AUTO TECHNIC LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  matt epstein
a month ago
Brought my '18 Volvo in for a check engine light. They diagnosed the issue for free and got the repair done quickly and at far less expense than the dealer. They were also willing to drop off my car at my house after work was completed.

  richard chun
a month ago
Good alternative to the BMW dealer for service.Interesting choice of imported work trucks on lot.

  Luisa Amaral
8 months ago
Great service! They took care of a problem with my BMW x5 diesel emission after spending time and frustration with Ridgefield BMW dealer. They have qualified mechanics. I highly recommend them!

  Zali Win
a year ago
I just bought an older BMW from them. The process was flawless and Kenny S. and his colleagues made the transaction painless with an extraordinary level of service. I highly recommend them and they'll likely be the first place I go next time I'm in the market.

  Paul Teresi
a year ago
I found Auto Technic online because they had a 1984 VW Rabbit for sale. I live in VA. From our first phone call Kenny was amazingly professional, informed me of every single issue the car currently had, and even offered to cut a few hours off my trip by meeting me in NJ so I could pick up the car. He also sent me over a dozen photos of the car I requested (wheel wells, underbody, etc.). Even the guys that met me for the car drop off were great. Great guy, great company. They deserve your business.

  MANDI TAHIRAJ
a year ago
ONE star is asking for too much... I wish I read other reviews on here before going to this place. I went to purchase a mini truck since this place ALWAYS has a fleet.We spoke to one of the mechanic before and he seemed like a very nice guy. The owner though, Rob, had promised me a painted mini truck that's supposed to be all done up with plow install and all.. I went to him about it in NOVEMBER 2022.... At the time, he told me the truck would be finished in the following week...Now DRAGGED across FOUR MONTHS with barely any communications from him! It's constant excuses like: it's almost done, 99% there, etc. He JUST told me it was sold to someone who just walked up and took it. Did not inform me in any way... If I hadn't texted him, he probably would have NEVER told me. AFTER FOUR MONTHS of me constantly chasing him down for an answer... PATIENTLY waiting... On top of that! ZERO remorse, no apologies, sorry's, NOTHING! instead he gave me a nasty "Ugh" and that he can make another one like it. No thanks Rob, hopefully your "Ugh's" can pay your employees. NEVER do business with this place. I also read other reviews claiming that the owner is a sleezy, greasy car salesman - couldn't have phrased that any better.Sad to say we're BEYOND disappointed... Luckily snow hasn't been bad this season but imagine waiting 4 months for the truck so we can plow with it to then find out we have NOTHING and with a snow storm coming soon too.

  David Mantz
2 years ago
I moved to CT six years ago and as an owner of multiple BMWs, looked long and hard for a really good independent shop specializing in the repair of European Cars. Boy did I find it - Autotechnic in New Milford! Since then, they've taken over maintaining all four of my late model, higher mileage BMWs. I've even purchased one from them directly. Both owners Rob and Jeff are highly experienced and professional as are every one of their mechanics (special shout-out to Brian and Scott). I depend on them basically for everything BMW related. Over the years, they have done wonders in repairing, updating and doing preventative maintenance to our fleet! I can not possibly recommend them enough!! Honest to a fault, thorough, going out of their way to help, even driving me home 30 miles when I didn't have transport. There is no other shop for me. Thanks sooo much for all you do to help those in need of it with anything related to the purchase or maintenance of European cars!!! Love you guys!!! And I mean that seriously!!!Services: Transmission, Electrical repair, Air & cabin filter replacement, Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Mike 4MOTION J
5 years ago
Still an amazing repair shop. Great staff, friendly and fair. They explain everything to you. The mechanics here are too notch and the do not cut corners. Every job they complete goes above and beyond and they do everything with such caring as if it were their own vehicle.I have purchased 1 vehicle from here. Amazing pricesI buy all my tires from here. Best selection and quick mounting and balancingA+++ to the autotechnic team! Keep up the amazing work. I will never go anywhere else!!

  Jazzy 935
7 years ago
Took an old Triumph there for simple repairs. 3 and a half MONTHS later.. the car is in worse shape then when it went in. Car was treated like junk and was only worked on between EVERY other customer. Made to feel like my business was not worthy. Car was removed and sent to a different garage where it is now being fixed by a competent mechanic and treated no differently than the 15 million dollar Ferrari it sits next to. Shame I have to pay twice for work. Paid these guys almost $3K and nothing to show for itrepairs were paid for but not completed..such as installing exhaust.I was also spoken down to and lied to. I have all emails to prove it.Maybe its a good shop if you own a BMW... but not for anything else.My Triumph went into the shop with clean shiny paint..comes back dull and faded..mold in the interior .. gas cap left not screwed down. Going to cost me even more money to fix all the damage they caused.

