Farmington Auto Park

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tina Nimro
2 months ago
Adam and his guys are amazing! My husband was involved in an accident, it was the other person fault. Farmington Auto Park was on point and on our side! They helped us tremendously with the other guys insurance company and we got a fair price all because of their help! We highly recommend them!

  Steven Guglietta
a year ago
I took my Mini Countryman to this shop for a brake job. They overtightened the lug nuts to the point where one of the rims now needs to be cut off. I had a good conversation with their GM Justin. They were responsive. However not willing to offer any restitution for the work that now needs to be done by the dealer to repair the vehicle. I understand their opinion is that we should have taken the vehicle back to their shop first. However in good faith I shouldn't be expected to bring the vehicle back to the shop that did the original damage. Lesson learned, short term cost savings led to long term expenses. Premium vehicles need to go back to the dealer for repairs.

  Devane Coke
a year ago
This is one of the best places for Auto services period! Routed from the community for over 20 years. Adam and his crew make you feel at home and cater to your specific needs in detail. They beat any of the prices around and make sure you leave satisfied. Good businesses are hard to find, especially in the auto industry...so when you find a place like this, you spread the word! Happy to have found Farmington Auto Park

  Omayra Velazquez
a year ago
I went with my son to look for his car because he had an accident because it was snowing. The owner was well disgusting and with an attitude. He wanted to keep the car and speaking arrogantly and got upset because my son took the car. and commenting on my son that he was not responsible. He thinks that I did not listen to what he was talking about, yes, my son was responsible because he went to look for his property and pay for a service. He was the irresponsible one who broke the front bumper so that he would see it destroyed and not take the car. Nobody knows what each person goes through to get their things, let's have empathy towards others and stop greed because the more they have, the more they want. If you are servants, help the citizen.

  Hannah glitter
4 months ago
Victor went above and beyond to help me. Excellent customer service and communication. Highly recommend them !

  Stephen Menyfield
7 years ago
I bought a 2006 Honda accord that I found out was way overpriced being that it had 168,000 miles on it already. They registered the wrong car for me initially because the description online was inaccurate, so I had to waste time from work to come back after they corrected it. The car was not checked out by Farmington Auto at all. I have literally replaced everything except the transmission. Also the customer service was horrible and I wrote a review on their site and they took it down. They also told me that if I signed up to make my payments through a third party that they deal with, it's free. It turned out that it was not free and they completely lied about this. I work in customer service and I am an Office Manager. I was outraged by the lack of customer service and shady tactics used during the buying process. This was the first car I ever financed and they made it a horrible experience. I would put negative -300 if I could as a rating!!!

  AJ Pollicito
10 years ago
My wife and I have both purchased cars from Farmington Auto Park and have had a great experience overall. The whole purchasing process is easy and everything worked out great. I would recommend them to anyone that is looking for a good vehicle. The customer service and ease of purchasing makes this place one of the best in CT.

  Joesph Capra
11 years ago
I was referred to Farmington Auto Park by a friend who said that they do great work and had great prices. Well I went down there and he was right! They changed my waterpump and timing belt for almost half the price that the BMW dealer wanted to charge me. The service manager even let me use a car for a day while they did the job. I am glad my friend sent me there, and I would highly recommend them as well.

  M.A. Germain
6 months ago
I have been in there for 2 weeks continuously asking either by phone while in the parking lot or actually walking in and I get either "Nobody is here to give you a price on the truck you want" or "that truck is not ready to sell and therefore we can not give you the price for that particular truck"... Really... After 2 weeks they still have no idea on how to be prepared on selling one vehicle... this is a disgrace which is compounded by the fact they have a sign on the front door stating they were the best in 2018... THAT I DOUBT... WHO DID THEY PAY OFF TO GET THAT SIGN...

  Stephen Harris
5 years ago
Adam the owner took car of my Moms car as she was getting it ready to turn the lease in. They did amazing work even buffed out the entire car for her at a more than fair price. Not only a good place to buy a car but a great place to bring a car in need of body work. Thank you to Adam and the entire staff at Farmington Auto Park

  Matthew Silverio
a year ago
The guys here are great. Worked with Adam on a few things and was treated with nothing but respect and professionalism. Would wholeheartedly recommend any family and/or friend if they need a vehicle and/or a repair.

  Jessica Hurts
11 years ago
I have never felt so robbed in my life until I walked into this place. They will offer you the best car in the lot and after you give them your money your screwed.They are known to pop check engine lights so that their cars can pass emissions and you wont know whats wrong with the car. I bought a car there last year and within a month of buying the car the check engine light comes on. The car had a whole bunch of problems. They have crappy customer service and they also have a thing called buy here pay here, they will finance to a dog if he has money. The feds are always there help shut these cons down...

