Euro's Auto Services Center
4.3 (36)
181 East St, New Haven, CT 06511
(203) 777-8488
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Euro's Auto Services Center is a reputable auto repair shop located in New Haven, CT, known for its offerings of oil changes, skilled mechanics, and wheelchair-accessible facilities. They provide services for various car brands, specializing in German and high-end vehicles like Mercedes, Audi, BMW, Saad, and Jaguars. The shop operates primarily on weekdays with appointments recommended for service.
Services offered: Auto repair, Oil change.
Euro's Auto Services Center Reviews Summary
Pros
- Skilled mechanics with expertise in German and high-end cars.
- Competitive pricing compared to dealerships.
- Fast turnaround time for services.
- Good customer service and accessibility features.
Cons
- Issues with diagnostic accuracy and prolonged repair duration.
- Instances of unprofessional behavior and poor communication.
Suggestion
Improve diagnostic accuracy and communication with customers to enhance trust and satisfaction levels.
Positive Words
skilled, competitive pricing, fast turnaround, good customer service, trustworthy
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Cimino
4 years ago
I ve brought my BMW to Mark several times since moving to New Haven. When the dealership tries to rip me off, Mark provides the same quality work for an unbeatable price. He is a skilled mechanic and I highly recommend him.
Rhonda Tillman
3 years ago
DO NOT TRUST THIS PLACE...The mechanic Mark had my car for almost 1/2 year,without ever finding the issue. I called him a total of 47 times,the bank called him, and he said he s still working on it, when I finally had to take my car,because he couldn t get it to start,although that was not the reason I took it to him...I towed my car to BMW,and they had it starting in 10 mins, these people had my fuses in the wrong place...I reported him to better business burea and he lied and said I didn t have the money to get my car,but I have the phone records, and the finance company has the recording he said he was still trying to figure it out,even asked me for more time... I highly recommend going elsewhere, and don t be fooled with his bragging of his experience,he doesn t know what he s doing,and I have 2 other friends that had the same experience,he should be shut down,Service: Engine repair
Johnny O
a year ago
They know their vehicles, so I m confident when I bring my vehicles here to get serviced it will be done right the first time never had any issue
Cyrece m
6 years ago
I often recommend Euro's Auto Service to family and friends. Mark provides good work and great customer service. I tell everyone he is my personal Mechanic. If you want good work performed on your vehicle with a fast turnaround time, Mark is your man.
David Santana
8 years ago
Brought my car in for service left with more problems than I started with. on top of this the mechanic left a glass mirror in my engine compartment and said it was no big deal. Every mechanic I've spoken to about it said that was very unprofessional. If I could I would rate this company - 5.. he is not part of the Better Business Bureau and has many complaints. After spending $400 with this company I thought I deserved a little more respect . and now pay someone else another 250 to fix what they didn't.
Dwayne MUB!!! Bell
8 years ago
I understand the owner of the shop is not very personable. But I have brought my cars to him for years and he is one hell of a mechanic and his prices compared to the dealerships (I have a Mercedes and owned Porsche and BWW before) is not even close. I would GLADLY vouch for his work! HIGHLY RECOMMEND!
Belinda E. Oliver
6 years ago
Mark has been my mechanic for over 15 years. I trust him! That's hard to state about mechanics (overall). When someone is looking for a good, honest and fair mechanic, I tell them to go and see Mark!
Dj Kid
6 years ago
Horrible customer service! Called the day before to see when i could bring my bmw in i was told to bring it next morning 8-9 i get there at 8:45 and the guy (guessing the owner) was on the phone so i politely wait until hes down only for him to tell me he cant help me. Didnt even bother asking what i needed or what i thought was wrong with my car. Lost my entire morning at work just so i can come and see the fool for NOTHING! I dont know how he has so many nice reviews because by his actions today its nothing compared to what everyone else is saying. Sad part is that if he wouldve taken care of me he wouldve had LIFETIME customer with me. Oh well on to the next then.
Adam Muralles
7 years ago
Marc did some Excellent work , on my bmw. when other shopshad a hard time pin pointing issue.Would highly recommend him and his team.
Caitlin Z
4 years ago
The owner was super nice and squeezed me in last minute. He did great work and got my car back to me w a full brake job I m just a few hours. Highly recommend
Avontay Yarbrough
3 years ago
DO NOT GO TO THIS PLACE... I had my BMW towed in after my car shut off and wouldn t turn back on.. after 2 days I got a call from the owner telling me that my DME was cooked and that I d need to get it replaced and was quoting me at $800... with my mechanic mind I knew something wasn t right so I decided to diagnose it further myself... I was changed $120 for this bogus diagnosis... after changing all the spark plugs and ignition coils the car fired right up.. no problem at all.. I then realized that my key wasn t unlocking my doors or opening my trunk (it was working perfectly fine before I brought it in) so I brought it back to the owner to raise concern and he gave me an attitude telling me that I d have to PAY to get it fixed after he messed it up... I m pretty sure it s just a fuse so I ll be checking it myself.. I WOULD NOT TRUST THIS MAN AT ALL... and the way he treats his employees is insanely wrong...Services: Electrical, Auto engine diagnostic, Engine repair
Yumac L
6 years ago
specialized on German and high end cars Mercedes, Audi,BMW,Saad, jaguars and more. Prices are fair consider this is not just a average shop that served Ford's and Chevy's.
James Calhoun
9 months ago
I know if I bring my car here I won t be disappointed known of this establishment over 26 yearsService: Auto maintenanceService: Auto maintenance
Jordan Agnew
7 years ago
He Worked On My Infinity And My Girls Audi A1 Work For A1 Prices, He's Just Always Busy, But Works On Top Notch Cars So Be There Early... Good Job Marc...
Noris Miranda
6 years ago
Mark may not wear a tie but he knows his cars specially imported cars, compared to the Mercedes Benz dealership his prices are fair and the jobs are done right, never had any problems, his the mechanic to go
Robert Simmons
6 years ago
The owner is a superior mechanic working on al domestic and foreign cars. Highly recommended their service.
D K
4 years ago
Mark knows exactly what he's doing. He's one of the most honest mechanic I ever ran across.
Kevin Lightcap
8 years ago
Was very satisfied with the work done on my vehicle.Plan on going back.Kevin Lightcap
Elvin Gonzalez
2 years ago
Top of the line mechanic without the top of the line prices I love it here
Michael Wright
2 years ago
Prices are okay but the knowledge of workers is worth it
Terrance Burroughs
3 years ago
Great service center, accurate diagnosis and reasonable rates.
Tam Jam
5 years ago
Unprofessional when needed a question answered concerning my car.
Microbial22
a year ago
Looks spooky and abandoned.
Troy Pok�Tr0yz Stevens Jr
a year ago
Decent work
O DC
5 years ago
Very nice people!
S Z
3 years ago
Can be hit and miss.Service: General repairs & maintenanceService: General repairs & maintenance
Eric Watts
6 years ago
Great experience
Wieslaw Duranski
2 years ago
The owner was very understanding, he repaired my car quickly and cheaply. RegardsWlasciciel bardzo wyrozumialy , naprWil mnie samochod szybko i tanio. Pozdrawiam