R J's Diesel Repair Inc
3.6 (32)
                        
                        
                           
                        62 Voluntown Rd, Pawcatuck, CT 06379
                        
                        
                        
                        
                          
                           
                          (860) 599-3088
                        
                        
                        
                        
                        
                        
                        
                          
                             
                            rjsdiesel.com
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Accessibility
- Wheelchair accessible entrance
 
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        Dirk Bader
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Sleazy Business: We were there last Thursday with a pinhole leak in the rubber hose between the fuel delivery pump and the diesel filter that had suddenly developed on the road. The mechanic had the hose out in less than five minutes. Then he suddenly left the shop, assuming to get a replacement. So far, so good, we thought... But upon his return he told me that the hose was still on special order and would be arriving soon. The only problem was that I had already seen the new hose on his work bench, fully assembled and ready for reinstallation. Shortly after, the owner appeared and told me to stay out of his shop in a rude fashion. He tried his best to prevent me from understanding the true work progress. Apparently, they milk you on billable hours, especially when you need their help because you got stranded. Sure enough, reinstallation only took another five minutes, but we were billed $140 for a simple hose replacement. Overall, our worst repair shop experience all over the US. If you have the choice, better go elsewhere, where you are being treated honestly and with respect by the owner.
                    
                      
                         
                        Operations Truck Motion
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      We called these guys to see if they could fix our sleeper truck, they told us it was fine and to head to their shop that they could take care of it. after waiting for an hour they told us that it would be another 2 to 3 hours before they get to the truck. They made us loose time and money.
                    
                      
                         
                        Kevin Lemoi
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Rj's has ALWAYS been very good to us and our business, Bare Wood Fine Furniture.  Professional Service, friendly staff, timely repairs.  Support a local business like Rj's, WE DO and we rely on our diesel truck for deliveries and they have NEVER let us down.
                    
                      
                         
                        Johnny Karnofsky
                      
                      
                        
                        
  
  
                        8 years ago
                      
                      
                      After three different places, including 2 freightliner dealers, either failed to diagnose and correctly repair, or failed to diagnose altogether, a fuel system problem; these guys not only succeeded, but since I was going to need to stay overnight, they went above and beyond in not only recommending local lodging and food, they took me there and picked me up when the work was complete. As someone who has built customer service teams in the past, I can recognize and appreciate when someone actually knows more about the art of customer service than I have forgotten and these days, it is rare when that happens.
                    
                      
                         
                        Michael Driscoll
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      RJ Deisel . Did a fantastic job on my duromax.injectors lb7 pain in the donkey.  Change outbut what really matters is they looked at other issues and call with information and some pricing information?   on what else needs attention.that is service above and beyond.great place drop it off and when it's done!!  they took the time and consideration to fix it right .Thank you  . Second to nonePS did a thousand mile turn checked to mileagerunning about 17 mpg huge improvement
                    
                      
                         
                        Jimmy McGovern
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Awesome service. Very thorough. My truck suffered a catastrophic failure that required a great deal of time and attention to fix. They took the time to go through the systems and make sure that everything was up to par before I got it back. Couldn t be happier with my service and my truck. These guys know their stuff!
                    
                      
                         
                        Benjamin Zeller
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Great family business!  We needed a truck serviced on a Saturday and Brandon was very quick to respond.  Honest and Nice people to work with.  Will definitely be a repeat customer if we ever need help in the area again.  Thank guys!
                    
                      
                         
                        Debra Goulding
                      
                      
                        
                        
  
  
                        4 months ago
                      
                      
                      Super happy with prompt service and price
                    
                      
                         
                        Richard Hemingway
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      RIP off people.they. messed one. Motor by not knowing what the hell they were doing. Changed out the motor with a remanufactured motor. But never reprogrammed the computer so they messed up another  motor. And they aren't gonna stand behind. The mistakes they make. Really. Bad. Business  practice. Take. Peoples money then dont stand behind there work. One. Word. CROOKS
                    
                      
                         
                        Rich Rogers
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Accidentally put DEF in fuel tank on f250. Didnt run the truck at all. RJ and his sons dropped the tank and flushed it. Disposed of the old fuel. There price was very fair, they were honest,  and turn around time was great. Thanks R.J !!
                    
                      
                         
                        John Kindelan
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Always had good luck with them at my business.  Have several vehicles- fair, quick response, deal with our annoyingly persistent phone calls patiently.
                    
                      
                         
                        Sole Nick
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Horrible service, owner very rude person yelled on me because I'm ask him for discount.I called them when I was 20 miles from them and they gave me the price when I arrived at them the price doubled. Really don't recomend have busines with this location.
                    
                      
                         
                        Harpal Virk
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Terrible place that takes advantage of people in need to fill up their pockets. Would definitely not recommend this at all and please avoid them at all costs. Terrible people!!
                    
                      
                         
                        daniel dicicco
                      
                      
                        
                        
  
  
                        7 years ago
                      
                      
                      Not a trust worthy shop replaced 1 injector charged me for three also continue to say they fixed wire harness to injectors which they did not had to bring it to another shop truck still blows black smoke ..Mechanic hung up phone on me when I told him this no good work ethic there
                    
                      
                         
                        John Butler
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Horrible service, over charged, when I was on the phone they kept putting me on hold and coming back with a completely different price
                    
                      
                         
                        L Wild Horse
                      
                      
                        
                        
  
  
                        7 years ago
                      
                      
                      Took my vehicle apart when I only asked for an estimate,  forcing me to pay there inflated prices to get my vehicle back
                    
                      
                         
                        Bob Macdonald
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      First class repair. Fast and they fix it right the first time.
                    
                      
                         
                        Lex Martin
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      5stars thank you guys
                    
                      
                         
                        giovany lopez
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Good service
                    
                      
                         
                        Miguel Hern�ndez
                      
                      
                        
                        
  
  
                        8 months ago
                      
                      
                      Slow and expensiveLentos y carisimos