  Joel Porter
10 years ago
I will never EVER do business at this establishment, or refer anyone to ever purchase a vehicle from this place (I don't even want to call it a dealership). Being 19 and buying my first car I was very unaware of certain terms and was too trustworthy. When I asked what the term "rebuilt title" meant they just told me the title was lost and they had to request a new one. Come to find out after going to REAL dealership... my car had been total and literally rebuilt. They also never told me that I was signing for an in house loan... after they told me they went bank to bank trying to find the lowest finance rate they could. When I finish paying off my car I will be paying $15,000... my car is currently worth $3000... and by time I'm done paying for it, it will be worth $500... There were so many problems with the car the first month I had it and they told me it was my fault because I supposedly hit a snow bank... (which I never did.) THESE PEOPLE ARE CROOKS AND LIARS. THEY NEED TO BE SHUT DOWN.

  Michael Knowles
7 years ago
They towed my car and when I went to recover it, it had little scrapes over 3/4 of the car. This guy Adam, of course, completely denied liability. I didn't even want compensation since the car is a beater, anyway. I just wanted honesty. Their towing fees are reasonable, though, hence the extra star.

  Margarita Chaparro
9 years ago
Hi, I would like to tell the world my experience with Farmington Auto Park, Plainville, CT 06062. Let me start with the employees at the location had a great knowledge of the vehicles and they were very helpful. In addition, with their financing they made my purchase of my vehicle a 2007 Altima, fully loaded to be one of the best buying experiences ever. I recommend Farmington Auto Park.

  Justin B
6 years ago
Purchased a 2007 Audi S4 back in December, Steve got me approved right away through a credit union with a great rate and very little money down. I love my car, and would buy from there again

  Nancy Smith
2 years ago
Great experience buying a car at Farmington Auto Park. Will buy a vehicle there again. They went above and beyond my expectations. Thanks for making my day.

  Christine Usborne
7 years ago
Walked into Farmington Auto Park after being shot down by 4 other used car dealers . After explaining my financial situation and how much cash I had to put down , they gave me a selection of what I could realistically afford . Need less to say I'm now driving a car I never imagined myself in because of Farmington Auto. THEY WILL GET YOU APPROVED !

  Patrick Butler
8 years ago
Bought a car there last year. I wasn't sure want I wanted and they were very patient with me. I ended up with an Accord and they were able to get me financed. Great place!

  John Pavano
11 years ago
i brought my lexus LX to hoffman in east hartford and they told me that i needed both cv joints replaced as the boots were torn.i wanted a second opinion so i brought my car to farmington auto park because my sister has purchased two cars there in the past and had good experiences.later that day farmington auto called me to tell me that the cv boots were not torn, but instead the clamps were worn and broken. the mechanic texted me photos of boots showing me that there were not torn as hoffman told me (i actually sent the photos to hoffman!). they replaced the clamps for me and saved me almost $800.they could have changed the cv joints and i wouldn't have known the difference but they were straight with me.

  User 917
2 years ago
rinky dink junkyard of auction/wholesale vehicles. Its sad because business owners generally have a lot of drive and motivation. They should put more effort into better business practice/model, rather than selling junky cars at high interest rates.

  Greg Perone
6 years ago
I got my car towed there. I wanted to pick it up on memorial day, but they were closed. I called them up and they came in on a holiday just so that I could get my car back. So that's automatic 5 stars!

  nick randles
10 years ago
I bought my diesel truck from there and love it. Have had it for a year now and had not one problem with it. Couldn't be happier, will defiantly be doing business there again.

  don johnson
7 years ago
bought a car from these guys.. everyone was helpful. Car has been running well and the warranty that came with the car actually works and covered a recent repair... Farmington covered deductible for me! Thanks Guys!!!

  Alamin Ripon
8 years ago
This place should be renamed as the rip-off dealership. After driving only 10k miles since I bought the car I spend 5k on repair and yet they don't offer to do a trade off for a different car with the same value that I owe on the car.

  Benjamin Parker
9 years ago
I'm really happy with my Audi A4. It drives great. They made everything so easy for me and everyone was really nice.

  Steven S
3 years ago
Bought a car and had a very good experience with Adam the owner and Justin the GM. The process was easy and to the point. Thanks guys!

  Jasper Spears
11 years ago
My wife surprised me and bought a car at Farmington Auto Park. It was in great condition and looked almost new! Great place!

  steve st.pierre
11 years ago
The crew down there are very helpful. They know there stuff and they stick to their word. They took care of all my requests and i have no complaints with them at all. I would recommend them to a friend for sure. Very good place.

  Matthew LaComb
6 years ago
Went there to get my wife's van fixed because it right down the street, amazing place, customer service was awesome they got me in one day and out the next really fast, van is running great again thanks guys