's for 45 yrs. They do excellent work. Actually, they have my 2016 Expedition as I write this. Outstanding, friendly service each and every time I have used their services. Always going above and beyond with technicians who are very, very talented. You won't be disappointed A+++ rating from me.
Ana Cabral
5 months ago
Stanley's is the best!!! I have used them 3 or 4 times in the past 25 years. They are honest, and they get your car back to you ASAP!!! The work is top notch! I moved out of state 2 years ago and after having an accident yesterday, I am sad that I can't take my car to them! Mike and Mark, thank you so much for the work you and your team provided me and some of my family members! If you know of any good autoshops near Myrtle beach, please let me know!!!
keith brown
2 years ago
I brought my car here after someone backed into my car and I can t say enough about the job they did. See the before and after pictures below. They took the extra time to get it right rather than rushing it out of the shop. They are honest and set realistic expectations. I really can t say enough, I m thrilled with how my car turned out. It looks incredibleService: Body & Trim
Guaro Gordo
6 months ago
Don't let this people fix your only car I left my 2022 JEEP Gladiator it's 4 months not close to be ready you will end the dealer repo what cost you a lot effort to achieve specialy if you sent the insurance check to them in my case i did because i was moving out of state and worst mistake of my life it's not done always lying whit different excuse taking advantage because I move out of state. call the Better Business Burrow to make complain hope you never fall in their handsService: Painting
Joe daSilva
a year ago
Worst experience ever. They took advantage of my 70 year old parents. My mom had damage to the rear passenger door. Simple remove and replace. Stanley s had the car for over 2 months!! My parents being trusting, signed the insurance check over to Stanley s when they dropped the car off. Complete mistake. Stanley was trying to charge them an additional $500 to release the car and ended up scamming them for an addition $250. PatheticBtw, Stanley s master mechanic/shop manager has retired so the shop has gone to complete chaos. Stop by and witness yourself.Go to scripts in prospect.Service: Body & Trim
D.B. Design
3 years ago
I was looking for a shop in Waterbury to check a car I was buying to be sure it wasn't in any unreported accidents. I called several other shops with higher ratings on Google and rave reviews before I called Stanley's and I was astonished at how short and unprofessional they were. They basically had no interest in being accommodating. Then I called Stanley's. Everyone I talked to was friendly, professional, and very accommodating. They were able to squeeze me in. And the technician who looked at my car did a very thorough job. He took the time to walk me through every detail of his diagnosis. I was extremely relieved I didn't give up and felt I made the right decision by having my car looked at by Stanley's. Anyone would be in good hands with this shop. I highly recommend them.
Sam Elawad
7 years ago
One would expect as a first time customer at this place to receive good service in order to earn my business. What happened was totally the opposite. They have the worst service, the worst timings and on top of all the worst attitude and disrespect to the customer.I brought my car to be repaired and it stayed there for 11 days before they even touched it. I was originally told it would be done within a week. When I called to inquire, the owner made me feel that he is doing me a favor by starting to work on my car. About 10 days later when it was done and I went to pick it up, I found one of the parts is still damaged and did not get replaced at all. They got very mad that I pointed it out. I could have easily refused to pick up my car until it was all done and had them deal with the insurance and rental place but I did not want to do that to them. I picked up the car and came back to get the part replaced and the owner was rude, furious, disrespectful and kept yelling in my face for no reason except apparently that he had to touch my car again. This is the worst customer service I received at any business I have been to in my entire life. There is nothing worth dealing with these people ever again.
Linzie Lopez
6 years ago
Amazing place to take your car for body work! Mark was super helpful and professional. He took care of everything from start to finish between dealing with the insurance company to making sure the repairs were fixed and flawless. The crew there did an incredible job on my car. The attention to detail is completely out of this world, the color match is absolutely perfect, Jose the autobody tech is a complete master mind as well as the painter Alex and the detail tech Al. My car looks like the accident never happened and as if the car is straight out of the dealership. I will recommend this place to everyone and any one and I will never go anywhere else. Stanley's Autobody is by far the BEST state-of-the-art body shop! I cant express my satisfaction and gratitude enough!
Ami Kay
4 years ago
Great family owned American business! they repaired a minor scratch that occurred to my vehicle, within minutes I was on my way back home! that alone made me a customer for good! should anything ever occur again in the future this will be the first Autobody repair shop that I will seek. Best of Luck!
