Gillette Auto Body Co Inc
4.4 (54)
4 Middletown Ave, New Haven, CT 06513
(203) 777-5581
thegilletteautobody.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael H
3 weeks ago
I got work from these clowns a while back and forgot to leave a review. They supposedly ordered a new bumper ($$) for my car and installed, a few weeks later the dent that was supposedly taken care of reappeared. So it looks like they didn't order a new bumper at all just fixed what was there and then it concaved again. Unfortunately i had moved to FL and wasn't in town anymore to go back. Can't stand these losers.
Richard Berger
4 months ago
They came in with a very reasonable estimate and saved my car from being totaled. High quality work and paint blending. I would recommend and use again, if the need arises.
shaniva young
4 months ago
Very respectful, straight to the point, great customer service. Highly recommended
Greta Morgan
3 years ago
I needed body work done on my 2019 Mini Clubman (not paid by insurance) and got estimates from four places including Gillette which was recommended to me by a friend. I am recommending Gillette as highly as possible because the overall experience was excellent. Interactions with Barbara (the manager) were clear, professional, direct, and accurate. Jerry (the owner) was easy to talk to and was willing to discuss details of the work and pricing much more than the other places I went. It was easy to tell that they were both honest and upfront, and unlike other places I got the sense that there would be no surprises later. The work was done by Juan who did an excellent job - the car looks new like nothing ever happened. The work was also done on the time line they gave up front and for the agreed upon price which was also the best price quoted. It's hard to imagine the experience could have been any better and based on my experience I will be recommending them to anyone who needs body work.Service: Body & Trim
Tino Acosta
4 years ago
Seriously these people ROCK!! I brought my car to a dealership to be fixed after a car accident.. The result was awful. I ended up going here after And they knew exactly what was wrong and did an incredible job fixing my car. I then brought them my other cars to be fixed and worked on and each one came out perfectly!! They are so so nice and personable. I have sent friends there as well and each of them had the exact same experience as myself. I can not recommend them enough?
Zubin Doshi
3 years ago
The work they did on my car was fine but they need a serious lesson in customer service. Both the owner and receptionist were the most unfriendly people I've met and they acted like they were doing you a favor for being their customer. I'd never go back because I felt so unwelcome.Service: Body & TrimService: Body & Trim
Alex Feliciano
5 years ago
This is how they work the best body shop in fair haven area
Emelie Agrinsoni
3 years ago
My experience with Gillette was great took their time with my vehicle after it had been in a hit and run. Very pleased and actually shocked that they washed the inside of my car for me and the outside! as a full time employee with a second job. I really appreciated this! Thank you to everyone there at Gillette!
John C. Reed
4 years ago
The work is great and the prices are fair. Jerry has been in the business a long time and great at what he does. If you have one car or a fleet of cars this is the place. You will have no regrets!
Nivia Vallejo
6 years ago
Gillette did work on my Nissan Altima did a Great job . Mr.Jerry Westlund is a very nice man . His workers are good at their job . He also has Great prices .
Jay
5 years ago
Very good job. the price was right and very professional work done i was very pleased had my car back before I expected.
Robert Westlund
4 years ago
Class act! We are very fortunate to have found such a great shop. Fast, professional collision repair with courteous customer service.
Juan Vega
3 years ago
I brought my 2020 Corolla to replace the bumper they did a great job and a affordable price
r bezo
5 years ago
Old school good quality it's very rare that you find somebody passionate about that work and want to make sure it stands out in this cookie cutter World there diamond in the rough
jerry Estep
3 years ago
I'll have to answer after a month just had paint work done looks great now ill keep you posted
David R
4 years ago
Great Auto Body Shop! These guys do incredibly good work.
Michelle Taylor-Hall
3 years ago
Exceptional services, very honest been using their service got at least 11 year
Angelica Alema
6 years ago
This place is horrible. The lady Barbara at the service desk was rude and they gave me a ridiculous quote for body work I don t even need done!
Abias Azmain
3 years ago
I picked up my BMW today and the repairs they did looks like my car is a brand new car
Mark Douglas
6 years ago
They fixed my friend car, it looks like it never happened.
Joe Iannotti
2 years ago
Very good
Joe Box Iannotti
2 years ago
Good job
Spencer Peiffer
3 years ago
Quick insurance claim appraisal
R Bezo
5 years ago
Very efficient and low cost
Scott Modena
5 years ago
Good work
Elvin Gonzalez
2 years ago
Top of the line work
Ninja Krazie
a year ago
Great place
Joel Sanchez
2 years ago
Is expensiveEsta caro