1 Stop Auto LLC
4.6 (24)
251 Rubber Ave, Naugatuck, CT 06770
(203) 808-0476
1stopautollc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert H
2 weeks ago
Always friendly, they do exactly what you ask and never try to oversell you on anything. They also keep to the schedule they promise and are great at communicating anything unexpected.
Autumn Mucci
a year ago
This place is great! I go every couple of months for my oil change and for general repairs on my car when needed. They usually get me in same day and I m always satisfied!! Highly recommend.
Henry Reyes
a year ago
This place is trash . They took my car in ( 2018 Ford fusion hybrid ) , said they fixed it , still had the same sound after replacing 3 parts ( all three engine mounts ) . Drove back , left the car there for another 2 days . Got a call saying they fixed the car again and that we would only pay for parts ( right axle ) . They should have called before performing anything but didn t . They said they would drive the car to me , they didn t so I got an Uber . Once I got there , I drove the car and againnnn the same sound . The mechanic stated that you re going to have to really romp on it to hear the sound the sound was louder . We brought the car home , 2 days later the shifter stopped working so we brought it to Ford where they told us that everything they did was unnecessary and that they put the axle in without a spacer causing the louder sound . 1800 later and 4 new parts later the car is perfect thanks to Ford . They disputed the charges stating that we declined installing a motor mount sorry after installing all those parts and not fixing the issue hard pass . Nothing against them they just aren t good . As you can see on the picture provided it says nothing about not being able to fix the issue . They are incompetentService: Steering & suspension repair
igorantony
3 years ago
The place is great and the owners are really honest and trustable! I was about to be UTTERLY ripped off by one of those famous auto shops around and then I decided to take my car there....what a great surprise. The car is in perfect conditions now, like new!You won't regret going there. (Plus the staff is really nice and take the time to see you as a client, and not just one more number).Service: General repairs & maintenance
Jonathan Haddad
3 years ago
I bought a used truck in September I think, at 1 Stop LLC, and it is fantastic. The truck is a 2011 GMC 2500. I has no rust anywhere. It runs like a tank. Six Liter gas motor and it tows my horse trailer with no effort at all. Tim is the owner. He is honest and he is a Christian. He prices his trucks very well and he wont take advantage of you. This was the best truck I found after a long search, but it was also the least expensive. Tim even took me to a hub dealer to get it registered so I could drive it home. I cant say enough good stuff about this man, his business, or the truck.Service: Carburetor cleaning
Ryan Kendrick
6 years ago
10/10 would recommend! My car felt like it was completely falling apart until I took it here. In a reasonable amount of time, I got my car back and it was running better than ever. It was like a brand new car. The service was phenomenal and I will never bring my car anywhere else. These guy's do it right!!
Bobby Owens
4 years ago
My truck was damaged and I found this place because of all the positive reviews. From the moment I called I was treated like family. There s was always an open door for communication throughout the entire process of getting my truck fixed. The craftsmanship was perfect. Body work is becoming a lost art and these guys have not missed a beat. They have a lifetime customer from me and I will be recommended everyone I know to go here for their car repair needs. I even found out they install and fix plows and even have vehicles for sale. I wish I could give them 1000 stars.
Daniel Regan
6 years ago
Tim, the owner, and his guys are great. They did my daughter's car and my wife's. Clean, respectful and above all professional. Made dealing with the insurance companies a breeze. Highly recommend them! Thanks again guys
Noel Cromb
3 years ago
Tim and Kelly are fantastic. My car is running better than when I brought it in. Was very upfront and honest. Gave me a best case price, worst case price and still somehow was lower than his best case price . Will definitely be back.Service: General repairs & maintenanceService: General repairs & maintenance
Jonny Allen
5 years ago
My brake pads were so used that my car was unusable, called shop auto and he came out the same day within the hour. I wasn t even home, he managed to tow my car off the road and did the repair right there and then. Replaced both calipers and brake pads for a reasonable price. Also saved me about $200+ by not taking it to the dealership!! Awesome service!! Highly recommended! I will not be taking my car anywhere else from now on. Thank you so much!
Paul Fontanez
6 years ago
All I can say is amazing!!! I sent them my car, the paint and body work was perfect. My car was only 8 months old when it got hit and when they finished with it, it looked like it just came off the new car lot.Paul Fontanez
Hector Diaz
6 years ago
Have bought three excellent used cars from the owner Tim. Prices are very good and quality of cars were excellent. I recommend him to everyone we know that needs a preowned vehicle
Fawn T
4 years ago
A level of customer care I hadn't experienced before. I drove away from this company feeling relieved, grateful, and secure. I thoroughly recommend.Tim and Kelly and your team....thank you so much.
king kilo
3 years ago
Timmy and the woman with him from 1 stop auto were great. Amazing professionalism great value and great service. I recommend them to anyone in the valley area.
Joey Zullo
4 years ago
I would of given 100 stars if it was an option.This is by far the best automotive establishment in the valley. Tim (owner) makes you feel like family and I would recommend 1 Stop Auto to anyone!!! Thanks Tim
Laurie Allan
5 years ago
Service was unbelievable, very friendly and accomodating. Car was beautiful. Matched color perfectly. Did quickly. Will never go anywhere else.
Robert Kalvinek
6 years ago
excellent work and done when owner Tim said it would be done
Danny Primak
3 years ago
Best service best prices and quality work
Eloisa Serrano
5 years ago
Best job ever