Half Nelson
6 years ago
This place does top notch work. The car will look new when they finished. The Secretary is great also. We had a rental car from Hertz while our car was getting fixed. Hertz started calling and breaking our stones saying they wanted the car back by the end if the business day. I called Stanley's and explained the situation. The Secretary called Hertz and that was the last phone call I got from Hertz. This is an excellent body shop and they treat you w/respect.
Jordan
5 years ago
Best body shop in CT. They only use OEM parts and only do repairs according to what the manufacturer recommends. The owner will stand his ground when insurance companies want to put used or junkyard parts on your car. Their work is top notch and their customer service is the best there is. If you need body work done or if you car is in an accident, bring it to Stanley's. They work for the car owner, not the insurance companies.
Cesar Velez
7 years ago
Stanley s Auto Body is a well-run body shop, from the front desk to the repair facility. They are very helpful and knowledge and will accommodate your needs. I have used them in past and will continued to use them in the future. Their workmanship is second to none. They will be my 1st, 2nd and 3rd choice for my auto body repair services.
Bruce Brayton
8 years ago
September 23, 2015:Just to let you all know that I am extremely happy with the work done on my car.The windshield hanger Detail Checklist is a great feature! Tells me all the other services that were done.Obvious great work to Annibal on the autobody and Lou on painting. It looks 100 % +And give Jennifer a high 5 on the detail cleaning. I was going to send the car out to be detailed but now I don t need to.Above and beyond as always.Best Autobody shop!
Basia Dzienis
5 years ago
Thank goodness for this place! Mark helped me after an accident to make my car look brand new. I finally feel like I have an honest place to go with my car needs. They are skilled and honest.
jeanne iannacone
8 years ago
I highly recommend Stanley's Auto Body to everyone. Intially I was recommended to go to Stanley's 15 years ago for a very bad accident I had by a Hartford Insurance adjuster that I happened to meet while at Curtiss Ryan Honda. The prior insurance company (which I won't name but begins with a "P") fixed the car but when I got it back something was not right. I brought it to Stanley's and right off the bat Michael let me know that the body wasn't even fully on the frame. Michael handled the incident and was and am very grateful to him. Now 15 years later I get hit again and there's no doubt in my mind where to bring my car. I will be a loyal customer as long as they are still in business. They are a business built on integrity :-) Thanks to Stanley's Auto Body Jeanne....p.s. I do not work there or have not been paid to give my opinion.
Maria Tapia
7 years ago
I can't say enough about their service but most of all their knowledge. Insurance companies are difficult to deal with however if you have Stanley's staff at your side you can rest assured that the process will be a lot easier.thank youStanley staff
Danny Archambault
6 years ago
This is a family owned business that totally cares for the customer. I have had several jobs done there and always satisfied. If you care about a job being done to the right manufacture specs and looking the way it should visit Stanley s
Michael Ackley
2 years ago
This is the ONLY place to have your car repaired to original condition with manufacturers parts. They up hold your rights as a consumer! Let them turn something bad into something good.
Debra J Kern
7 years ago
They will only put new dedicated parts on my car. They know how to negotiate with the insurance company to get everything covered and done right. Won't take my auto body repair anywhere else.
Amy Bresson
2 years ago
At Stanley's you can't go wrong with these guys! All oem parts and job done perfectly! My car looks brand new! Thank you guys! I'm so happy!Services: Body & Trim, Vehicle maintenanceServices: Body & Trim, Vehicle maintenance
Debra Ann Portalatin
2 years ago
Om this is the only place I would go to for repairs ! They are soooo very knowledgeable, careing, professional.They want perfection an that is what they produce. I highly recommend !!
Christopher Bergmann
2 years ago
Excellent in everything they do. They do top notch work. Absolutely recommend them 110%
Michelle Ganley
5 years ago
Have been here several times following these wonderful people hitting me. Work is of great quality. Family establishment. Great people!
Fernando Rendon
7 years ago
Took my car here after it got a small hit in the back and the rear bumper fell took them 4 months to give it back mind you the car was brand new
Rebecca Norman
6 years ago
Our family has been using Stanley's for years! Wouldn't trust anyone else!
Ruben Ferreira
8 months ago
Best body shop around
Lori Veillette
2 years ago
Did an excellent job on my car
yasemin yaglidere
3 years ago
Very honest and welcoming people, great honest prices!!
Laura Coder
a year ago
Always amazing service
Gina Kelly
5 years ago
Always superb work and a pleasure to work with!