M&M Automotive

4.8 (274)

  1260 Hopmeadow St, Simsbury, CT 06070
  (860) 658-2233
  mmautosimsbury.com
  Claimed

Auto repair shop Used car dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aleksander Meterko
3 weeks ago
The Honda dealership I used for car servicing was performing poorly lately, so I needed to find another place for maintenance. M&M Automotive boasted a lot of good reviews here, and it was an easy pick. I visited them 2 times so far, and my experience was excellent. After wheel alignment the car started to drive noticeably smoother, which was not observed after any alignment in the dealership. After another visit for regular maintenance I heard this phase for the fist time in my life: "Your total is less than initial estimate", which was a nice surprise. At no point they offered services as an upsell, but contrary, provided me with complimentary visual inspections.The only downside I can think of is that for most services you will have to drop a car for the majority of the day, but they offer complimentary rides home, which offset this.The owner - Bill - can be seen onsite and he is very friendly. A shout out to Max at the reception as well, I always felt welcome at this place.I definitely recommend M&M for car servicing.

  Adele Buyak
a week ago
My first time using M&M. They were professional, courteous, and performed a thorough inspection of my car. Will not hesitate to return in the future.

  cr th
2 weeks ago
I WILL NEVER USE THIS REPAIR SHOP AGAIN!I made an appointment to have my brake pads replaced. After waiting for approximately 2.5 - 3 hours, I was told that I would need rear pads and rotors. I was then told this would cost close to $700. I declined the service. I then took my vehicle to a different shop and got the pads and rotors replaced with quality pads/rotors for $440. M&M charged me over $90 just to tell me I needed new pads and rotors (which I already knew...and they never mentioned their "fee to look"). They said they would not charge me the "$90 Inspection fee" if I got the work done then and there. I am so glad I refused their service and took my vehicle to a reputable local repair shop. Even with paying M&M their "$90 inspection fee", I saved approximately $170 by taking my vehicle to a different shop. CAVEAT EMPTOR

  Darin Albert Schlosser
a month ago
Hourly went up. But the quality of service is still really good . Only that troubled me is that I ask the service manager if the wire Harness for my driver s right side light bulb was warranted and he looked at me if was stupid and said no. I did not expect this . I really like the owner and what he does for community but just wanted him know about this. And how I felt shamed by the maintenance manager s remark. Especially when I m loyal customer.

  Jon Blume
a week ago
Great staff. Timely. Only one issue, the battery was replaced, but the corrosion on the cross bar was not cleaned.

  Ineke Murphy
2 months ago
M & M is great! From booking the appointment to picking up my car, the guys there are professional, knowledgeable, thorough and courteous.

  Bill Parenti
5 months ago
Been going here for over 10 years. Very accommodating and very professional. Ed is awesome. The owner is fantastic. They ve become good acquaintances over the years. Very trustworthy.Services: Auto body & trim repair, Electrical repair, Exhaust, Tires, Auto battery replacement, Auto power window repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Wheel alignment, Air conditioning, Auto maintenance, Oil changeServices: Auto body & trim repair, Electrical repair, Exhaust, Tires, Auto battery replacement, Auto power window repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Wheel alignment, Air conditioning, Auto maintenance, Oil change

  Sandra Barlok
3 months ago
M & M was a wonderful place to do business with. Their staff were very knowledgeable, experienced and personable. I had no problem getting an appointment and a loaner car. To my delight the job was well done and very swiftly! Why, I was back there in no time at all picking up my Soul with all my windows working once again! I m a happy customer! Thanks M & M!Services: Electrical repair, Auto power window repair

  nancy canfield
6 months ago
Got a flat on the way home from picking kids up from school. Pulled into M&m and asked if they could help, and they got on it immediately! They found the cause of the flat and offered to repair it for me. I was in and out in less than a half an hour! Great service!Service: TiresService: Tires

  Jessica Mauhar
8 months ago
I had been having an issue with my car hesitating and losing power. M&M was recommended in a community group so we stopped by to make an appointment. Took the vehicle in at 8am, by 930am I had a diagnosis of what the issue was, signed the authorization and was driving by 2pm. I found them to very reasonably priced. I know I saved money by going to them instead of the dealership. I will definitely recommend them to my family when they need their vehicles serviced.

  Brian Magna
2 months ago
We started using M & M recently and have found them to be extremely honest, knowledgeable and appreciative of our business.

  Patricia Looney
3 months ago
Everyone was so professional and friendly. Explained everything to me step by step. My car runs great!! Thank you to all the technicians!

  Joe Skwara
8 months ago
First time I used them. The service advisors were true gentlemen and the work done by the mechanics was great. I ll be using them again for certain but my concern is they are doing such a great job that they ll be really busy as word of good service travels fastService: TiresService: Tires

  Robert Wojciak
8 months ago
I ve been bringing my vehicles to M&M Automotive for several years now for troubleshooting and repair work. They have always provided excellent service and met their estimated repair times and prices. I appreciate their reliability and recommend their shop to anyone in need of car repair work.Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Auto brake repair, Vehicle Inspection, Brakes, Auto brake replacement, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Auto brake repair, Vehicle Inspection, Brakes, Auto brake replacement, Oil change

  Jim Richi
a year ago
Great experience from start to finish. Ed was very helpful when I called in to schedule and confirm my appointment. Friendly and efficient. Ryan explained what was going on with the vehicle, and gave me several options to choose from and provided valuable insights. Great quality of service, will definitely be back.Services: General repairs & maintenance, Auto engine diagnostic, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Oil change

