Connecticut Motor Cars & Coaches

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vawd
2 months ago
Don(the owner) is one of the most unprofessional people I've ever met. Lied multiple times about services that weren't performed. Ordered new embroidered shirts free of charge. Gave said services for free a couple times afterwords(upwards of $300) out of good faith. Still had "issues." Don is not your friend nor is he a good person.

  Pat Mccue
6 days ago
I have worked closely with Don at Connecticut Motor Cars and Coaches since 2011. Don and his staff have always conducted business in a professional manner with not only myself but my staff as well.

  Brad Barker
a month ago
I'm so glad that CT Motor Cars and Coaches was recommended to me by a friend. I struggled to find a reputable RV repair shop during my first year of motorhome ownership (the dealer I bought it from ignored me after they cashed my check). As a certified Tiffin Repair Center, CT Motor Cars has taken taken excellent care of my RV. Wendy, in the front office, is professional, courteous, and accommodating for scheduling. The tech staff, particularly Ben, has expert knowledge of the vehicle and performs high quality work.I trust CT Motor Cars and Coaches to take good care of my Tiffin motorhome and they have far exceeded my expectations. They get my highest recommendation.

  David Mellor
a month ago
I would not take my Tiffin anywhere else. I rate CMCC higher than Red Bay. The owners and the techs are amazing.

  Johnnie Lowe
9 months ago
Connecticut Motor Cars & Coaches is an outstanding RV repair shop. Their skilled technicians and friendly staff provide top-notch service and expertise. They efficiently diagnose and repair any issues, ensuring your RV is back on the road in no time. The attention to detail and quality of their workmanship is impressive. They offer fair and transparent pricing, keeping you informed throughout the repair process. Whether it's routine maintenance or major repairs, Connecticut Motor Cars & Coaches is the go-to destination for reliable and professional RV repairs. Trust them to keep your RV in excellent condition for your next adventure.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil change

  Don Perron
a year ago
Our experience with CMCC was great! From the start working with Wendy to get our warranty work completed and some estimates on some new items we wanted installed was great! The communication and expectations were discussed up front and the work completed was top notch workmanship! Wendy and her team are amazing! Such a different experience for us.

  Mike Yevich
8 months ago
This is our second experience with CMC and will not be our last! We had scheduled some Tiffin warranty work on our 23 Bus (Wendy amd the office staff are fabulous, BTW) and the morning we were supposed to come in, the coach wouldn't start. We called CMC to let them know and then called Tiffin. Long story short, CMC and Tiffin collaborated and determined that it was most likely the starter. Even though CMC doesn't provide mobile service, they came to us right away and in 15 minutes, got the coach started so we could get it to them. They not only added the work to replace the starter to our work order, they allowed us to stay on site while we wait for the part from Tiffin. I can't say enough about everyone here and how much we appreciate them! This is the definition of excellent customer service.UPDATE: CMC adjusted their schedule and got all of our work done in 1 day! We decided to stay in the lot overnight and be on our way in the morning. We noticed a leak and mentioned it during checkout. CMC offered to take it in right away and address it. EXCEPTIONAL work and service! Thank you to everyone at CMC.

  Richard Gagnon
2 weeks ago
Exceptional class A coach repair service. Body and interior only. No chassis service.

  Chance M
a year ago
I was with my elderly parents when they had just brought their motorhome back from Connecticut Motor Coach. They were supposed to install a new Vroom Slide. It was late at night and the generator started up for no reason. I had to investigate and found the seals on the new slide were not correctly adjusted. Water had literally flooded the underbelly where the remote-control box was for the generator. It fried that unit and needs replaced. There was never an issue before my parents spent over 4 thousand dollars. This place is a rip off, never took any responsibility or tried to make it right. It's up to me and my brother to fix what this business damaged. We have to fix the slide seals and replace that electrical control box. I hope others will stay away from this place. The few good reviews this place has will do nothing for you when it really counts.Service: Electrical

  Renee Bordeaux
a year ago
Brian and Wendy were wonderful! Our motorhome windshield cracked during our trip Northeast. They squeezed us into a very busy service schedule so we could make our camping reservations in NH. Thank you so much!

