Hometown Garage - Guilmette Automotive LLC
5 (155)
116 Marlborough St, Portland, CT 06480
(860) 342-5777
hometowngarageportland.com
Claimed
From the business
- Identifies as women-owned
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mitch Foreman
a week ago
Hometown Garage always has my back. I appreciate the straightforward explanations of the issues and options for solutions. Their work is timely, efficient and greatly appreciated.
Rachael Farina
6 months ago
I was looking for a mechanic in the area and I m so glad I found hometown garage. Jessica was friendly on the phone and got me in the very same week. Once I arrived, they offered me a ride home and even offered for me to be picked back up to get my car when it was ready.I really appreciated the system they had in place for fixing vehicles. They send you an estimate via text which allows you to approve or deny the services they re recommending and they even upload photos of your vehicle so you know exactly what you re looking at. I ve never had a mechanics utilize a systemLike this and I thought it was perfect! I definitely will be back again.
joe kopitar
5 months ago
Very professional, quick service and very reasonably priced. Great job of explaining the issue and what was necessary to repair it.Very satisfied with my complete experience as has been with all my past experiences. Thank you for a job well done .Service: Auto exhaust system repairService: Auto exhaust system repair
Kevin Wilhelm
4 months ago
Went in for a simple oil change which was done quickly. But the courtesy check discovered some problems that could have meant real trouble. The staff are friendly and honest.
Larry Onofrio
2 weeks ago
I was able to get an appointment quickly, and my car was ready ahead of schedule. Hometown Garage truly stands behind their work!
Drew Moore
2 months ago
Great service! Was super quick and easy. Staff is also very friendly. Would recommend
Dan Roy
10 months ago
First, I rarely leave reviews .but with Hometown, I will make an exception.I use Hometown Garage for all of my car repair needs. Recently I brought in my F150 for leaking coolant. I also bring my Toyota Sienna in for past repairs. As always, they found a way to make sure my truck was looked at as soon as they could with great communication using their text alerts as to where in the process they were. They send pictures and a detailed report on what they find wrong. Simple to agree to their fair pricing on the repair, and again great communication when I could pick it up!They have always taken great care of me and my vehicles to keep them running on the road for all of our family needs. I can t thank them enough and we as a community are lucky to have a honest, fair and terrific repair shop here in Portland. I d highly recommend them for almost any of your repair needs.
Kirsten Noga
3 months ago
Hometown Garage is the best! We service all our vehicles here. Wouldn t go anywhere else.
Tiffany Mollica
7 months ago
I chose this place because all reviews were 5 stars. I had some issues with my car and needed it to be towed there. They were ok with that. In the end, all was ok and my car was good to drive back home. Price was fair. The staff were nice guys and if I ever need something repaired again I would definitely bring my car back to them. Thank you for your services, guys!
Michael Pelton
5 months ago
I've had a great experience every time I brought my cars here whether it was for something small or major. I trust them, their pricing is fair and they do great work. Couldn't recommend more. This time they inspected my daughter's new used car for safety - trust them completely!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
MIKE BELISLE
3 months ago
Friendly, great service, fair pricing and they were accommodating to a last minute schedule change.
Lin Ziegler
a year ago
We noticed that my brakes were getting soft so I called Hometown Garage on Monday afternoon and they were able to get me an appointment for Tuesday AM for the brake work needed. I spoke with Jessica who shared my concern and was very pleasant and accommodating. Jon and Megan (owners/ operators) run a very professional business. Jon is very hands on so often you ll find him working on vehicles himself and not just in the office. They both grew up in Portland so they have known many of their customers for a number of years. As small business owners they are passionate and truly care about the work that they perform and the trust that their customers put in them. I ve always been treated very well at Hometown and I know that they have their customer s safety and best interest in mind. Portland is very fortunate and should be proud to have Hometown Garage among their list of exceptional small businesses. I highly recommend them for your auto repairs. Thank you Hometown Garage !!Service: Auto brake replacement
Karen Coyle
2 months ago
Everything was done well and quickly. No surprises on work done or proposed. Thank you so much!
