Service - Garavel Jeep Dodge Ram Chrysler
4.9 (61)
300 Westport Ave, Norwalk, CT 06851
(203) 842-2344
garavelchryslerjeepdodgeram.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gisele Febles
9 months ago
I scheduled an oil change, part of the lease service, especially mentioned that I needed to wait because I had children with me, when I got there they tried to tell me my appointment was a drop off. The first time they tried totell me the same thing. This is unacceptable, manager tried to offer me an Uber ride, really, I had children with me. It s their mistake, it s their responsibility to honor what s promised to clients. When you make an appointment make sure to double confirm what you wish to do, because they will try to pull a fast on you. They are also unfriendly and rude. I unfortunately have to use them. They need to have better training for costumer service, no wonder this place never has people buying cars. Very empty.
Stanley Gordon
3 months ago
They are good with repairs but getting an appointment is always a problem. They are booked until March for my needed repair.
lisa omalley
3 years ago
Getting appointment was fast and easy - next day appointment. The Service Department took care of us and then some with the recall notice we had on our Jeep. Also, see and talking to my favorite sales person Ann Granchelli was great. She is always eager to help out even when I know she has a lot on her plate. She doesn't make it feel like that I am disrupting her.
Michael Perkowski
3 years ago
Keith was a fantastic advisor. Excellent communication. Couldn t have asked for better service. Keep it up guys. Really appreciate the customer service ! Thanks again KeithService: Engine repairService: Engine repair
Matt Vogel
2 years ago
Keith was very attentive and quick to get our Pacifica Hybrid repaired and back on the road. Lightning quick communication and professionalism. Thanks so much!Service: BatteryService: Battery
Jerry Garavel
a year ago
Great service - estimated properly - fair pricing - completed on time and as promised. Can t ask for more than that!
Claude harmon
2 years ago
Keith never fails to come through! Provides excellent service and his communication is second to none!Service: General repairs & maintenanceService: General repairs & maintenance
Christopher Cocco
2 years ago
Joe in sales was awesome! Mary in finance was awesome!! I love my jeep and will buy from that team again!
Cody Hoyt
2 years ago
Great trustworthy service, Keith from the service department was an awesome help and I couldn't recommend moreServices: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Kimberly Hawreluk
2 years ago
Keith Z. is amazing! Such a friendly, knowledgeable professional whose expertise is always greatly appreciated.Services: General repairs & maintenance, Wheel alignment, Oil changeServices: General repairs & maintenance, Wheel alignment, Oil change
Ryan McDonnell
a year ago
I have recently leased 2 cars at Garavel. I worked with Cristian. Highly recommend.
Roland Mueller
2 years ago
Had a problem with heating the interior of the vehicle. Replacement parts arrived the following morning, and it works great.Services: Auto engine diagnostic, A/C installation & repair, Oil changeServices: Auto engine diagnostic, A/C installation & repair, Oil change
Douglas Brown
2 years ago
On time. Great service. Knowledgeable and very focused on driver safety.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change
Robert Goldman
2 years ago
Great experience in working with Maikel!Highly recommend him to anyone interested in a Jeep!
Edmund Moseley
a year ago
Excellent no problem nice environment.
Mary Gallagher
a year ago
Great service great people!
Barret Hirsch
a year ago
Excellent customer service experience.Service: General repairs & maintenanceService: General repairs & maintenance
Dan Sixsmith
2 years ago
TJ and the team were great!Services: Tires, Wheel alignmentServices: Tires, Wheel alignment
Hampton Dais III
3 years ago
done it a fair time job well doneService: General repairs & maintenanceService: General repairs & maintenance
Mark Carmody
3 years ago
Great experience. Thank you.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
Amy Warren
2 years ago
Very friendly and efficient.
Chris Swan
2 years ago
Great service as usualService: General repairs & maintenanceService: General repairs & maintenance
joan hamilton
a year ago
Friendly atmosphere
Flavio Alvarez
a year ago
Good
Wendi Blosser
3 years ago
Fast and efficientService: General repairs & maintenanceService: General repairs & maintenance
Benito Vazquez
2 years ago
GOOD SERVICEService: Oil changeBUEN SERVICIOService: Oil change