  Bill Kelly
3 years ago
Excellent service. We had a mix of Tiffin warrantee, scheduled and body shop maintenance plus some coach upgrades to the satellite and electric systems. As recent coach owners we appreciated the detailed approach. CMC&C's entire team took time to throughly explain all of the enhancements. Front desk, manager, owner and technicians are incredible. Five star service!Services: Electrical, Body & Trim, Battery, Oil change

  Cynthia Martinez
6 years ago
They get the job done. Just be prepared to over pay because replacement parts are marked up over 50-75% and labor hours are also inflated.Techs overall do great work, and front counter staff is friendly.Just be careful not to be over sold on unnecessary work by the smooth talking owner Donald.

  Joe Hickey
5 years ago
I can t say enough about this Authorized Tiffin Service Center, although they fixed all the body work, window, slide, and water leak on my Fleetwood Discovery. The paint job is awesome! I highly recommend them for any coach!!!!

  Dawn Kirchon
4 years ago
Will never go anywhere else to work on tiffin motor home. They straightened out our electrical system in one day where two other places couldn't fix it, just made matters worse. They are knowable, and front office is very polite and kept us informed .

  Greg Kinasewich
3 years ago
I took my 2021 Tiffin 34PA, Brian and his staff treated me like I had purchased my coach from them, the repairs were done 100% and completed exactly when they told me they would. My coach was left clean, all repairs done. I will be using them exclusively for any repairs or maintenance going forward. Thank you to your entire staff. Greg KServices: Steering & suspension repair, Auto engine diagnostic, Body & Trim

  Steve Ricard
4 years ago
Very, very happy with the service. They did a great job installing koni shocks, sumo springs and safety plus on 2016 36LA. They also repaired some welds and replaced a jack sensor

  spiros gerekos
3 years ago
Knowledgeable techs, meticulous work, in a very clean and organized space. Great communication between various departments and customer. Everyone is on the same page. Extremely happy with the work and the overall experience.

  Morgan Okeefe
3 years ago
Terrible. Got into an accident and they towed my totaled car to their shop. Someone stole my air pump and wendy refused to even check security cameras. Im pretty sure it was the tow truck driver but who knows. She said they have no reason to do that and its under constant security but wouldnt even check to humor me.

  Guy Mazzarella
2 years ago
They are always fantastic in how they treat us when we drop off and pick-up our RV before/after its been serviced. It's always been a pleasurable experience.

  Gary Harding
3 years ago
They hold the standard for excellent service! They performed 5 stars in every category! They did exactly what they said they would do, exactly when they said they would do it! Extremely curious and understanding! Not to mention the work performed was as excellent as the customer service, top notch!!Service: Body & TrimService: Body & Trim

  Ann Bollmann
7 years ago
The entire staff is beyond superior! They keep clients informed as work is done and I cannot speak too highly about the quality of the workmanship. They are a pleasure to work with

  Ed Smith
6 years ago
The best Tiffin service center in New England! Don't waste you time going somewhere else! Very experienced staff that can fix anything wrong with a Tiffin Motorhome.

  Steve Ross
6 years ago
Very accommodating. Only people who spent the time to diagnose and solve a complex long standing problem with a faulty slide. Worth the 4 hour drive from home.

  Nick
4 years ago
Very nice I've bought little things for my old camper here and they have always been great. I hope to by my next rv from them.

  Keith Pedersen
6 years ago
Great place. Fixed scratches and color matched paint perfectly. Clean work. Allegro Bus looks great.

  Don Mikolajcik
6 years ago
Cynthia Martinez, I am not finding that we have done any work for you. If I have been mistaken please give me a call. We take customer service very seriously and would like the opportunity to resolve any issues due to your dissatisfaction with the service you received. Thank you.

  ?
a year ago
Overpriced service. Wouldn't recommend for towing.

  Donna Sugarman
2 years ago
Excellent pre-service. Will leave Motorcoach there for body work and other repairs

  Bradford Wasley
5 years ago
Excellent service performed on our Tiffan coach. Very fast and friendly

  Merideth T
3 years ago
Absolutely horrible, rude staff. Running quite the racket. Don t ever deal with them.