Rich's Car Works Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rohit Sureshanand
2 months ago
I needed to get a Pre-Purchase Inspection for a car, and I wanted to go to a shop where it looked like an experienced mechanic would take a good look at it, instead of having someone just quickly check the oil, brakes, etc.... without being thorough.I know I made the right decision and I am 100% happy and satisfied with the service I got. Shellie even contacted me the day before the appointment to go over some concerns regarding the car's history w/me, and to make sure that a PPI was worth MY time and money. This level of attention to detail is something I would never expect from a larger chain store or, honestly, anywhere else I've been.After the inspection, Rich went through each of his findings with me and in a way that I could understand. He gave what I consider as a very fair assessment of the vehicle (listing what is in good condition, what he could/couldn't check, as well as what needs work) and even told us to call back if we have any concerns or questions!Also, before coming here, I noticed there were a negative review or two, regarding politeness...I can't speak for those people. But in my experience, they were both very friendly, polite, honest and professional.Overall, the impression I got from this place is that it's a shop where they genuinely care about providing good but also honest service. And, I genuinely appreciate that. I will come back here, in the future, if I have anything that needs to be looked at!

  Charles Sherman
a year ago
I recently bought an older car that needed some work. I took care of some of the simpler issues, but when the car started throwing codes left and right I knew I needed a professional.Rich was the right guy. He took care to find exactly what was wrong and fix it in a timely manner, for a very fair price.Since then, I've trusted him for all my maintenance needs as well.Shellie made sure to work with my crazy schedule, explain my bill and is genuinely personable.Rich and Shellie were a both a pleasure to work with and I highly recommend them to everyone in the area.Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance

  Sean Bradley
a year ago
I went to rich's car works for a few minor repairs. They went through my van throughly and took pictures of the problems they had found. Gave me a detailed explanation of what they found. And were priced reasonably good. I will recommend them to everyone.Services: Auto exhaust system repair, Engine repairServices: Auto exhaust system repair, Engine repair

  Michael Mullins
2 years ago
As many others have written, Shelly, the receptionist (claims she is Manager/Owner) is super rude. I was trying to get a rough estimate on a simple repair. As I was explaining the issue I said, pretty sure it s the water pump and she immediately cut me off and said, I don t do pretty sure it s not worth my time . When I said to her that I would find business elsewhere she said, I don t need your business - have you seen my parking lot?! Ok well I ll make sure not to add to your parking lot problem!

  Keith Bouchard
a year ago
Rich always does a great job on my vehicles, they get you in and out. he is very knowledgeable. And trustworthy. he goes above and beyond to help you. Service: General repairs & maintenanceService: General repairs & maintenance

  Juan Rodriguez
2 years ago
Great, fast auto repair shop in Naugatuck CT. I had my vehicle checked and repaired in less than 6 hours and I called the day before to find out if my vehicle could possibly be looked at. Very fast honest and friendly people. Highly recommend

  Tyler Hatcher
5 years ago
They are a great place to bring your car to be fixed. I have been to a bunch of differant places and nothing compares to their service and dedication. They really take pride in their work and always have a great attitude. I will save you a lot of trouble by telling you to go here first and always.

  Caroline Meckel
2 years ago
This place is awesome! I had a bus full of high school athletes and we broke down close to the shop. They helped us get patched up and didn't even charge us for the work! Amazingly kind people! Please give them your business.Service: General repairs & maintenanceService: General repairs & maintenance

  Carlos Hernandez
2 years ago
Waste of time. They will try to take money from you in anyway possible. I thought they were honest, but unfortunately they only care about $. I have to keep searching for a trusted mechanic. Take my advice or go check it out for yourself.

  Norm Chouinard
9 years ago
Rich's is definitely a good place to service your car. He has saved me money on more than one occasion and I have never had any problems with his work.

  Gail Evans
2 years ago
Rich & Shellie have been servicing our cars for over 30 years. You can't find a better, fairer, place.

  K Click
5 years ago
Brought vehicle to them and they did good work, had done the same day, reasonable price. Thank you very much!

  Danielle Budnick
6 years ago
We called to get auto services and made an appointment. However, due to the horribly rude attitude and condescension of the receptionist on the phone we decided to take our business elsewhere.

  Yoelo
2 years ago
Horrible , super expensive for basic jobs and lady on the phone extremely rude , talks to you as if there doing you a favor

  Peter Faust
4 years ago
Great did job got car back same day it was towed there for a starter

  Lawrence Brennan
3 years ago
Great work reasonable prices Shelley and Rich are the bomb

  DAVID BRAI
5 years ago
30 years of incredible service to my family

  Dallas Stephen
3 years ago
Condescending .. Unprofessional .. long wait .. Poor service

  Michael Coon
5 years ago
Wonderful people great service

  Jeffrey Bloom
6 years ago
Ok