Courtney Johnston
6 months ago
They were so accommodating and helpful! They got me in right away to patch up my tire and so nice! 100% recommend!!!Service: TiresService: Tires
W Paul
9 months ago
Absolutely fantastic people and I didn't even get to meet them. I was having trouble with my transmission and had some hard times at other shops. Home town Garage was able to find and fix the problem at a fair price and all over the phone, due to my working third shift, they were extremely helpful and safed my car! Thank you
Deb Ducki
5 months ago
Fantastic service and very friendly. Definitely will bring my vehicles thereServices: Tire rotations, Oil changeServices: Tire rotations, Oil change
debraclipper carle
8 months ago
They re always on top of my car needs. I like how they take pics of the issue and tell me what needs to be done soon. My car is 10 years old and I need to keep it in optimal running order!Services: Brake service & repair, Oil changeServices: Brake service & repair, Oil change
Maria Buatti
a year ago
After hitting a tire on the highway I somehow got my car to Home Town Garage with the undercarriage shield dragging and scraping. They calmly evaluated the problems and did the necessary repairs. The bill was very reasonable - they put things back together, instead of trying to sell me replacements.John and Al are nice, kind, and truly professional in all ways.I ll definitely be going back for regular maintenance and repairs.
Pam Dubois
7 months ago
Everything went fine so far so good with Hometown garage but there's a problem I'll let you know because I never know how to use this phone correctly and I don't feel like fill out these surveys all the time because I didn't have a trip I didn't have any of the repairs that you give a question for she's a little
Heather
2 years ago
Hometown went out of their way to help me get my car fixed by dropping me off at home, fixing my car, and picking me up all quickly so I could be in time to pick my son up. The guys are so friendly. I would definitely recommend them to anyone who needs work done right, appreciates friendly and helpful service and for a fair price! A+Services: General repairs & maintenance, Auto engine diagnostic, Oil change
Matthew Gasior
2 years ago
John, Ed and everyone at Hometown Garage have always been fantastic! I have been going there for years now with many different vehicles for all kinds of repairs and the experience has always been great. Unbelievably personal service always making me feel like a friend. I trust Hometown over anyone else for any repair. They always go out of their way to fit me in and answer all of my questions about a repair. I could go on and on. Don t hesitate to try this shop!Services: Tires, Wheel alignment
Gregory Mattesen
2 years ago
The entire experience was great at Hometown Garage. It was nice dealing with the actual owner of the business--I knew he would want to make sure I was happy. They did a very thorough assessment of the car and gave me some recommendations of work that should be done, but there was no pressure to "sell" me the work. I ended up having front brakes done on their recommendation and the work looks and feels tremendous. I definitely recommend the friendly, competent folks at Hometown.Services: Brakes, Oil change
Nate Sabat
8 months ago
John and the gang are an amazing team of mechanics who complete amazing work in a timely fashion for a reasonable price. 10/10, would recommend!
Ed Gould
2 weeks ago
Easy to schedule an appointment. Always quality work. Friendly people to deal with. No B S about what they have to do.Service: Oil changeService: Oil change
Mark D'Angelo
2 years ago
I've been a customer for almost 20 years. The team at Hometown Garage has always provided me and my family with quality workmanship, an honest price and no surprises. They tell me what's needed, how soon it's needed and don't push additional unnecessary work. Very happy to recommend them to others.Services: Auto engine tuning, Engine repair, A/C installation & repair, Oil changeServices: Auto engine tuning, Engine repair, A/C installation & repair, Oil change
James Royster
a year ago
John and his crew quickly found the problem with the brakes on my vintage British car, which meant that they had to rely on old school diagnostic tools-their brains and experience- instread of computers!They also fixed the ancient AC system. Work fairly charged. They inspire trust and confidence. Highly recommended.
Melissa Valente
a year ago
Al and Jeff were the best! Honest. Reasonable pricing. Prompt, courteous and took time out to go into detail what was wrong with my car. I definately recommend. Thankyou both. Melissa
M.R. Katz
2 years ago
As a single woman, it is so important to me to find mechanics who are trustworthy, honest, respectful, and explain things without condescending. Ed and John at Hometown Garage do such a good job at taking care of my car and taking care of me as a customer. They have real integrity and I'm so happy I found them. Do NOT go to the "big guys" across the street -- they're NOT good mechanics and charge ridiculous prices. Go to Hometown Garage-- they are great mechanics, charge fare prices, and treat customers well.Service: Engine repair
Janet Freimuth
a month ago
Very diligent and quick. We go here all of the time.
My hubby s Photography Snieper
6 months ago
Such an awesome small town high quality service. Thank you for your professionalism and wonderful customer service Service: Electrical repairService: Electrical repair