NAPA Auto Parts - Parts Place Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  sherry gomez
5 months ago
Very helpful getting free items during the Milwaukee sale. They gave me flyers and helped me pick out the items. Love these guys. #Christmas Gifts, #Naugatuck NAPA Auto Store

  J W
7 months ago
Parts are decent .Gentlemen at the karts counter seemingly , need to pass a douchbag 101 course to be employed there. It's never just 1 person, in fact there'd be 1 person that's cordial, and in sure he won't last long(or has prob quit , idk after repeated bad service I stopped using them ) so it gets an it's OK at best from me , because the parts generally are well built.

  Thomas Ketcham
2 months ago
Knowledgeable sales staff gets you the right part the first time

  Aaron juggernaut
9 months ago
Had got some rotors from Watertown for my jeep. They ended up being the wrong ones steve from the naugatuck store helped us get the right part we needed FAST great service

  Ron Peach
a year ago
Parts availability is excellent. Knowledgeable staff. Can get parts from warehouse same day-- sometimes even on Saturday if its early enough to get on the truck. Flexible with 2 stores and open late on weekends

  NAPA NAUGATUCK
5 years ago
Thank you all for the kind words.My team and I strive to be the best! Our prices are very fair, but sometimes an oddball part (with extreme difficulty looking up and finding), may be priced a bit high due to poor availability, or higher acquisition cost. With that said, we will always find your part, and resell it at fair market value. Also, 99% of the time we waive shipping costs if your part is not in stock and is ordered UPS, FEDX, or USPS, through the wide network of sources NAPA has provided us with!We also DO accept the NAPA credit card. Unfortunately, sometimes synchrony s system is down at the store....causing us to temporarily not be able to process them. This is rare, but it does happen.If for some reason you feel like you got anything other than GREAT service, please speak to me, and I will make it right!Regards,MikeStore Manager

  jane buitron
5 years ago
Had to come here to Naugatuck to this store as i was having issues with my car battery and wanted to have it checked. It was about 1/2hr to their closing time. There was one older gentleman behind the counter at the time. Initially when i asked him if he could check my battery he said he could not because he couldn't leave the store. After some begging on my part, he agreed. I didn't need a new battery however i asked him to show me a battery charger for my car and purchased that. He seemed bothered and then seemed to cheer up when i left after my $150 purchase!

  Anthony Schryver
5 years ago
I was told yesterday that they would not take back THEYRE OWN faulty crank sensor that sold me because of them being rude and having no common sense I was forced to spend money on stuff I didn t need because they won t refund me for a faulty crank sensor that NAPA had sold to me 8 hour before hand. I will be back maybe with a lawyer but you people will be paying for your rude and careless mistake

  Normand Marquis
6 years ago
Poor customer service. The rep who helped me was more interested in pulling orders for call ins as they came in. Kept starting to wait on me then answering phone then walking away to pull orders. Very disappointed. I ended up leaving with no parts after about 30 minutes

  eric mastrianna
a year ago
They helped me figure out information about my Rotors and breaks free of charge! Amazing service!

  Alfonso Demagistris
6 years ago
They have the parts, but need to work on their prices, almost every other parts store beats their prices, but sometimes they have that one part I need that nobody else has or can't get, and thats when I use Napa.

  Peter Cozzolino
6 years ago
NAPA Parts Place Inc. Naugatuck has a huge inventory and offers same day delivery for may hard to find parts. Parts are better quality and most warranties are lifetime! Very knowledgeable and friendly staff. NAPA Parts Place Naugatuck has a large inventory of Auto & Truck Parts for Asian, European and Domestic vehicles. They also specialize in Heavy Duty Truck Parts; Tools & Equipment; Paint & Body Shop Supplies; High Performance Parts; Farm & Agriculture Parts; Marine & Small Engine Parts.

  Deborah Evanoski
a year ago
They have good stuff been using them for years .

  Gary Cavallaro
4 years ago
Had parts I needed in stock and were cheaper than AutoZone and Advanced Auto.. 5 Stars

  Peter Cozzolino
5 years ago
Very friendly and professional team. Large inventory of parts, tools & equipment. I found a lot of DeWALT tools I was looking for on sale, less than Lowes, Home Depot and Online. Best part is they will lifetime warranty and replace most of the tools, not extra service contracts.

  Shawn Perchaluk
7 years ago
Twice when the other in town auto parts stores said they couldn't get what I need ... not only did Napa say they could .. but they had the parts there same day ..

  Francis Barrett
5 years ago
Waited a few minutes for counterman to finish phone call purchased a quart of oil asked about brakes for my volkswagon got prices and was finished with quote in five minutes and out the door

  Jozsef Megyola
5 years ago
Knowledgeable staff with all heart in to help and advice on your project. Very impressive.

  Michael Almeida
5 years ago
Most knowledgable staff around. Very helpful and always willing to help you out.

  Marc Kubovic
5 years ago
When the 2 other big chain parts stores don't have it and can't get it, napa's got the know how

  Krizti Marin
5 years ago
This is where I recomend getting all your parts there on top of there game if they dont have it they get it

  Patrick Ruscoe
3 years ago
The guys know their stuff. Will go out of their way to get you what you need, within reason.

  Chris Albert
4 years ago
Clean place Nice people. Great parts store.

  Sandy Garrett
6 years ago
Very knowledgeable staff....but a bit pricey

  Harriet McClay
5 years ago
The staff did not know how to run a napa c.c. so I was forced to use a cc that I didn't want to use.

  Lew Bene
6 years ago
If you need a part, it's quality and if it's not in stock they can usually have it in a day

  Maggie JustMaggie
6 years ago
Easy to find location, great, friendly, helpful guys. An excellent NAPA!

  JARED THE GREAT!!!
6 years ago
Friendly staff and always have a stocked inventory.

  Tim Reynolds
3 years ago
Best place to get your automotive products in town

  Brenda Sherokow
5 years ago
They are very helpful finding what we needed