Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Journeylives7777
4 days ago
I always receive excellent service whenever I get an oil change! Alex and Zach are always on point and they give great advice And offer me essential services when I need them.
Lawanda Pribnow
3 months ago
Good service. Earlier is better and try to go in a off day but fast service and good prices.
Orlando Array
4 months ago
It wasn't good at all for mii. My first time experiencing they had Mii waiting for close to 3 hours outside in the cold and two other cars came and they took them asap Instead of Mii. No good,I stay with Monroe.
Chelle Ava
8 months ago
Why does this place look & operate like a street mechanic garage? (No shade on street mechanics) The techs smoking cigarettes & throwing the butts on the ground. The techs eating while in the garage. The techs cursing. The techs walking around talking to each other. It takes a half hour just to have someone come get the cars info. Is there no manager here to keep the techs in check?! Unprofessional in my opinion.
Leticia Latisse Gonzalez
5 months ago
Amazing service on Thomaston Ave. Best customer service and job well done with a smile. Thank you guys great job.
Amos Terry
4 months ago
They forget to put ur oil cap on and then don't want to refund your money I'm never coming here again and if you listen to reviews listen to mines
Tyrell Davis
5 months ago
I don't know anyone's name. I go there. They change my oil and I leave. The less interaction and amount of time I don't have to get out of my car is better
Jennifer Gonzalez
a year ago
My car had a bad smell I assumed it was time for an oil change my dealership was booked for a few weeks so I decided to check Jiffy Lube out. The Two men that worked on my car Mr. Sanjay, and Nexty were excellent they were knowledgeable, professional, fast, and friendly. It turned out I had a dead rodent in the engine the guys did an oil change and helped with the removal of the rodent. I recommend this place. Thank you guys for such great customer service.Services: Air & cabin filter replacement, Oil change
Annette Dupre
2 years ago
I am sorry that I have to give a 2 because the customer service was great. But the service of my brakes were so poorly done just the thought I could of been hurt or someone else....story short I had to get them fixed from a independent mechanic because of laziness at jiffy lube in Connecticut and even with them the customer service was great I could go on with details that would have your mouth open I says make sure you question their credibility as a mechanic
Saul Rivera
3 years ago
The crew at Jiffy Lube were amazing! I've had service there before and each experience was great. The Manager and staff are awesome. I walked right in and they took care of my Car. They were done super quick. Happy I decided to go there again.
K O
4 years ago
Not only did Roy help me immensely, he went through every detail on what should be changed on my car and whet through what each part was. He stayed an extra few minutes after close just to go over what was changed and what I should keep an eye on next time I'm ever having trouble with my car.Great service. So kind and professional. Would completely recommend
Somer Fernandes
3 years ago
They were quick! Mike was friendly, passionate and went the extra mile to make sure I was all set after a "friend" botched my oil change. He didn't even charge me to diagnose. What a gem! I'll always get maintenance there now.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
Adina Marinescu
a year ago
Horrible experience. Went for an oil change and when they checked the coolant they forgot to put the cap back on which led to a leak and a crack in the reservoir . Spoke with Charlie and came to my house to refill the coolant . Unfortunately they denied any liability and refused to take responsibility. No certified techs on site .Service: Oil change
Sam Simpson
9 months ago
Great service ! I would come again. Very professional at their job.
Liz
2 years ago
Great experience. Sam the man helped me out with my battery and oil change. Great staff, easy quick and very helpful. Definitely recommend this location Services: Battery, Oil changeServices: Battery, Oil change
Shaneka Rose
a year ago
Horrible broke my wiper line. Lied about it. Then acting Manager was very rude. Given the run around about speaking with Manager. Had to file a police report on my damages.
Atlas Shrugged
3 years ago
I can't rate their actual services offered because I'm so poor I actually still change my own oil, oil filter and air filter. I do these every two thousand miles in my best attempt to keep my vehicles running forever because I can't afford a new one. I go to jiffy lube because they are kind enough to take my used oil, oil filter and coolant. I'm sure they make money off it and that's ok because I keep the environment clean so it's a win win and I'm very grateful. Jiffy lube is great that way. God bless.
Woman with the Dragonfly Tattoo
5 years ago
I went here for the first time after 4:30 p.m. on a Friday for an oil change. Charlie noticed right away that I had pulled up in front of a bay where he was working on a vehicle and waved me over. He was very friendly without being too sugary or phony, introduced himself and told me to go inside and see Michael. Michael was also friendly and conversational. They explained what they were going to do and why (showed me the dirty air filter to prove it needed replacing), gave me adiscount for the coupon I had printed off but left at work without making me find it on my phone and even mentioned the light that needed replacing I could just pick up on my own and not necessarily pay them to do it. I highly recommend this place and will definitely be back in 5,000 miles!
Gizelle A
a year ago
Charlie and crew are great. Knowledge, fast, and reasonably priced. They also always explain what I need and what my options are. I trust them.Services: Tires, Brakes, Oil changeServices: Tires, Brakes, Oil change
Rayna Lady Rays
8 years ago
The best ever. I have been coming here since 2012. Fast, accurate, courteous and down to Earth. Clean bathrooms,vacuumed the car and found my diamond earring in the car one time. Very knowledgable. I can go on and on... I moved back to NY and still here I am fiting my oil change and tune up in while passing by to Springfield.
Mary Amalbert
2 months ago
Good service from the staff!
Joseph Bellemare
3 years ago
Awesome!! Great service great hospitality. I am and will continue to be a loyal customer. I recommend them to anyone that needs an oil change and possibly more.
stephanie palacios
a year ago
Love them, thanks to both guys that we re there on Wednesday, it s always a pleasure doing business.
Christine DeCarlo
2 years ago
Great place to go!! I went early on a Saturday afternoon and I was in and out in 15 minutes!! The mechanics are all very nice and accommodating. I definitely recommend this place!!
Lina Matyckas
4 years ago
The gentleman that helped me was very nice. He explained everything before they did anything and he offered suggestions but did not push. The experience was very positive and I would definately go back.
Jasmine Rose
7 years ago
Great customer service. Everyone was super informative and helpful. Coupons available on site and was in and out in a matter of minutes with no appointment. Definitely recommend to anyone in need of service on their car.
luis colon
2 years ago
They all right They were awesome,they do vacuum cleaning no more,clean windows, check tire pressure,but there is Official and the service still pretty good and fast
Kedar Akim
2 years ago
Nice staff. Was in and out, the oil change I got didn t take long. Always come here.Service: Oil changeService: Oil change
Andres Ilagorre
3 years ago
First time at a jiffy lube and I had a great experience. . The staff was great. Charlie was very helpful and very knowledgeable. Will definitely continue going there.
Phillip Parker
4 years ago
Very professional. In fact, even more so than the dealership's I usually oil change at. Stopping by for convenience turned into a decision that will now alter my oil change future.