Trumbull Mobil Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angel Almodovar
5 days ago
You know what I don t understand is how you fire me after I come to you over and over telling you Johnny is either high or drunk on the job. I tell you he s risking your business and does not care. I tell you what s going on and Mike supervisor. But you decide to let me go and keep someone who is always drugged up on the job, backing a vehicle into the wall of the company, backing a vehicle down the hill too. He sets a vehicle on fire and if it wasn t for me stopping the fire quickly, he would have ruined the customers vehicle further. All of the things he does, including buying drugs on the job, having guys coming to the job to sell him drugs and him stealing drinks without paying for it.

  Arthur Maggio
5 days ago
Very friendly, clean environment. Helpful staff and many options to choose when shopping. I recommend this place for all. Very clean bathroom is a plus

  Megan Murcko
8 months ago
Trumbull Mobil has always been my local gas station.. Everyone is friendly and gets to know you on a personal level.. Love the changes put in place.Employees are the best! I love my morning crew (Wendy & Paul)

  Wendy H Sweet n Grumpy ones mum
9 months ago
Had my oil changed. Mechanics are friendly and knowledgeable. No high pressure sales, but did let me know what my car need in future and gave me an estimate. Will definitely be back

  Alex L. Mermelstein
2 years ago
Took my old 60s Chevy in for an oil change since I don't have the correct equipment to do it myself (no garage either). Loved my experience. Ed was straight to the point about everything. Lucas, despite looking young, knew his way around a 53-year-old car. Price was very reasonable. They answered all my questions, and the atmosphere in the garage was very enjoyable. Even did a small check on my oil pan for free. Friendly and knowledgeable. Will definitely return in the spring.Services: General repairs & maintenance, Oil change

  leah ambrose
2 years ago
Excellent service! My husband and I have been going to Ed and his team for 10+ years for incidentals. Recently, we had a more major project done on one of our cars. Ed was great. He was always in communication with us and kept the price reasonable, as promised. Everyone in the shop is friendly and helpful. Definitely our go to shop.Services: Tires, Steering & suspension repair, Wheel alignment, BatteryServices: Tires, Steering & suspension repair, Wheel alignment, Battery

  Stephanie Siclari
2 years ago
I had a wonderful experience with the staff at Trumbull Mobil. I rolled in with a flat tire on my way to work and Ed took care of me right away! He got my spare out in, my tire called in to be replaced and even gave me a lift back to work! They were prompt about repair and even gave my dog a treat while we waited. Amazing group of men, excellent service and overall pleasant experience! Thank God they were there :)

  Vincent Fuimara
5 months ago
Had a blown tire and pulled in. Steve came right out and took care of it without hesitation. Never used this place before but will start now.

  Zebin Wang
a year ago
Helped me with my car with abnormal tire pressure on late night drive at around 8:30 PM in the way from Mass to NJ. Superb service attitude for the simple work and way better than the service centers on CT-15 by all means.

  Rudy Granata
4 years ago
Ed, the service manager and his team are always willing to help with any issues I have. Ed is honest and accurate with all of the diagnostics. I have been using Trumbull Mobil for over 10 years and would never change. I honestly feel safe for myself and my family, driving any car that has beenserviced by Trumbull Mobil. Highly recommend them to everyone.

  Rob Dabb
2 years ago
I don't normally leave bad reviews but I feel compelled to share my experience and urge others to be diligent about what services you have performed here. I had a set of tires installed 10k miles ago, and alignment, and a oil change. 5k miles later during my oil change and tire rotation that my front tires needed to be replaced soon (3/32") and that I must have received 2 "bad tires" and insisted nothing was wrong with the front as it checked out during their inspection. They rotated the tires front to back as I had a trip I was leaving for that day. 5k later the fronts are now bad and need to be replaced and the car was making a clunking noise over bumps. They agreed something was wrong with the front of the car and I needed two new struts (60k total is on this car). I took it to another place in town where they replaced 2 sway bar links, aligned it (again), and installed a new set of tires. Trumbull Mobile refuses to take any responsibility for misalignment of the car originally or tires that lasted me 10k miles. Everything is hand written on their books which always creates confusion of why you are bringing the car in, in the first plac and Ed doesn't remember conversations you had with him an hour prior.

