Blasius Chevrolet Cadillac Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  jean Christ Ango
3 weeks ago
I just bought a honda accord over. They a great customer service. Specifically Mariusz Pelc he was pretty cool and very patient with me. I give 5 stars they are the best

  chris snow
3 months ago
I bought a 2019 lt trail boss from Patrick McConachie and the customer service was second to none. I would recommend Blasius of Waterbury to anyone and definitely would buy another vehicle working with Patrick.

  Justin Guerrera
10 months ago
Blasius had to be by far the best Vehicle buying experience I have ever had. BUT the service department seems to be a completely different company all together. The lack of communication between service advisors and customers is non-existent. Voicemail after voicemail is left without a response. An empty promise to have them call back is made by the secretary in service. By no means am I expecting a detailed report on the status of my vehicle, but a basic status update on diagnostics, repairs needed and timeline of the repair is all I ask for. But I am here going on 2 weeks of needing to call nearly every day just to get a small amount of information on my truck. No callbacks, no updates, no customer service skills at all. What an absolutely terrible experience in the service department. I do NOT recommend, and this will be the last time I come for service here.Services: Transmission, Tire rotations, Auto maintenance, Oil change

  James Brennan
6 months ago
Service department is terrible. One person says one thing. Another person says something else. They have bad attitudes. And I've had to take my truck there several times because of my warranty. And it was there just for diagnosis for day's to tell me they couldn't find anything wrong. So I had to take it to be fixed somewhere else

  dennis tinney
a year ago
This was a seamless experience. Raffaella my saleswoman and Glenn finance manager were extremely helpful, and accommodating. The radio that is in my vehicle was an aftermarket radio that failed to allow me to have the full experience. After speaking with Raffaella she offered to have it replaced with the original radio as well as giving me a new key with key pad. I will recommend her and the Blasius Waterbury Team for your vehicle needs.

  Neil Brion
a year ago
Josue had given me excellent customer service. I have had a new transmission put in, a new wheel bearing, a manifold leak repaired and just recently have had both of my front sway bar links replaced. He has saved me a great deal of money by dealing with the extended warranty company and most of all is honest. This is a guy you can trust with your vehicle. He will exceed your expectations and give you a peace of mind you can trust. Thank you, Josue. - Neil Brion

  GregoryS Rogers
9 months ago
My salesman Patrick McConachie was great! He helped me all the way through the process. I traded in my 05 Colorado for a 23 Colorado. I just wish I could give more stars on the great customer service.

  Shanika Stakely
a year ago
I purchased a 2017 Hyundai Tucson from Blasius on Scott Rd and Matheus Bertocco aka Matt was amazing, my transaction was seamless even though I was waiting for over 2 hours because they were down a finance person but Matt offered to take me anywhere I needed to go and was getting my vehicle prepared for me to take home and they had it smelling good and nice tires were shining. During the initial test drive he gave me the carfax information on the vehicle which the vehicle was in very good condition and the previous owner kept it maintained from the service report so that was a relief for me. From the moment I walked into the showroom everyone was very professional the type of place I would like to do business with again. Thank you so much Matt for not only being a great sales man and professional but also a kool human being. Keep up the great work.

  Hans Hanner
4 weeks ago
Does not properly use IRS EV tax credit portal for used EV tax credits.

  Reddy (StarPower)
9 months ago
Bestrim sold me a Kia Soul and he checks in from time to time via email ensuring that I am still a satisfied customer. For the most part I am and don't reply. It's the thought that counts and that I can appreciate.Something recently happened to my Kia Soul and my son posted the story on Facebook and Bestrim replied to the Facebook post and I was so appreciative of that.My car is now at the Blasius Kia dealership in Watertown and so far they have been just as nice to me. Great customer service overall.Life happens and good customer service makes a huge difference, if you know you know.

  Kt Harr
9 months ago
Buy my vehicle here. 2023 June

  justin gentile
a year ago
Never had a bad experience here. Parts department always has everything in stock unless it s discontinued, but even then they ll tell you how to get it. Very friendly service great Parts.Service: General repairs & maintenanceService: General repairs & maintenance

  alex buendo
a year ago
Horrendous communication...They told me I wouldn't get charged for towing, parts and labor because a vehicle I purchased the PREVIOUS DAY went into limp mode.Got it towed down there. They fixed it free of cost then told me the tow is not reimbursed.... Could have been avoided

  Douglas Housman
a year ago
Spectacular service!!!! Joel was professional. I have switched to Blasius from another dealership. Steven s, the other dealership, was not helpful and missed a major safety concern.I will come back to Blasius for all of my GM auto needs. Thank you

  Jessica Martinez
a year ago
Great experience. Purchased my new cargo van with Mike Vargas. Easy and seamless transaction. My thanks to the whole Blasius team!!!

  Timothy Carr
a month ago
Blasius exemplifies honesty and integrity in a car dealership.

  Patrick Walsh
a year ago
Good service, but took car in at 1:45 and didn't finish till 3:50. For tire rotation and oil change longest ever taken.

  Charles Lebovitz
7 months ago
Smooth and prompt service. Lifetime oil changes worth every penny!

  Keith Schaufler
a year ago
Purchased a used car, sales person Pasquale was excellent and professional. He made the purchase easy and was attentive to us as a customer.

  Matthew Keogh
8 months ago
Friendly staff, but they are Soooo SLOW. Waiting 2 hours for an oil change. I am scared to see what a large repair would involve.

  stephanie griffith
a year ago
Have explained in rating for a different location and since Google asked again and after driving it since last week its still not where it should be for what I paid and for what I am pay for every month I am not sure who I should speak to about this because at the dealship level I feel like im being played and or brushed off enjoy the rest of the day thank u for taking the time

  fosterville115
7 months ago
5 hrs for an oil change and tire rotation is ridiculous!!!!

  Troy John
7 months ago
In & out in the time I was promised. Quality work!

  Chandler Boutin
a year ago
Tiffany and Sam were great, recommend for anything and everything!

  Dwane Hodges
3 years ago
Shopping was fun, restaurants take very good care of their customers everything was taken in good precaution, I felt safe

  Dustin Macura
11 months ago
First class experience! Thank you Blasius!

  Samuel Miller (breakingsmartie)
a year ago
Went for an oil change on a Saturday, was done in under an hour, A+

  Roberto Rogers
4 months ago
Amazing service

  Don Downes
2 years ago
Always first class service - fixed the first time quickly

  Elias F
2 years ago
Great they fixed my radiator ... quick