Town Fair Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristin Capri
2 weeks ago
This is the best Town Fair Tire I ve ever been to! I had a flat that needed to be fixed but had to walk in and wait (because their appointments were full, a good sign). The guys that work there are super friendly and told me it would take about an hour. I had my 3 year old with me so I was prepared to keep him entertained as long as necessary but it took exactly the time they said. At one point, one of the guys even gave my son a small tire to roll around which is major fun to a toddler! 10/10 recommend this place!

  Keefe Wojcik
a month ago
Visiting my parents this week and my dad needed 2 new tires. Louis helped us immediately and didn't even push us to buy 4 new tires which I expected because we have AWD. He was very understanding and helped us out immensely. Bought the tires, balanced and got an alignment. Got it done very quickly. Highly recommend!

  Matthew Finch
3 weeks ago
I have been coming to this location for all my vehicles tire services for the past 15 years and have always had wonderful experiences. Today's service was no exception! Team here is friendly, understanding, and helpful. They went above and beyond to complete what I needed in a timely fashion and at a more than resonable price! A+

  Ricky Persico
a month ago
Stopped in to get my tire plugged after running over some pieces of metal. The customer service was great, everybody working there was very knowledgeable. Best of all, they got it done with little wait time. They definitely will be getting all of my future business. I would recommend this location to anybody without hesitation.

  Irina MacPhee
a month ago
We had a nail in our tire & it was leaking badly. We were new to the area & called our nearest Town Fair Tire in Old Saybrook. We were extremely happy that they took walk-ins. We were greeted warmly by Josh at the service desk. He made sure we were able to be taken care of right away.Not only did they give us excellent service & attention to get our tire fixed, Josh made sure it was done at no charge to us as we were a loyal customer albeit from another state. What a nice welcome to the area!We will remain loyal customers to our new Town Fair Tire location in CT.Thank you Josh!

  Lauren Potter
a month ago
Went in as my tire pressure was low, and come to find out I had a nail in my tire. Gabriel was fantastic and got me in and out in less than an hour, I will definitely be coming back here with any future issues. I highly recommend Gabriel and town fair tire for any tire issues! Thank you!

  David Adamiec
3 months ago
Overall, very pleased. Dave had excellent, customer service skills and was knowledgeable. The tires, he suggested, worked out great, very little road noise and the truck drove straight as an arrow. Pricing was fair and they fit me in the next day after ordering the tires. TPMS sensors working optimally after the techs adjusted the pressures and reinitialized them. Thanks again! - Dave A.

  Vincent Dyer
2 months ago
I am very fortunate to be a customer at Old Saybrook Town Fair Tire. I have purchased new tires for multiple vehicles and even have come in with a nail in a tire for a repair. Louie, the store manager, and his staff are always attentive, courteous, and detailed with the work that has been done. This will continue to be my go-to tire store in the future. Strongly recommend!

  Taylor L
4 months ago
If I could give 10 stars I would! Lou has been providing me excellent service for years now. I gladly make the 40 minute drive to see him because I don t trust anyone else with my tires. He s so professional and kind, I can t recommend him enough!! Thanks again to Lou for always making the process so easy for me and thanks to everyone there for being so awesome. I dropped my car off for all new tires and it was done in less than two hours, you guys really are the best!!

  Kasey Commander
5 months ago
Normally, finding a screw in your tire would ruin your day, but they took our car right in and fixed it within a couple of hours, free of cost. Josh called to let us know our car was ready well ahead of the timeline we expected and gave us the kindest and most positive experience I've had for anything car-related. Overall, extremely impressed and pleased with their service!

  Denise deCourcy
3 months ago
The guys in Old Saybrook were great! Quick at letting me know they can get the tire, quick in Booking me the next day. Took my car in as soon as I got there. Very polite, efficient, friendly. I would highly recommend this Town Fair Tire.

  Giuseppe Sinibaldo
4 months ago
Very cordial and professional.Took me as a walk In and was out in less than an hour.Great crew!

  Chris Govil
4 months ago
Highly recommend. These guys stand by what they sell and have great customer service. We bought 4 tires from them last year, but 2 of them wore down way more than they should have even with rotating the tires. They took care of swapping them out with a fair charge for mileage used all within 24 hours of us contacting them. Thanks again to manager Lou and his entire team. It is why we have customers for over 20 years.

  STEVE MIZEREK
5 months ago
I've been a satisfied customer at O.S town fair tire in the past. Add another pleasant experience recently when I needed an almost flat tire repaired. They got me in immediately without an appointment ,repaired my tire (which had 2 nails in it) and charged me next to nothing. As usual, all done courteously with a smile.They are the best!

  Kim
2 months ago
Recently, I discovered I needed for new tires for my car. Immediately I contacted my one and only, go to mechanic. Unfortunately, he was out of the state and I needed tires sooner than he would have been available. He referred me to Town Fair Tire in Old Saybrook and told me to ask for Cooper.I was a bit skeptical at first after having had a not so great experience at a different Town Fair Tire in the past but I trusted my mechanic and went and scheduled an appointment for new tires.I cannot say enough good things about how polite, courteous and helpful Cooper from Town Fair Tire was. He was ready immediately when I arrived. He took care of everything quickly and efficiently, and even had my car finished earlier than expected.I am extremely happy with the service I received today. I would recommend anyone I know that may need tires to go to Cooper at Town Fair Tire in Old Saybrook!