  Dennis Riccardi
4 years ago
I've been in Trumbull over 20 years. I have been using Trumbull Mobil almost since day one. I have never in all these years had a bad experience there. The service is great, they are very honest and always had my vehicles back in a timely manor with the work done right the first time. I trust them implicitly, never have they added work that didn't need to be done. All the workers are courteous and engaging resulting in a good experience. Steve has done a top notch job, and I would recommend them to everyone.

  William Rivera
3 years ago
I have been using Trumbull Mobil Service Center for the past 24 months or so and have been extremely pleased with their level of service, responsiveness and pricing. Our family has a Nissan, Ford and Cadillac, all of which are 7+ years old and been services by Ed and his team. They are an honest shop. In fact, I recently brought in my Maxima due to a vibration on the front passenger wheel when applying the breaks slightly. Upon inspection, they said it required a new motor mount which is costly due to the hours required for the repair. I OK'd the job and they ordered the parts. When they started the repair and accessed the mount, they realized it was missing a bolt but the mount itself was in full working order. They went ahead and replace the bolt and were 100% transparent with me.Needless to say, Ed and his team will continue to have my business and I will continue to recommend them.

  barry libowitz
4 years ago
I went there last week. Was referred by a friend that they have great pricing on tires. I usually go to either town fair or order online from tire rack and not only did they match the pricing but also mounted and balanced them also. Double score!!! Great turnaround and no damage to my custom rims either. Very friendly and courteous and even had fresh coffee and pastries while i waited!!! Highly recommend them

  Marty Isaac
9 years ago
I have lived in Trumbull for years and have purchased gas from this Mobil for years. I was always hesitant to bring my car in for service to any gas station -- just never did that. One day, I had a flat and had to bring it to the closest station. Instead of selling me new tires, they fixed the flat (for just a few dollars). That got my attention. Next time I needed work, I brought my car in. I have always been satisfied. Recently however, they went above and beyond and saved me $3,000!! My 170k pilot had every engine light on and for something big and serious like this, thought I had to go to the dealer. The dealership evaluated the whole thing and said I needed a new engine. I figured before I did that, I should have the local guys take a look too. They took the car and looked at it in detail. Instead of charging me $150 for a diagnosis (as did the dealership), they did that for free. I decided to buy their recommendation ($480) and my car is operating like new! No new engine -- just a fixed car. These guys are fair and honest and smart!! It's pretty rare that I write a review -- but these guys deserve it. Thank you!!

  Matthew Martin
3 years ago
My wife and I are currently driving back from our new England honeymoon. We heard a rattling under our truck while driving through Trumbull, CT. We pulled off 15 - thankfully this gas station and service center was only a mile away.We got there and saw the cover of my catalytic converter dangling. I consulted the service center and Ed offered to pull it off quickly for $20. Even offered us a coffee!Five minutes later, Ed's coworker Chance walks out the bay to where we parked and found the cover had fallen off on its own. Ed charged me nothing. He wouldn't take my cash!I'm so thankful the issue was not bigger, but if it was I'm sure Ed would have helped us much the same with a smile.We're back on the road now, off to Jersey. Thanks, Ed and Chance!!

  JoAnne Schuerlein
4 years ago
I brought my Mazda to Trumbull Mobil to be evaluated when its check engine light came on. Ed, the service manager, quickly let me know the on board diagnostic codes that my car was displaying and gave me possible reasons why my car was displaying those malfunction codes. I left my car with Ed & his team (Mike, Dan & Evan) to be further evaluated. Ed contacted me the same day with definitive reasons as to why my check engine light had come on, an estimation of the repairs that had to be made and the timeline in which those repairs could be done. I was pleasantly surprised when Ed called me to let me know that my car was fixed and ready to be picked up, as it was earlier than he had told me!

