Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Diane Wicks Bustamante
3 months ago
Highly recommended. This is a convenient location, a clean and secure facility, and the staff are friendly and helpful. I just ended a rental of a 10x10 space because I no longer have a need for extra storage space. Should that change in the future, I will come here. Thank you for a great experience.
Betsey Glynn
6 months ago
We had a great experience renting a Storage unit from CubeSmart. The unit and the facilities are very clean. We needed short-term storage while we moved into our new house. We highly recommend CubeSmart. Also, Hutch, the on-site CubeSmart Rep, was a pleasure to work with. Thank you! for helping with our storage needs!
Mardi Kane
6 months ago
Looking for a place to store our boat, it was recommended to me to try storage facilities (as Marina yards are full). CubeSmart was the only facility with a 35 spot to accommodate us. Charles Hutch Hutchinson was wonderful. Walked me to the available spots, so I d have my pick for the best fit. He offered many pointers navigating the facility to & from to simplify our process. I highly recommend CubeSmart in Monroe, they re fantastic!
Laura Corbo
5 months ago
So easy to sign up and pay online.. I arrived a day late but the unit had a new lock inside for me. The office had emailed a map of the space, paperwork, and called to follow up. Unit is perfect size and very clean.
Aaron Picking
a month ago
Rob had everything ready to check in when I got there. The whole storage facility is clean, and easy to navigate. Highly recommended storage!
Dr. Joseph Young
a month ago
Cube Smart is extremely lucky to have a manager of Hutch's skill level. He goes above and beyond every time. I will be back again.
Kate Powell
7 months ago
This was a wonderful first time experience renting a storage unit. Hutch and Jaylynn were very helpful and kind. Everything is very clean and well organized! Highly recommend!!!
Mike N
a year ago
Thank you Hutch and Ron for everything. This is our first time renting a unit so we were unsure of a few things. They definitely made the process easier for us. The facility is immaculate and everyone should know you'll be treated well. Highly recommend the Milford Cubesmart.
Guy Elsmore-Paddock
7 months ago
This is the best, most caring self-storage location I've ever had. I've stored with three others over the years in various parts of the country, and this one is THE BEST as far as concern for the customer and professionalism.
Roof Today
2 months ago
Rob was very nice and helpful. Storage unit was very clean.
Vinny Cracco
a year ago
This was the first time I ve ever used a storage unit. I had many concerns. After meeting with Hutch, and later Ron, all my concerns were gone. They answered all my questions and were very helpful getting me set up with a unit. The whole process was very simple and smooth.As for the facility and grounds, everything is kept very clean.I would highly recommend this facility to anyone needing such a service.
Joanne K
10 months ago
The whole reservation and rental process took less than 5 min. Easily manageable App, very helpful and friendly STAFF!! I would Highly recommend this storage facility! 5 stars!!
Emily Ashcroft
a year ago
Absolutely great staff.I have been at your Monroe site for almost 20 yrs.Hutch has always been very professional, extremely nice and always helpful.The new guy Ron is great as well. Nice plus to the team.
Tyler Kekac
2 years ago
This place is absolutely amazing and the staff is insanely accommodating. I had locked myself out and they helped me right away. I forgot my thermos outside my unit and 2 weeks later I came back and the staff came right to my unit and asked if it was mine. They go the extra mile and are very very friendly and attentive. The storage unit was clean and the premises well maintained. I would definitely recommend this company. They even stayed past closing to help me get my initial unit.
Carol Angotta
a year ago
I have been renting a storage unit at the Monroe location for several years now. The staff, especially Hutch have been so helpful with all my questions. The facility is clean and safe and easily accessible. I would highly recommend.
John Cade
10 months ago
Cube smart in easton CT is well run , clean, convenient and worth the price. Hutch the manager i had the pleasure of working with was professional and made the process simple and easy.
Ann Brockner
a year ago
Ron and Hutch were great. Made everything so easy and convenient.The unit was perfect size, they showed me many of them. Explained the process and completed everything so quickly. Pleasant and professional. So glad I chose cube smart!
Karin Heuser
4 months ago
I m surprised that all my things were intact since it s not a climate controlled unit. The things were in the unit for over 3 years!
