NAPA Auto Parts - KWW Co Inc
4.4 (42)
                        
                        
                           
                        334 Marlborough St, Portland, CT 06480
                        
                        
                        
                        
                          
                           
                          (860) 342-0895
                        
                        
                        
                        
                        
                        
                        
                          
                             
                            napaonline.com
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        Derek Wormsbecher
                      
                      
                        
                        
  
  
                        4 months ago
                      
                      
                      Best NAPA auto parts in CT. Employees are always helpful...
                    
                      
                         
                        Nathan Steele
                      
                      
                        
                        
  
  
                        2 months ago
                      
                      
                      Rude employees, I will take my business elsewhere.
                    
                      
                         
                        James Ouellette
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Wow! Huge thanks to John (and Karl) at NAPA in Portland.  Our boat s alternator pulley got loose and buggered itself.  We were stopped dead in the middle of the CT River!  We came ashore to NAPA and John was able to come up with a creative pulley fix to get us moving again!  Huge thank you for the amazing service !
                    
                      
                         
                        mful
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Karl with a K is awesome!! Wonderful customer service he goes above and beyond to help. And even educated me on all the parts I needed for my car. I will come back again!
                    
                      
                         
                        Beverly Acelin
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      My daughter ordered a c clamp online.   When I got to the store, they said they had not received the order.  One of the guys behind the counter helped us. He sold us a 4 inch c clamp.  When asked what the difference in cost was for the different sizes was, he never answered.   I did not look at my email to confirm the order and when I did, I realized I paid $10 more than the order.   When I called to inquire about this, the guy said the order was for a 2 inch opening in the c clamp.  When I asked what the size was for the actual c clamp, he said I could use it as an earring and hung up.  I will never do business with this store again and told my daughter the same.  There is no place in this world for that kind of arrogance or unprofessionalism.   Highly disappointed in that store.
                    
                      
                         
                        David Hanrahan
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      NAPA in Portland is the best place for auto parts in the area! They deliver and really take care of me and my business!!!A+
                    
                      
                         
                        Greg Powers
                      
                      
                        
                        
  
  
                        9 months ago
                      
                      
                      Karl is amazing. Great place for your car needs.
                    
                      
                         
                        Jason Forrest
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Karl is a fantastic guy who really goes out of his way to get you the parts you need. Can't say enough about him. Very knowledgeable and willing to help.
                    
                      
                         
                        Luis Pollock
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Awesome service old school, but they guy went above and beyond to find my part.
                    
                      
                         
                        Robert LaPierre
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Go get ur parts here, folks!! Karl will dazzle you with service and sculpture of car parts! Artsie-fartsie!
                    
                      
                         
                        Matthew Dawson
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Knowledgeable and friendly service.  Removed and installed windshield wipers for me!
                    
                      
                         
                        Christopher Goodale
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Small town auto parts store that will go out of their way to get you the right parts ! Buy local and support local business...
                    
                      
                         
                        Tom D
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Smal,but had what I wanted.  In and out quickly
                    
                      
                         
                        Abdel Espinal
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      Good people,they get you the parts no matter what.
                    
                      
                         
                        Delores Morgano
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Gary and Karl are very knowledgeable, helpful, good looking and kool.
                    
                      
                         
                        Frederick Ferguson
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Only place to buy auto parts. Top notch!
                    
                      
                         
                        Paul Norton
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      Friendly staff. Willing to help any way they can.
                    
                      
                         
                        Kevin Anderson
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      They found the part I needed fairly quickly, I was in and out in no time
                    
                      
                         
                        paul huot
                      
                      
                        
                        
  
  
                        11 months ago
                      
                      
                      Great people and service
                    
                      
                         
                        Verm
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Do not wear masks, sexist and rude.
                    
                      
                         
                        Jeffrey Nolan
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Great people to get part's from
                    
                      
                         
                        Jose Gonzalez
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Karl with a K is awesome!
                    
                      
                         
                        faranger Xbox
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      They are always willing to help.
                    
                      
                         
                        Mitch Dingle
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Great help.
                    
                      
                         
                        Landon2211
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Nice staff