  Matt Bray
6 years ago
I brought my car in to have it serviced and my experience was great! These guys are very knowledgable and were honest with what could be possible issues in the future for my car. I also was able to get a great deal and opinion on the lowering kit + exhaust I got for my car as well. Auto Technic is a great place to establish a relationship with trust worthy people to work on/service my car.

  Sarah S
6 years ago
DO NOT BUY OR FIX YOUR CAR HERE!!!! These people are greasier and slimier then the oil in your car and SHOULD NOT BE TRUSTED. I bought a 2003 325xi from these rats with the promise it would require very little maintenance because the car only has 70,000 miles on it. When I purchased the car it had brand new Cooper tires on it and I paid extra to have them replaced with my own snow tires and keep the ones that came with the car. When I went to pick it up they told me that my tires had disappeared and gave me old, used, nearly bald tires instead.In addition to having to paint half of the car that was discolored and full of scratches with chipped paint, I have replaced thousands on dollars worth of parts, some twice, within less than 4 months of owning the car.The key to start the car stopped working after 2 weeks of owning the car, which cost $300 to replace. I have needed to change all of my headlights and tail lights (some multiple times) and once instead of charging me $15 for a headlight, they charged me $150 and it took almost a month to get my money back from this "mistake" charge. After only 6 months of owning the car and needing it towed twice, it completely died.The carfax I was given was not true to the condition of the car and none of the parts I was promised would be replaced or fixed before taking the car were. DO NOT COME HERE!!!!! SAVE YOURSELF TIME AND MONEY BY BUYING A RELIABLE CAR FROM RELIABLE PEOPLE

  James Kay
2 years ago
A+ service from these guys. They did a good job with repairs, and my daughter purchased a car from them that has been a good car. Good value, and they were super easy to deal with. Thanks! We'll bring that car in for service in the future from you guys.Service: Engine repairService: Engine repair

  Molly Boehner
5 years ago
I am very pleased with the service. I have purchased new tires and had brakes done on my Mini Cooper. Both of the times I left feeling confident in the work done. I highly recommend Auto Tech.

  Clint Dally
8 years ago
Brought my 2006 BMW X5 in after my usual garage said I needed new transmission and about $1,500 of work in miscellaneous areas. Dealt with Jeff and after a couple of visits and problem solving I spent roughly $400 instead of over $6,000 the other guys wanted to charge. Customer for life!

  Jennifer Jane
10 years ago
I recently was having brake trouble with my 2006 BMW. I called the dealer and it was ridiculous trying to get an appointment. I asked a friend, who also drives a BMW, where he gets his car serviced. He highly recommended Auto Technic. Not only was the quote much less I was able to get an appointment right away. The staff is knowledgeable and very helpful in answering all of my questions and concerns. I will definitely be a returning customer!

  Leighton Johnson
8 months ago
Service was awesome! This is my 3rd time I'm using this Auto repair shop and they are always professional.

  Kareem Rahma
3 years ago
DO Yourself A Favor, Do NOT Buy A Car From Here, Avoid This Place At All Costs. The Owner Is A Classic Greedy, Shady, Used Car Salesmen.Long story short, they sold me a giant LEMON with countless problems after telling me that the car had zero issues. Then, they refused to refund me or at least make me whole. The owner, Rob Driscoll Jr, accused me of creating the problems (putting the onus on me) even though I only had the car in my possession for FOUR HOURS before immediately texting(screenshot captured) them that the car had something seriously wrong with it. Additionally, the problems were not possible for me to create as they involved shocks, ball joints, bushings, and other internal mechanisms. These are the kinds of problems that are long-term and easily hidden by a shady mechanic/dealership. They spent over a month allegedly attempting to repair the car but could not get the faults to go away. Eventually, I told them I did not want to own a lemon and politely asked them to do the right thing and issue me a full refund. They refused and instead took advantage of me by purchasing the car back at a price less than what I paid for it. I lost $2000 here and over a month of stress, anxiety and turmoil. RUN DON T WALK AWAY FROM THIS PLACE. Rob Driscoll Jr. doesn t know how to speak the truth and is willing to do and say whatever it takes to ensure you get screwed. Trust me, STAY AWAY.

  Nick Simard
3 months ago
Great work, pricing and great service. What more could you possibly need!