  Alexa DePonte
3 months ago
Always ask for Louie! Had to get all brand new tires for my Rogue and the customer service I received here was excellent. On top of that he is always super personable, will get what you need taken care of, and will get you in and out in no time!

  Radka Lorenzetti
4 weeks ago
The biggest shout out to the manager and staff at TFT at Old Saybrook CT. Wish I can give you million stars because if not for your quick action and professionalism our day wouldn t have had such a great outcome.Got a flat tire on the way to a tennis tournament with my daughter. You took care of us and got us back quickly and safely on the road.We got to the tournament on time and my daughter won it! The trophy is dedicated to you! Thank you so much.

  Shannon Michalak
3 months ago
I arrived 10 minutes before my scheduled appt time (done online - so easy!) then friendly greeting and check-in immediately with Coope. He told me 1.5 hours or so. I was done more than 30 minutes earlier! Back to get my car and had a pleasant, genuine conversation with the guy who actually worked on my car. I m a repeat customer and highly recommend.

  Arlene Villareal
2 months ago
The service at Town Fair Tire was so friendly and efficient. They determined the problem and fixed it quickly. It was a minor issue and They did not try to upsell more expensive solution. When we do need to replace the tire(s) we will be getting them here!

  Alyssa Jungk
3 months ago
A few weekends ago, on a Saturday morning, I found a nail in my tire. I had my usual shop look at it and they said it couldn t be plugged and would have to be replace, but that they didn t have any tires similar to mine. I went down the road to another place and without looking at my car, the person working there offered me like 5 options that he said would all be comparable to my current tires, but he couldn t answer any of my questions. It just felt off. So, exasperated and crying, I took one last chance and went to Town Fair Tire. David and Louie ignored my swollen face and sniffles. They let me know they didn t have the exact brand, but they could order it or find a similar one. I said something similar would be fine. One of them went out into the cold, looked at my tires, went back inside, found tires with similar tread, and then they discussed with each other which would be the best replacement. It was Saturday morning and they fit me in on the spot. I had to stay and wait which wasn t a problem. They estimated 90 minutes to 2 hours so I settled in, but just about an hour later, I was on my way. The tread is so similar you can t tell the tires are different unless you re really looking. Prices were fair. Service was fast and friendly. Thank you David and Louie!!!

  Minnetta Baird
2 weeks ago
The guys were amazing I had a screw in my tire it was loosing air I stopped in at 4:30 hoping they could fix it so I could get back to Middletown today. They did it within 45 minutes. Dave snd all the guys were friendly . Much appreciated!!!! The best

  Jerry Z
6 months ago
TFT has the best price and service, I bought 2 new tires from TFT in Old Saybrook 3 months ago, it was an absolute wonderful experience, just came back to the shop this morning for one of the tire with a nail stab in, Josh came up to help, they repair and rotate my tires and get the job done quickly with no cost , thank you Josh and all other staff who work hard to help customers, I highly recommend TFT for your tire service , you won t be regret

  Brian Miller
2 months ago
I recently had 4 new tires installed at Town Fair in Old Saybrook. I have to say that Louie, the manager, and the guys were all outstanding. Service performed on time, expectations set on duration of the install, and the customer experience was outstanding.

  Erik Dobratz
4 months ago
While taking my kids to school this morning I ran over something in the road and needed to get my tire checked. Dropped off kids and me and the dog ventured to Town Fair Tire in Old Saybrook. Guys working the counter were great! Offered my dog a treat and about an hour later my tire was plugged and we were on our way. What could've been a very stressful Monday turned out to be a very pleasant experience. Thanks again for making my Monday a good one.

  CC Marsh
9 months ago
I had a Wonderful experience at Town Fair Tire. It was easy to book the appointment. I liked the text message and confirmation. They found the nail! Another local company said there was no leak made no effort to locate the leak. I highly recommend TFT and they use a dunk tank as part of their investigation!

  Karl Gelotte
a month ago
I had excellent service today at the location in Old Saybrook, CT, assisted by Coope. I've been a regular customer for years, but I had a flat in an antique car for which I never bought tires at Town Fair. Coope fixed the tire for me, at no charge. Thank you!

  John Abella
a month ago
Great Service! Pleasure doing business with Luis and his team. Originally purchased 4 tires and returned to purchase 4 wheels. Prices were very competitive.

  Bryan Mather
3 months ago
I purchased 4 new tires from this location in the spring of 2022, along with the coverage insurance should anything go wrong. Sometime last spring two of the tires began leaking, enough that every week or so I d need to add air. After having routine work done at the dealership they commented that all 4 tires were showing signs of leaking from the bead, and offered to fix for a decent fee. I made a call to the Old Saybrook location and explained my issue and they scheduled me in the next day to look at the tires.The team was phenomenal. I cannot say enough good about the service they provided. Friendly, upfront on the time and explained what they found and how they corrected. All at no charge.Would highly recommend, and encourage the insurance coverage. It s been a life saver.My only complaint is always being directed to the call center. While friendly, they often have scheduled the wrong location (Saybrook, NH rather than Old Saybrook, CT). Putting the calls in to the location would save some headaches.

  Ilaria Filippi
3 months ago
I went early this morning expecting to have to drop off the car for the day. I was pleasantly surprised when they were able to take it in almost immediately and get my winter tires on. They kept me in the loop throughout the work. Courteous and prompt.

  A Konarski
a week ago
great service. they fixed my flat on short notice on top of the regular daily customers. Much appreciated. thanks Gabe.