Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tom Mashia
2 months ago
I came in today because I had a lot of coercion on my battery. I also needed a new bolt for my negative terminal. Javier is who assisted me. All I have to say is this guy was amazing! He was polite and professional. He directed me to the right bolt to get, and even came out to my car to help me clean my battery and install the new bolt. He was so helpful and even educated me as well. I will only be buying my car parts from Advanced Auto now due to how great Javier was. Thank you so much!

  P Cap
a week ago
I would of given 5 stars but I have to come back tomorrow for my parts

  Patricia Dean
a year ago
I needed new Wiper blades. I went into the store and asked the gentleman if he could help me replace them. Without hesitation he asked me what kind of car. I told him, he gave me my options and I paid for them. Together we walked to my car and he put them on for me. Now that's good customer service. His name is Jose. Don't lose him.

  Elizabeth Youman
9 months ago
Javier helped me with a new battery and advice to maintenance my Honda. He was very polite and helpful. Great customer service experience.

  Jerome Rumley
4 years ago
Thos store is great, I buy all of my products from this store and is always in top condition to sell.

  Wanda Ruiz
9 months ago
I enjoy coming to this location. The staff is very friendly and knowledgeable about all the items that customer's need for their vehicles.

  Nicole Kinch
10 months ago
Great store but be careful because they do not take exchanges even if u had a receipt so make that a buyers beware.

  Francis LaPlante
4 months ago
Had the battery I needed and the price was good

  A Nieves
2 years ago
I need to tell you what happened to me . I replaced my battery on my truck. The clerk offered to install it for me. I agreed. However she wasn't supposed to and ended up installing it wrong. So my truck frequently died, and I'd need to have it jumped every day sometimes multiple times a day. I finally returned to the store and was met by Dave. Who was so helpful, it's amazing they still have personnel from the generation that took pride in their work ethic. He came out to my truck tried all that he could. Then had Robert come out and help. Without success. Finally Dave swapped out the battery and Robert explained that the first battery was installed wrong. So he replaced this one and made sure everything was tightened and functioning properly. I haven't had any issue since. This store is my go to from now on. They take customer service seriously!

  Damon Dent
2 months ago
New store great employees

  Raymond
a year ago
I wanna give my man Andre a shout out for ignoring me when I m just picking up an item. I asked him where to pick up online orders and he looked directly at me and walked away. Then a few minutes later I see him walking to his red car and leaves. Wow, no acknowledgment or anything. Bad experience here

  Tiffani Burch
4 months ago
Great service and deals

  Terry Miller
3 years ago
I have been calling all day long for a few simple parts and have been put on hold all 5 times i called. After being on call for over 5 minutes or more each time the phone started ringing and rang over 20 times so I have had to hang up and call back and finally on my 6th call someone picked up.

  Margarita Rosa
5 years ago
I went to see if they had an alternator for my car and the staff was very helpful and courteous informing me that their other store had it in stock and that I could purchase it there and go ahead and pick it up by presenting the receipt when we got to the other store in West Main Street, the staff there was also very nice and courteous I left very pleased with my visit and purchase

  Haphy Morris
4 years ago
Andre and Robert are the night guys there I'll always remember that I pushed my car into the parking lot up a hill because it wouldn't start. I pushed my car into pepboys and got great service. Andre and Robert will be people I always remember as the worst clerks I met in my life. No tip for those jerks.

  LCD PLASMA INSTALLATION
3 years ago
Website says they offer check engine light testing. The person at counter says some stores do. But they don t. Fair enough, but the website should state that not all locations offer and advise to call

  Rob Haas
a year ago
It's an auto parts store.. need something for your car? They probably have it. If not they can probably get it in a couple days. What else is there to say?

  Lucky Mathers
6 years ago
Horrible customer service if I could give this place a negative rating I would I stood at the counter for 7 minutes and nobody acknowledged me. There was plenty of workers around and NONE of them offered to help me . honestly don't go there save your money and go to AutoZone by Thomaston ave. Because they're way nicer and helpful than the people here . I will not spend my money here.

  Joe Rich
3 years ago
Advanced is much better than Autozone. It seems that they have a different hiring process because they don't ask if your vehicle is a 2 or 4 wheel drive when your buying power steering fluid.

  Wandi Barrios
a year ago
The staff were very courteous and helpful.

  Sweetest Synn
6 years ago
Very poor experience. 3 staff very to busy with personal conversations to assist me. The lady who did assist me did not have knowledge of what she was doing and a passer by ended up helping me .

  Joann Maringola
2 years ago
The staff is awesome and on the all. They will send you else where if they don't have what you need..

  jah yute pro
2 years ago
Typical big box store carry everything but most things not available in store, plus all that mark up on the same product you can get for half the price at an online parts store... like 1A auto

  Ezduzit1986
3 years ago
Auto store that has just about all you need to fix your car. Clean store, courteous and mostly knowledgeable staff. My usual first stop for automotive needs.

  David Bethancourt
2 months ago
Great service

  G Code
3 years ago
Dave was great good customer service very polite and took care of everything

  monique jackson
2 years ago
Terrible bought wrong spark plugs for my car that were the 2nd to highest price no biggie anyways go back to exchange with receipt to only switch out to be told they can't exchange

  Schley Hunter
4 years ago
They wont take back my spark plugs back that I order off line that wasn't even open from the shipping package. I had to call customer service in order for them to take them back.

  Mithout Gomez
6 years ago
One of the best auto parts stores in the area, where most parts for foreign cars are sold... staff is always friendly.

  Tito Crews
2 years ago
The parts pick up process is highly mismanaged.No sense of of responsibility or accountability.This situation needs to be tended to by someone in corporate.