Diamond Auto Sales & Service

4.3 (28)

  131 Franklin St, Norwich, CT 06360
  (860) 886-0838
  diamondautosalesct.com
  Claimed

Used car dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tina Veronica Veronica (Titi)
a year ago
The mechanic replaced my starter when I came originally I had an intermittent no start and when I would bang on starter it would start right up so I assumed that s what was wrong. I bought the part so my buddy could replace it that is if that s what it was but he was not available. I then noticed thatDiamond Auto was closer to where I was so I decided to trust them with my vehicle. When I went to pick up my car it would not start so mechanic comes out and says oh yeah I forgot to tell you but there was nothing wrong with the starter but I replaced it anyways.! Huh! I said. Then he shook my shifter and the vehicle started. I paid him and left alone. I had imagined that this man wouldn t of had put in a unnecessary part in my car instead he should had troubleshooted the vehicle before anything. However 2 months later I start to have a very loud and rough starting noise so I had my buddy check it out and he says come here and look at your starter and when I looked it was coming apart. I brought it back to that man at Diamond since he installed it and he charged me again! What nerve then tells me that he didn t notice but there were no screws holding this starter (2 pieces) together and that someone took them out. Then I said ok yeah someone went into my vehicle and unscrewed my starter??? Just doesn t make sense. Terrible service.

  Brenda Ferguson
3 years ago
I just bought my 2nd car from Diamond Auto. They do what they say they'll do and are friendly and knowledgeable. The owner treated me fairly on the price and Steve in service really knows his stuff!! He fixed what needed fixing and explained things clearly to me. I would definitely recommend Diamond Auto!!

  Thomas Doyle III
3 years ago
I had a great experience here at diamond auto sales! Quality and service matters to the owner and his employees showed it! They provided me with great quality work and gave me great service! I enjoyed my experience here and will definitely use them again in the future! Thanks diamond auto sales!

  Joshua Jay
6 years ago
Incredibly friendly and honest people. We were taken care of like family. We love our new car. I recommend to anyone in the area looking for a quality used car!

  Heather Shallcross
6 years ago
Got a Mazda CX-7 they replaced it and Warentee went bad. They set up the car to pass emissions and nothing but issues since I got it. Now I am shopping elsewhere and getting rid of that lemon. I like the secretary other than that I wouldn't recommend it. Ever!!!

  B Miller-Black
3 years ago
I've purchased two vehicles from here and all the services needed too! Always happy. Love the new guy Steve!

  Steve Lyons
3 years ago
Bought my 2003 Honda Civic there over five years ago. Vehicle is still running great very professional and excellent service.

  Johnnyfer Gaspard
3 years ago
Brought my Lincoln navigator in for a brake issue and they found that it had a frozen caliper they fixed it quickly and professionally would recommend this shop to everyone.

  Nelson Pabon
a year ago
Nothing was done on the inspection report keep an eye out my Transmission solenoids not changed and was agreed upon

  Yolanda Welcome
4 years ago
Happy with Service! Always treated like family by staff! I would definitely recommend. I have already!

  Will Djimmy Alexandre
3 years ago
Steve over diamond Auto did work really good in my car one love guys

  Darrin Popham
3 years ago
Had a great experience working wit Steave they definitely took care of the customer..

  Carlito Pina
3 years ago
Whether I need tires, brakes, oil change or stupidly locked myself out of my vehicle, Diamond Auto always takes care of me.

  Joe Silva
3 years ago
Great quality service! , And Bob have me a ride home in his custom Van!!!!

  Christopher Scott
3 years ago
Just went to check out their inventory. Knowledgeable and friendly.

  Chris E t u k a
3 years ago
Very good and fast in and out and ur happy

  N
2 years ago
Great service from steve

  Bonnie Foxfire Ruggs
4 years ago
Love this place quick in out

  Jason Hall
6 years ago
Very honest

  Erica H
5 years ago
Wonderful staff!!!!

  Vanessa Machado
3 years ago
He comprado mi coche hace un par de semanas y estoy muy contenta con el trato recibido por parte de todos los trabajadores y del due�o. El coche est� en muy buenas condiciones y el precio muy asequible. Sin duda si necesito otro coche volver�.I bought my car a couple of weeks ago and I am very happy with the treatment received from all the workers and the owner. The car is in very good condition and the price is very affordable. I will definitely come back if I need another car.

  Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 10 AM-4 PM
Sunday Closed

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