Francis Niestemski
a year ago
It s a very nice location and is very quite and peaceful. Units are easy to get to and Hutch ( and so is Ron who I met earlier this week) is very helpful. I have been there since November 2017 but not this unit. I had three others.
Matthew Prince
2 weeks ago
Rob is the man! Great storage facility
Linda Johnson
a year ago
Why am I not surprised the Monroe CubeSmart has so many 5 star ratings? It s mostly due to Hutch. He s gone above and beyond any expectations at every turn, helping me with my RV when I first arrived a year ago and most recently when trouble arose. I can t laud his kindness and his off-the-charts solutions enough. He is a mega asset to your business. And Ron fills Hutch s big shoes admirably in his absence. Where do you find this caliber of individual I don t know, but they sure make CubeSmart stand out. I m a fan.
Tab Carter
a year ago
The entire process was so easy and the On-site representative was great with his customer service. He answered all my questions and was incredibly nice. Moved in within hours. Love the drive-up access.
Boyd Saxton
5 years ago
Hutch and his crew are great and always willing to help if needed. Recently I lost my phone and was sure it was on the property but despite many efforts to locate, could not. Hutch continued to look for it while checking the property during his rounds and found it saving me a lot of frustration and money. The property is always clean and well maintained, it is nice to see such professionalism! Thank you.
Tommy Daly
a year ago
For any storage needs, big or small, I would not recommend anyone other than Cubesmart of Monroe. Hutch helped me from start to finish through the process of finding a space to fit my needs. A year later and I could not be any happier!
Paul Stevens
2 years ago
My response to dealing with a company who fails and lied so badly don t take things at face value, check the local area for more personalized and professional options forst!!First you can predate my move in, then can t because the guy was being a Moran!?I have had to deal with stress for my interstate move that I was not expecting from something as simple as a storage unit.First the guy predates my move in date, I then had to push it back 3 days in order to collaborate with my moving company, then get told I have to move in that date or pay an extra $190 for the remaining three days after my 30 day period. Not impressed that you would put customers in this situation. So I ll be reflecting my feelings in online google/yelp reviews as well as not only not using or recommending you. But actively have others avoid you if this is how a move in date works with you. Now I get it that this is likely a franchise, but they still reflect you as a brand and I feel resentful that I even paid for a lock with CubeSmart, let alone trusted you only reason it s not too me star is at least he was a polite dude, albeit very unprofessional
Brian Young
a year ago
Hutch makes this the best CubeSmart in the area. Without being asked he improved our RV location, and has at all times been amazingly helpful and friendly. There is simply no better-managed facility in the area.
Steven Swensen
2 years ago
Hutch was great. He was friendly, knowledgeable, and professional. He took care of me like I was a member of his family. I highly recommend using CubeSmart in Monroe because of the outstanding service.
You know me
6 years ago
Very nice people to deal with, extremely clean facility. Hutch is the nicest person to work with on your storage solutions. I've now use this facility twice now and you couldn't ask for better service and a friendly guy. Truly, I just can't say enough about the quality of service and staff.
Rich Forrest
8 years ago
This is a great to store your stuff or rent a truck. The people who run it are TERRIFIC!! Evelyn couldn't have been nicer or more helpful. She helped me choose a unit and went way out of her way to make my move-in as easy as possible. Hutch is a great guy, too. He came by to check on me and see if I needed anything- you can tell he genuinely cares about his customers. I'd give them 5 Stars+++.This my second time renting from Cubesmart, and they are a really good, well-run company to work with. I recommend them highly.
Lynne Bacher
a year ago
This is a review about Hutch at store 0662 Monroe CTI am in the process of moving from California to CT. On Monday April 20th I got a call that the movers were near the town where I bought my condo and were going to be delivering to my condo within hours. The problem was I was still in California, and the moving company was supposed to have arranged to store my things.After much communication with the moving company I was left to arrange storage on short notice myself. After scrambling in a near-panic for a couple of hours I was referred to Cube Smart, where I encountered the most helpful, compassionate, professional person I could have ever hoped for in my dire situation. I can t speak for other CubeSmart stores or employees, but because of the above and beyond service I received from Hutch I will always use and refer others to CubeSmart. Hutch is an employee of store 0662 in Monroe CT. I cannot thank you enough Hutch!