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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Billy Austin
9 months ago
My sons and I have been loyal customers of Tire Rack for years, and it has always been a hassle-free and excellent experience buying new tires from them. The staff is not only knowledgeable but also very accommodating. Their recommended installers are top-notch, and their Road Hazard Warranty is commendable. Recently, I used their Tire Wizzard, which made the process easier. I only wish I had more vehicles to purchase items for.I appreciate your excellent service and for being the best in the business. Thank you!
Jackie Duarte
10 months ago
Are you kidding me? This was easily the best experience I have had on purchasing new wheels. These guys are not only knowledgeable but they are so kind. I accidentally ordered twice the amount of sensors than I needed and they called me to tell me my mistake as soon as my order was confirmed. They fixed it right away. Then I needed to ask a couple of questions and one of their live agents in the chat helped me right away and made it so simple. I will only be purchasing from here for anything I need for my cars. Thank you.
Albany Rentals
2 years ago
Tire rack didn t have my needed tire size so they recommended a larger size which of course I purchased. However, once the tires were mounted, they rub my wheel well. Tire Rack refuses to correct their mistake and, further, their CSR Lynne will not respond to my email inquiries. It has been a few weeks and still no resolution. I am a 10-year customer. Disgraceful service! Shame on you Tire Rack.
Anthony Maietta
3 years ago
I was a lifetime purchaser of tire rack when it came to tires for my cars over the years, that ended with my last order. I returned a set of rims and waited for my refund only to still be waiting almost two months for partial return. they are withholding a return on two rims which USPS damaged themselves. Basically they wont pay me until they receive payment from the currier. That is unacceptable and really bad business. I had nothing to do with the currier damaging the rims and yet I don't receive my refund. It seems tire rack likes to play magic accounting on their books. They wont shell out $ for the return until they get it from the currier. Total BS, I will never purchase another tire, rim or lug nut from them ever. you lost a good customer. ciao! a quarter of a star maybe, but it wont let me.
Torrey Christie
4 months ago
Great deals on tires and very helpful and attentive staff
John Hughes
5 years ago
Tire Rack shipped my new wheels to a "certified installer ", who then refused to mount them. I was told to just come pick them up, they won't touch them. I called customer service who had no clue, and I was left twisting in the wind.
Rodd Slip
5 years ago
I just Received two sets of Brake pads from Tire Rack. 1 Akebono set & 1 PosiQuiet set. When i opened the PosiQuiet set I discovered that Two of the pads were Broken ! Everyone knows how important Brakes are to a Vehicle s Funtions... Why is Tire Tack sending out Broken Brake Pads?????!!!! This is Unexceptable Service!
Dirock
2 years ago
the quality is bad but the customer service it is even worstthe wheels bend up so easy and crack like glassthe bad part is when I call them Theo Puetz "sales specialist"never help me with any solutionI'm very disappointed the way the step out, customer service too bad, badnot recommended
Michael Brangi
a year ago
Great Service, Great communication, now they contact you VIA text. Very cool!!!
Flamur Kastrati
3 years ago
TireRack.ComFast delivery. Good prices. Will be a return customer.
Tyrone Jordan
5 years ago
One of the best place to buy tires and wheels.