  Steve Alexander
6 months ago
Quick to schedule an appointment with their online system. Provided quote online quickly with recommended additions and recommendations for future services like scheduled maintenance items based on age or mileage. Paid online after receiving notice that the work was complete (via text), so it was very convenient to go in and pick up my key and leave. Friendly at the front desk too! Pleasure doing business with M&M - it is my third time but certainly not my last time having them service our vehicles.Services: General repairs & maintenance, Tire rotations, Brakes, Oil change

  Tom Farruggia
8 months ago
We were visiting from out of town and needed emergency break service done before heading back home for a very important doctor appointment. Bill somehow got us in within 1 hour of our call and had the repairs done by the end of the day! That is AMAZING service! Thank you Bill and the M&M team!!!Service: BrakesService: Brakes

  Jeremy Brisebois
a year ago
Great service, and fast! They quickly found the issue with my car and had a detailed report on other things they found. Their online invoices made it easy to approve or deny suggested services. Everything was very clear. Will definitely be using them in the future

  Samantha Barnard
6 months ago
I have been looking for a reliable auto shop for years! The mechanics and staff at M &M are always kind to me and I trust them to take care of my car 100%!Services: Tires, General repairs & maintenance, Vehicle Inspection, Battery, Oil changeServices: Tires, General repairs & maintenance, Vehicle Inspection, Battery, Oil change

  James Scroggins
10 months ago
M&M has always been a first class auto service office since I first started using them. The staff are professional and helpful. They communicate well concerning what is happening with your car during services. They have always followed up after any visit. And, they are accommodating to your needs with regard to scheduling.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Steve Cerchia
4 weeks ago
While I still consider myself a relatively new customer the support I have gotten once again has confirmed for me this is my auto repair shop.My truck needed a Bolt loosened so an alignment could be done. FIXED.At the same time my jeep was having trouble with the ignition. So as I scheduled service they suggested I get a new key made. The key is 20 years old. We'll golly gee FIXED with the new key. This is the type of support that makes loyal customers.Service: General repairs & maintenance

  Anita Levy
2 months ago
RECENTLY MY WINDSHIELD WIPER BLADE BROKE OFF DURING A STORM. I WENT TO M&M and the technician immediately took my car and replaced both my windshield wipers. It is so nice to have a reliable auto repair shop in the neighborhood. We can always count on M&M!Services: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Brakes, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Brakes, Auto maintenance, Oil change

  Anna pussycat
4 months ago
M and M is a fantastic business! Got an appointment quickly, they had no issue with bringing me home and keeping me updated on the repair situation! Repairs were done in a timely fashion and done well. I highly recommend them!Service: Steering & suspension repairService: Steering & suspension repair

  Erin VanWie
8 months ago
They were able to fit me in quickly! Very transparent and fair pricing. I will definitely be back for all my car repair and maintenance needs!Services: Tires, General repairs & maintenance, Vehicle InspectionServices: Tires, General repairs & maintenance, Vehicle Inspection

  Madelyn Valbuena
3 months ago
Truthful about the work that needed to be done, very fair rates, ride services, and repairs done in less time than estimated.

  Ron Grondin
9 months ago
They did work on my truck, while it was fixed properly, they charge very high prices for parts. They go by what the computer says for time to fix instead of actual time it took. Each time i questuoned the prices and time, my bills dropped significantly. I have since changed to a much more honest shop i trust.Service: Auto maintenanceService: Auto maintenance

  Jason Ross
10 months ago
Great fast quality service! Friendly knowledgeable staff! Went the extra mile and discovered a part they were replacing was under warranty and saved me $700. Extremely grateful for having this team work on my my family s vehicles. Highly recommendServices: Tires, Electrical, Wheel alignment, Auto maintenance, Oil changeServices: Tires, Electrical, Wheel alignment, Auto maintenance, Oil change

  Lisa Cooperman
3 weeks ago
M&M auto is professional and reliable. We have used them for years.

  Milissa Weinberg
a year ago
No matter what I bring my vehicles in for, the knowledgeable techs at M&M have never let me down. They always take care of what is needed at that moment, as well as inspect the whole vehicle to let me know if anything else is due or may come up in the near future. They never put pressure on you to fix additional issues, they just give you all the factual information for you to make decisions on your timeline. Knowledgeable, personable and trustworthy staff keeps me coming back and being satisfied every time.Services: Tires, General repairs & maintenance, Tire rotations, Brakes, Oil change

  anne metzger
a year ago
Car engine was hesitating anytime accelerating into higher gear every time for over a week, and my torque converter was causing problems The part was ordered replaced and service completed within exactly the time quoted and the $ was precisely the figure they had written. Love M&M for service on all our vehicles and the work is always done perfectly, in a timely manner and cost is always minimal.When I have needed a used part M&M has always found what I needed. I had need of a new driver seat and they recovered my existing one and it was so much less than a new seat.AAA+++ work -been using for over 25 yearsService: Engine repair

  Opening Hours

Monday 8 AM-4:30 PM
Tuesday 8 AM-4:30 PM
Wednesday 8 AM-4:30 PM
Thursday 8 AM-4:30 PM
Friday 8 AM-4:30 PM
Saturday Closed
Sunday Closed

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