National Seating & Mobility

4.7 (39)

  28 Mashamoquet Rd, Pomfret Center, CT 06259
  (860) 821-5100
  nsm-seating.com
  Claimed

Medical supply store Mobility equipment supplier Motor scooter dealer Wheelchair repair service Wheelchair store

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Judy Lucker
2 days ago
Hannah at the main office was a pleasure and helpful to work with via phone, as she promptly set an appointment for a technician to come to my home.Kyle, the technician, took care of the problem. I found him to be courteous, professional, and knowledgeable. He also gave me new helpful information should I have an issue with my stair- chair in the future.I d recommend National Seating & Mobility to anyone as I am very pleased with its service.

  Rob Cote
a month ago
Sales experience was low key, friendly, no pressure, very informative. Installed a Bruno Elan straight lift for my 91 yr Mom. I selected this solution over 2 other well known brands that visited. I did my research. I have confidence in the quality of this lift, and the support that comes from National Seating and Mobility, if/when needed. The install was done within days after purchase, and only took a couple of hours. Installer was very friendly and professional.

  richard williams
2 months ago
I cannot say enough positive about this company. They Answer their phones, their prices are reasonable they give excellent and prompt service and just Do everything right. I would highly recommend them and their products. They are expert installation. They understand the situation when people need mobility a.m. and they are superb to work with. I give 5 stars And would give more if they were available

  Gerard Robidoux
a month ago
The stairlift works great, except for a slight bump partway up and down due to the rail being in two sections. Rating would be 5 stars, except for the rail. We were told during the sales pitch that it would be one rail, and not two rails connected together. To make matters worse, the two rail sections are different colors, making it look like a patch up job. The two sections should at least come from the same batch of aluminum to be the same color.

  Terry Farrigan-Sinicropi
a month ago
Orville and team are excellent to work with. I found Doug & Matt in the sales department compassionate and thorough. The technicians were knowledgeable, patient and professional. Would highly recommend doing business with them based on my personal experience with members at that location.

  John Norris
4 weeks ago
My experience with National Seating & Mobility Company was very positive. The Bruno Elite Indoor Stairlift product and NMSC s business manager and representative were exceptional in terms of the value and benefits they delivered. On top of solving every need, it was a delight for us to work with such intelligent, thoughtful, and caring professionals.

  Mike DAmico
a month ago
Both Matt and Chuck were great. Chuck was wonderful on the installation. Neat clean respectful. Very thorough. Explained everything. Highly recommend this company

  cheryl Affinito
5 months ago
After calling three chairlift company's I decided to go with National Seating. The lift they offered was a good fit for me, and they're Rep was very knowledgeable. Mathew was very patient and answered every question I had. The tech that came out to install it did a great job as well, he made sure it was in perfect working order, and took the time to make sure I was able to operate it . I am very pleased that I made the decision to go with them.

  Ira Gregerman
4 months ago
We chose NSM from among three vendors, not for price alone, but because we have two friends who own the Bruno products NSM installs and supports, and the reviews on the stairlifts. The installation team was on time, neat, courteous, and pleasant to have in my home.

  Carleton Whitney
2 months ago
I had a wonderful experience buying the Molift .Doug Bergstrom did a great job demoing the Molift in my home & made me feel comfortable with the purchase. Many home care people that come to my house to care for my wife are also vary impressed with the Molift product. This was a game changer for me as the caregiver.Spud Whitney

  Betty Goddard
9 months ago
Great company. Salesman was very informative. No pushing, right to the point with a great price. The man who came to install was just as nice. Showed us just how everything worked. Because we need to remove a door jam at the top to give us more room he installed the lift and will come back at no charge to move the lift closer to the wall for us because we are tall and it will give us more room for our legs. Couldn't ask for nicer people to deal with. Yes I would recommend this company and their employees to friends and family.

  NANCY HEATH
6 months ago
If you are looking to purchase a stair lift look no further!!!! Company rep was punctual courteous and informative. Installer Orville installed 2 stairlifts in one day ..did a beautiful job and answered all my questions. I would give this company 20 stars if I could !!! Fabulous

  Stan Horzepa
4 months ago
Installer was courteous and clearly explained how to use equipment. The equipment meets our needs and we would recommend NSM to a friend or neighbor.

  Tamkanat Mohiuddin
2 months ago
Chuck was Very polite professional and respectful. Showed me how to operate the lift and answered all my questions and concerns. Very pleased with the service.

  Angelo Prestigiacomo
4 months ago
Skilled, professional installation. Chuck did an excellent job and explained all features and operation of the Bruno lift.

  L Bopp
a month ago
Ceiling mount install for hoyer. Techs were professional and did a great job.

  tom kealy
a year ago
From start with Kim, next with Doug to finish with Chris's team our experience with NS&M was top notch. Every NS&M person at every junction of the Bruno stairlift transaction was knowledgeably experienced and courteous. After installation, my home was immaculately clean. And we are more than satisfied with the durability and quality of the Bruno product. I'll recommend NS&M to others. Thanks to all, Tom & Gina Kealy

  Nick LaFountain
a year ago
We needed a stair lift for a straight set of stairs. The estimator worked with me over the phone / camera to give me a firm price. We accepted and they installed it two days later, after showing up on time and finishing on time. Their pricing was very fair too.

  Denise Gardner
2 months ago
Prompt & Professional Service; set up & explanation of equipment use...Thank You, Chuck!

  Peter Cawley
2 years ago
We have always been pleased with the high quality service and professionalism that we have received at National Seating & Mobility. We always receive a quick response and they are always willing to fulfill your needs in a timely manner.The team that installed our chairs were very polite, personable and caring to our needs! They work very hard,quickly and everything was clean before they left!We would highly recommend doing business with this Company!Regards,Peter & Carol Cawley

  joann garofalo
a year ago
Installers of the ramp were went to work very efficiently, finished the job quickly, very clean, made sure we inspected ramp and that we were satisfied. I would very much recommend NSM to perform any work.

  David Laiuppa
a year ago
After leaving messages for over seven months to arrange for a re-installation, a person finally set up a date. Took only a few days from that point.Great installation by a capable technician.

  Judy DeTuccio
a year ago
Impossible to reach them. Called 5 or 6 times. Left voice mails and constantly ALL OUR REPRESENTATIVES ARE BUSY..constantly holding ..No return calls. . Finally when I talked to a human a day later to set up a time for a stair removal for the following week and to book a new installation in my new home no date available..they don't have enough employees is the takeaway here. I went with another company..got removal date and new installation date right away..and was able to talk to a human within seconds,

  Donna
2 years ago
What a wonderful company! Everything from ordering to installation was fantastic. My mom is able to remain in her home and be independent.

  David Miller
7 months ago
Installation was fantastic. Love the Elan straight rail chairs.

  Lisa Orgettas
2 years ago
This was a wonderful experience. They were professional and helpful. My Mom LOVES her new found freedom. Should have done this years ago

  Betty Saltzman
a year ago
we had a great installation . We are so happy to have the stair lift . !

  Arthur Bone
2 months ago
Fast, clean, and efficient installation.

  M Yasmir Santiago
2 years ago
They always find a solution to our problems. Staff is awesome.

  Will Rosen
2 months ago
Professional installation

  Opening Hours

Monday 8 AM-4:30 PM
Tuesday 8 AM-4:30 PM
Wednesday 8 AM-4:30 PM
Thursday 8 AM-4:30 PM
Friday 8 AM-4:30 PM
Saturday Closed
Sunday Closed

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