  Charles Extrom
10 years ago
Had a CV axle installed by them. The install only took an hour (less than quoted) and I was happy to pay it. They recognized the passion I have for my car and actually let me drive it out of the garage so the mechanic didnt get grease all over the place. They even gave my car a once over and brought some problems to my attention. Over all I had a great experience with them and I will continue to bring my car to them in the future. If you have a modified BMW, this is the place for you!

  Josh Thomas
6 years ago
Autotechnic is the only place I'll bring my BMW! Rob & Jeff are very friendly and knowledgeable and explain the repair process in a way that's easy to understand. Top notch service at a fraction of the price of the dealer. Would give more stars if I could!!

  Robert Nimkoff
10 years ago
Autotechnic has been servicing my BMW street cars and race cars for 5 years now. Honest quality work and a great bunch of guys. Real enthusiasts who know BMW but also can work on other high end cars. Fair pricing, great location and good workmanship.

  Glenn Schietinger
7 years ago
Great service! Was quoted a 10k repair at BMW dealer for a new transfer case. Jeff and the guys changed the fluid 5k miles ago for a couple hundred and no issues since.

  Dakarius Ashby
3 years ago
Do not buy a car from here. They sold me a car that they claimed was running fine, but immediately (as in driving the car home) had engine problems. They strung me along for months before refusing to pay for the necessary engine repair. This is the most dishonest business I've ever had the displeasure of dealing with.

  Eli Wasti
7 years ago
Wish I could say something good about a small buisness but I really can't. They may do good work on some cars, but they charge too much as well as lie about the products going into your car. I brought my mini cooper to then with a broken axle and payed well over $400 to get an OEM axle and got a remanufactured axle (I went to mini cooper and had them tell me if it was OEM and was told it was a reman and not a OEM company) and a week later it broke. At that point I had them do clutch and the axles which cost me $2700. A month later the axle broke. I was told it was because i was doing burnouts and jumping the car, which is definetly not true. I had to pay over $400 to get it fixed. Now 2 months later my axle, is broken again. I asked for a refund and was told that I could get the axle warrantied and pay for labor which is soppose to be for 30 minutes, yet I paid $400 the last time. I will not return here and I must say, beware that not every mechanic is the same. Safe the time and money and go somewhere else. Unless your willing to pay over and over and over for low quality work, I would recommend staying away from autotechnic.

  Fedele Salmonese
7 years ago
Top shelf service. They get the job done the right way. I just purchased a used Jeep from AutoTechnic; Dave was very upfront about the vehicle; no surprises. I drove out with exactly what I expected.Real hometown service and concerns.

  Cris 3
8 months ago
I got my windows tinted and it was done same day, fast and good job

  James Hansel
10 years ago
Best in class! Auto Technic is a repair shop that stands out from the crowd because they are intelligently passionate about cars. My 2002 Mini Cooper CVT transmission failed after 125,000 miles and 11 years. If you know the Mini Cooper CVT (continuously variable transmission) then you may know that its failure is a big deal. The dealer quoted me a high four-figure price that was more than the book value of my car...ouch! Other shops around the NYC area offered to try rebuilding the CVT for less, but they would not quote a firm price in advance. The difficulty of repair and high cost of replacing the CVT is a serious dilemma faced by Mini Cooper CVT owners. Auto Technic worked with me and offered me some alternatives. I finally decided to have them install a ZF factory remanufactured CVT with a nice warranty. It wasn't the cheapest alternative but since I want to keep the car it made the most sense. Auto Technic gave me a much better price than the dealer and did a top-notch job. Since they have all of the BMW / Mini Cooper computer diagnostic and tuning systems they returned the car to me running better and shifting better than it has in years.Even though Auto Technic is a long hour's drive from my house, I have already brought the car back to them for another, unrelated, repair, with good results. I plan to make them my first choice for Mini Cooper service going forward.If you are stuck with a dead Mini Cooper CVT transmission, you're in a tough spot, but consider going with a factory remanufactured CVT and having Auto Technic do the work. I'm glad I did --- my Mini is old and has a lot of miles, but it drives like a new car.

  jose cordeiro
4 years ago
They treid to sell me a used car with a bad turbo been waiting for over a week for a call back from owner to resolve issue still nothing and I'm and returning costemer!! Would not buy a car here ever again had a good name but by the looks of the operation now taking care of customers is not a priority sad use to be a good place

  Matt Vincent
7 years ago
Worked on my Subaru a few months back. Decent shop but mainly geared for race cars. Gave me a good alignment. Great place.

  Nick Terrasi
a year ago
This is a great shop. Great people there, great service, cool cars. If you need repairs this is your place.