  Richard La Velle
8 months ago
The service department was very good especially the manager Mike very knowledgeable and courteous very well run. The convenience store is also well run the manager Wendy is very good all the employees are very courteous and pleasant.

  Greg Shawinsky
5 years ago
Trumbull Mobil is a solid auto repair shop. You can drop your car off or pick it up anytime between 6am-10pm, which makes it convenient no matter what your schedule is.Mike is a really competent and knowledgeable mechanic and Ed does a great job of carefully and clearly explaining what procedures he recommends or has done on your vehicle. Everyone here is approachable and reasonable.

  glimmertwins69
4 years ago
For 46 years Trumbull Mobil has been unequaled as far as reliability, competence, competitive pricing and under the guidance of their owner Steve Pastir, their employees are courteous, knowledgeable and just plain friendly!! In addition, they have the best deals on tires, brake service and everything for your gas, grocery and automobile needs!!

  Patrick Garber
4 years ago
My wife had her car towed to the station after the steering wheel started to shake violentlyl while driving on a rainy Sunday. Ed called me Monday morning and said multiple lug nuts were loose and one of the stems was broken off. He had it fixed for her the next day for a very reasonable price. Ed and the guys at service station have always great work. Thanks Ed

  Christina Hansen
4 years ago
Customer service is everything! You will find it here! I was running by this service center (literally running, I did not have my car) and stopped in because I badly needed water - yet I had no money. The manager, Ed, was super nice and offered me as many cups of ice water as I needed. I was so thankful and promised a shout out - so here it is! Will visit this station many more times in the future, with money in hand!

  Bob Zaleski
5 years ago
Ed and his team are honest, trustworthy, accommodating and efficient. It's rare to see a good, community business...however these guys are a true 5 star example. Do not hesitate to call on them for any of your car servicing needs!

  Jim Kammerman
4 years ago
Had it towed to Mobil, they kept for over a week before even looking at it. Once they did they sent it out to another repair place without me knowing and then called me to let me know they had already sent it to the other place. Other place has had it for 3 days now and won't get it back to me for over a week. Manager said he wanted to take it home once fixed to drive it for a day, really? WTF?!!! Stay away from Trumbull Mobile...final outcome of this nightmare still pending.

  Niki Beddoe
9 years ago
Always such a pleasant experience bringing our cars there - excellent, fast service and the price is always right. Never any surprises - we've been customers for over 15 years now and we haven't been disappointed once. Highly recommend them!

  David Gianetti
3 years ago
A Trumbull landmark. This service station has been around since I can remember. They still offer free air! Lots of things for sale inside for such a small place... Milk, eggs, bread... All the basics for you if you're on the way home and just want to make a quick stop.

  Zachary Hammond
3 years ago
STAY AWAY! I am an essential worker and came in today just to get some breakfast. I am aware of all the new CDC and CT specific rules for social distancing and made sure to keep my proper distance from the other customer in the store. Once I started shopping the older lady at the register began to harass me about not having a mask and mumbled under her breath the whole time I was checking out. I know the law and don't need a lecture.

  Michael de Regt
4 years ago
Fantastic service. I was in and out, quick and easy. I 100% recommend Trumbull Mobil Service Center to anybody looking for any type of automotive service.

  Mydeen Yussouf
6 years ago
No waiting room for service :( I waited longer for billing than for the actual job to be done. While the job was done I did not hear anything, but at billing time I was told there was a leak in one of the tires a plug was put in for free. Really?

  athanasios hasiotis
2 years ago
I only went there for gas, but know i will be going there for my car repairs , was my first time there and i will be going back not sure who the mechanic was for the job but awesome work , thank you to Ed and Chance and the mechanic for helping me Great guys and great price.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment