New England Auto Sales

4.4 (99)

  342 East St, Plainville, CT 06062
  (860) 747-9600
  newenglandauto.net
  Claimed

Auto repair shop Used car dealer

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Turcotte
a month ago
Fantastic purchase experience. These guys know their porsche product well and performed all of the necessary services before I took possession. Service after the sale was exemplary. I'll be looking to buy mt next porsche from them soon!

  Chris Hinman
6 days ago
Brad did an exceptional job trying to diagnose my car. He had somebody else figure out another problem. He s a very talented Mechanic. Very trustworthy. I recommend these guys to anybody.

  Jeff Brand
a month ago
Could not be happier with the 2013 BMW 328xi I purchased recently. Not only is it a good looking and fun to drive ride, especially for an eleven year old car and the price, Josh and the team at New England Auto Sales were awesome to work with. No pressure, responsive, and honest!! Highly recommend!

  Frank Rizzo
3 months ago
There are not enough stars on here to express how good these guys are. My daughter bought a Jeep from them last March. After I had my mechanic give it a once over there were a few minor things they said needed attention. Without question, Brad and Josh did the repairs and she drove it off the lot. A few months later one of her headlights blew, she stopped in to have them fix it, fully expecting to pay for it, but Brad popped a bulb in and sent her on her way. Not to mention her 1st oil change was free from them.This morning, her check engine light came on and the car wouldn't accelerate properly. We we drove it right to NE Auto. They not only fixed it within a day, they split the cost after almost 11 months. If that is not excellent customer service I don't know what is.I highly recommend New England Auto sales not only to purchase a pre-owned car, but to have it serviced there also.Thank you Brad and Josh, you are true gentlemen with incredible integrity!!!!!!!

  Julio Leroux
11 months ago
This review is long over due. I bought a 1997 Porche Boxster and Brad was a pleasure to deal with throughout the entire process. When I went to look at the car I pointed out some areas of concerns with the car that were all addressed prior to picking it up. Brad also offered to replace the IMS bearing with the upgraded LN engineering, RMS and clutch at a reasonable additional cost. I also opted to get some other maintenance items taken care of and was only charged for the parts. Shortly after picking up the car and driving it, I noticed an oil leak and check engine light. Brad took care of both without hesitation, proof that they stand behind their warranty. Both Brad and Josh are great stand up guys and this is now the only place I go to get my Boxster serviced as their labor rates are reasonable and they stand behind their work. Thank you Brad and Josh for making my Porsche ownership dreams come true!

  Alex Jainchill
7 months ago
Just wanted to share what a great experience I had with Brad and Josh. Bought a 2015 BMW X1. They gave me good value for my trade. Worked with me on a price for the vehicle. They noticed a small problem with the Valve Cover Gasket before I picked up the car and replaced it entirely, proactively. They offered a 1500 mile 30 day warranty. And honored it. I took the car to a mechanic to make sure everything was good and they recommended a serpentine belt replacement and some work to the windshield cowl. It was within 30 days of the purchase, but I believe I had already put over 1500 miles on the car. Despite this, Josh and Brad were responsive and did the requested work quickly and for free. They even encouraged me to reach out again if I have any issues with the car. I feel like I got a great deal on a great car, and I would not hesitate to work with them again.

  Sarah Gillespie
5 months ago
Although listed as coming from Sarah this review was done by John. I have reached my golden years and over that time have bought and sold at least 40 cars. I can unequivocally say that my purchase of a Porsche Boxster from NE Auto was hands down the best auto buying experience ever by a large margin. Working with Brad and Josh and the crew at NE Auto was exceptional. I have purchased cars in MA, CT and RI from some of the well known dealers and never felt entirely satisfied that I was not getting played. It was a more than a pleasure to work with Brad and Josh as they were absolutely honest, transparent and really knew cars (especially Porsche). For me the drive to NE Auto takes two hours and was well worth it-I will have no hesitancy making that trip any time the Porsche needs attention. If you're looking for a car do yourself a favor and check their inventory and if something clicks call Brad or Josh. If you have had any experience buying cars you will be pleasantly surprised. Can't say enough good things.

  Stephen Kriksciun
3 weeks ago
They treat me very well! I purchased two cars from them both times. Great experience.

  Marius Wier
a year ago
Brad was great to work with. I spoke with him over the phone several times about the car before we agreed on the price and i made the 120mi trip to see it and leave a deposit.Brad knows Porsche and was a great resource in many questions i had. His knowledge also ensures that he is selling quality cars. The transactions were easy and he also offered to truck the car to my home if the weather was bad for a nominal fee. Great experience.

  Robert Moravsky
a month ago
Took my wife's BMW to be serviced here since BMW was booked up, and after getting her SUV back from New England Auto Sales of Plainville, from having them replace an oil housing gasket, wirhin about 2 weeks the engine suddenly stopped working while on the highway; the car made no noise, it just stopped and wouldn't turn over again. I had it towed straight to BMW where they told me the oil was totally burnt and full of metal chips. BMW also provided a video of their findings. Everyone I spoke with could not explain why the oil looked so used and full of tiny metal chips for oil that was supposed to have been just replaced. Hence, I do not trust this dealership to say the least.(They most likely didn't expect me to have it towed directly to BMW).

  Vincenzo D
2 years ago
If you are a Porsche enthusiast I highly recommend this place. Brad and Josh clearly have a passion for Porsches. I bought a 2001 Boxster S sight unseen. I was apprehensive as I have never bought a car without inspecting it. The car was as described. They also installed an exhaust I had shipped to them for no labor cost. I have, and will continue to refer all my Porsche buds (and try to convert my BMW/Benz friends). It s nice to see a dealership that has a connection to the cars and doesn t just view their customers as dollar signs. Thank you guys, you gained a loyal customer!

  Peter Labadia
a year ago
Just purchased a 2013 BMW 328i xDrive from NEAS. Their ad said it runs/drives perfect and they weren t kidding! Car was in great shape and they only had to do minor work on it. Brad and Josh are great guys and they run a very reputable business selling only the best used cars they can. I felt very comfortable with the whole process and would highly recommend them.

  Gregorio Goytia
4 weeks ago
I but a minivan in this dealer 8 years ago and never have problem whith the car. I recommended this dealer 100% the peaple is very nice and help you 100%

  oliver reilly
3 years ago
Purchased this in October. Josh was great to deal with both during the purchase and afterwards with paperwork. After I purchased the car and got home I had an issue with the convertible top and Brad was absolutely reasonable in assisting me with repairs. I would recommend this dealer to a friend.

  Dale Novak
a year ago
I purchased a 2005 corvette manual 6 speed late January 2023. I initially reached out to Brad to see if he would be interested in taking a 2021 Alfa Romeo as a trade in, but he was concerned about being able to resell the Alfa Romeo. So I decided to go and check out the Corvette anyway. Brad is probably one of the nicest people I've ever met. Kind, caring and engaging in conversation. Test drove the car and noticed a few minor issues and he assured me they would be fixed. Well, he did fix the issues before I picked the car up. After purchasing the car, I did notice an oil leak and had it looked at by my mechanic and was told it was the front main seal. I called Brad and he without hesitation told me to bring it to him for repairs at no cost to me. After he looked at the problem, he showed me that it wasn't the seal, but instead it was the oil pan gasket leaking. So, rather than replacing only the oil pan gasket, he went above and beyond by replacing not only the gasket, but also the front seal and new harmonic balancer because it was already taken apart and easy to get to the seal and balancer. No more oil leaks.! These guys are one of a kind! I am a diehard skeptic of used car dealerships, but these guys simply are the best.

  Alex Tremblay
3 years ago
Purchased a vehicle at New England Auto Sales about a month ago. Josh and Brad have been awesome - plain and simple. One thing that I have noticed that they have on one of their windows is a sign saying - Honesty and Integrity . It s the truth. Both Josh and Brad are knowledgable, fast to communicate, and put no pressure on me to purchase anything. When the time came that I decided to purchase a C4 Corvette from them, they truthfully answered all of my questions and were a huge help. Overall, I felt like they gave me a great deal, and I am extremely happy with my purchase.. I would without a doubt go back. New England Auto Sales comes highly, highly recommended!

  Chris Caccamo
2 years ago
Brad and his team are the best. They are knowledgeable, professional and courteous. I purchased two cars from New England Auto Sales in the past 18 months. The buying process was seamless, and their service department is excellent.

  Sajjad Chohan
2 years ago
I purchased Volvo from New England Auto. Josh is the sales person who helped me with the process.Vehicle is dependable and in good condition although there were some issues with Radiator which was replaced. I took care of suspensions & Wheel locks as it was auctioned vehicle. Overall vehicle is in good condition and Josh was very honest and straightforward with me. I am fully satisfied with his services and will definitely recommend others

  Johnny Rotten
a year ago
Purchased my car from josh, very nice and relaxed guy with a great sense of humor. Car needed a couple things that he replaced and more. If they have a car you are interested in, ask for josh.again great guy with a great sense of humor. Will absolutely get another car from them when or if the time comes.

  Arianna Scott
3 years ago
They are trustworthy, genuine, respectful people and id recommend everyone to this place! They were amazing and helpful. I just bought my car from them about a week ago and I couldn t be more happier with my purchase! If you want a safe, reliable car, go to New England Auto Sales!!!

  Stefan Malinchoc
4 years ago
Bought an 08' Volvo from Josh over the summer. Josh put no pressure on me and always had a solution for my requests. When I picked the car up, everything he had promised was done, and I could not have been happier with my purchase. I drove the car out to ND when I moved there, and have yet to have any issues with the car. Brad and Josh are great guy, would genuinely recommend them for any car purchase.

  Joe
3 years ago
I recently purchased a beautiful 2002 911 Carrera from New England Auto Sales. Brad and Josh were absolutely terrific to deal with - highly knowledgeable, professional and honest. All in all, it was the best car buying experience I've ever had.

  Gina Ferrara
4 years ago
We purchased an older model Honda which was in beautiful condition with a fresh clean interior and exterior from NE Auto Sales several months ago. On my way home from the sale, the check engine light came on and they ended up needing to replace the catalytic converter. This was done quickly and without issue. We had the car checked by our own mechanic who said if I had seen this car myself I would have scooped it up! We love the car. Their price is good for oil change as well and I will be using them for this service in the future. Thanks Brad and Josh!

  Stacey Fagan
4 years ago
BEST USED CAR DEALER EVER!! I have personally purchased 7 cars from them over the years. And sent anyone who is looking to purchase over to see them.They are very trustworthy, respectful and have a great selection. If you are looking for something specific give these guys the chance to find it for you!I have used their service dept for ALL service needs and repairs exclusively. They are the most honest, hard working and reliable mechanics and service manager you will ever come across!

  Jovan Gonzalez
2 years ago
I recently got a BMW X1 from brad. And I absolutely love it. They took great care of me and the process was super fast and made sure everything in the car worked. Definitely recommend anyone who is looking for a Porsche or European car to go see them!

  Persephone Hall
6 years ago
We ve purchased 6 cars from New England Auto; we are clearly loyal customers. They are fair and reliable. A while back, I was interested in a car they just purchased and they ultimately told me they wouldn t sell it to me because something was wrong with it and they couldn t pinpoint the source of the issue. We use them for service and never worry about being pushed into some service we don t really need. I d highly recommend them!

  Maryann Caristia
4 years ago
This is the best car dealership ever! Beautiful cars and suv's with great mileage and great prices! Guys are friendly caring HONEST people! And thats hard to find at car dealers today..Brad is the best! So if you want a great vehicle with no issues then this is the place you want to come and if you don't believe me go down and check out what they have, you won't be disappointed! I'm not, I love my Lexus and had no issues, drives great and smooth! It's 2009 and drives like new!

  Sarat C
5 years ago
These guys are good honest people. I can t speak for long term reliability of the cars, but I can see the cars I ve looked at were in immaculate condition. They re also very lenient with pricing and there are no frustrating sales antics. Josh and his employees are among the best. Highly recommend.

  Jcre 1117 W
3 years ago
Honest, straight forward, and easy to work with. I bought a 2000 Porsche Boxster and was very happy with the whole process, and got a very fair deal. They have a niche in early 2000s Porsche Boxsters and 911s; I would highly recommend if you re looking for one. Overall great experience.

  Luke Farrell
3 years ago
I bought a car from them two years ago. When I initially purchased a car from them, there was an issue with the DMV doing a same-day registration, but Brad was able to make extra accommodations so that I could safely and legally take the car on a week-long vacation out-of-state. I have used them to service not only the car that I purchased from them, but all of my family's cars because they have earned my trust.

  Opening Hours

Monday 9 AM-5:30 PM
Tuesday 9 AM-5:30 PM
Wednesday 9 AM-5:30 PM
Thursday 9 AM-5:30 PM
Friday 9 AM-5:30 PM
Saturday 9 AM-4:30 PM
Sunday Closed

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