Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jackie P
a year ago
I called 3 other towing companies in Waterbury; one forgot about me and left me waiting, the other never returned my call when they said they would, and the other said I would have to wait 2 days. Julio responded to my call right away and sent his driver to me in 20 minutes. Julio worked on my car and gave me an excellent, fair price. It was done in less than a day. Will definitely call again in the future when needed.
Albo Gang
a year ago
Awesome customer service! Very fast in and out with a bonus of reasonable very competitive prices. Used tires have more tread than any other tire shop around. Can t recommend these guys enough especially if you have low profile tires german vehicles etc. Save their number trust me!!!!!Service: Tire changeService: Tire change
Sara Skudzienski
a year ago
8/9/22 I used this tow company for my flat tire since my insurance company dispatched them to me. I waited almost three hours for the tow. At about the two hour mark, I called to ask a simple question. The owner answered and wouldn t let me speak. He kept talking over me, was yelling and so rude.When the tow guy showed up, he was being lazy and didn t tow my AWD properly. He left the back hanging off the truck. Not being a car person, I had no idea what was happening. Halfway to the shop, he pulled over on the side of the road. I had my ride pull over and asked what was wrong. All he said to me was, your car isn t liking the ride .When the shop was fixing my flat, they tried to move my car, but it wouldn t drive. They completely destroyed my vehicle with that bad, lazy tow!!! $2100 worth of damage they ve done, and they refuse to pay for it. MyCar is in the shop and I have no way to pay for it, and I can t afford to be out of work.Save yourself the stress and do NOT use them!!!! Horrible, horrible experience.Service: Car towing
Yasmin Biel
a year ago
My insurance assigned this company to tow my car after I received the company info my fianc�e went and gave them a call to find out the estimated arrival time. After calling the number several times someone call us back after he mention he couldn't speak to him my fianc�e gave me the phone; so I explained to him that I wanted to know the estimated arrival time because unfortunately I have a baby who has a brain tumor and I had an MRI scheduled and I needed to leave my house no later than 10 15 AM and I needed to know the time because if it was after that time needed to reschedule the job and I did not want them to waste their time.This guys has the audacity to tell me that he does not work on nobody scheduled that was talking to the insurance and he was going to call me back. Just because of how he expressed himself over the phone I went and cancel the job. This people need to learn customer service you don't treat customer with that attitude moreover when the customer it's trying to safe you time and headache. If you don't treat your customers right you will never have customer.
Rosa Maria Gonzalez
10 months ago
Julio was quick, efficient, and very friendly. Reasonable prices.Fully equipped and ready to tow.This is the one to call first.Forget the rest and call the best.Se hablar espanol. A five star service.Service: Car towing
Clifford Goff
a year ago
Jan 30, 2023 KIA Roadside Assistance assigned this "business" at approx 0830 to tow my vehicle to the dealer. After two hours, KIA called them back and was told Auto Core was running late. After another hour or so, KIA called again and was told Auto Core cancelled the tow. I called both the company and driver during the wait and received no answers. Poor, poor telephone customer service as well.
Nat Lady
6 months ago
Did my brakes very efficiently , great and fast service. Highly recommend.
John ReggiN
a year ago
Awful attitude from owner, forgot name think its Julio. they don't even balance tires. I asked him the question and got awful attitude. Don't know how this phony wants to attract business. all the other reviews are clearly fake.Service: Car towingService: Car towing
Shantal Stallings
a year ago
Great, fast service! They were very caring for my safety of the situation, I was stuck on an entry highway ramp with a broken axel. The ETA was way faster than what it said it was. Would highly recommend!! Thank you guys so much again ! You guys were a life saver today
Amanda C
a year ago
My insurance company contracted this company to tow my vehicle. All phone numbers given for contact went straight to voicemail. Address is a boarded up building. Wasted hours and hours of many peoples' time.Service: Car towingService: Car towing
J.R. Asprelli
10 months ago
Great job, towed me where I needed, when I needed and for a reasonable price! Thanks! You'll see me next time for sure...
Roddney Robinson
a year ago
Caught a flat and they towed me to their shop and gave me a good deal to replace the tire. The owner was very generousServices: Car towing, Tire changeServices: Car towing, Tire change
Jay Canady
a year ago
Used them for a tow. The driver was very respectful. Great service and faster than was told over the phone.Service: Car towingService: Car towing
Donni TDM
a year ago
One of the fastest tire changes I have ever seen, they do great work over there .Service: Tire changeService: Tire change
Ryan Scarpone
a year ago
Super cool guy! Got there quick and made everything nice and easy. Definitely recommend!Service: Car towingService: Car towing
Goal Getter
3 weeks ago
Great honest ppl !
Andreia Scalzo
a year ago
It was fast and professional! It helps with my tire problemsService: Tire changeService: Tire change
Steve Rodriguez
a year ago
the gentleman named julio answered my call at 4 am , very greatful and excellent service 5 stars .......Services: Battery service, Motorcycle towing, Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Fuel delivery, Local hauling, Tire change, BatteryServices: Battery service, Motorcycle towing, Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Fuel delivery, Local hauling, Tire change, Battery
Jariah Lewis
a year ago
Great service, owner and employees were really nice!Services: Special vehicle towing, Car towing, Long distance hauling, Local hauling, Tire changeServices: Special vehicle towing, Car towing, Long distance hauling, Local hauling, Tire change
Li
10 months ago
good place, super fast and kindly
Thalia Garcia
a year ago
Horrible service!! Very rude people would give 0 starts if possible