Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Fred K
a month ago
I asked them if they can patch a hole on my tire. I have custom wheels which cost a fortune. The wheel was mint, not a scratch on it when I left the tire. I returned 2 hours later to pick it up and pay the bill. The owner said the tire was dry and they couldn t get the tire off the rim. Tire is about 14 months old so that was a bit suspect. I offered to pay for their time, but the owner said no charge. So I went outside to retrieve my wheel and I noticed significant damage to it. It appears the tech mangled it all up. Pry and scratch marks all over it. I asked the owner to explain and he basically told me it was like that when I dropped it off, which it wasn t. He totally wrote me off and walked away.
Mario Fajardo
a month ago
Excellent services team did a great job, Gustavo and Jessi where amazing the help trough the all process, they offer me a loaner car for the time that mine car will stay in the shop 100% recommended.
S Arnold
a week ago
I took my car in for the first time today just to get an oil change. I also noticed they have car cleaning services. So I took advantage of this. I was so happy with the end result! Normally, when I get my car cleaned, I would still have streaks on my windshield and that drives me crazy. I did not have streaks today. I will be taking my car back for future services.
Test Mail
a day ago
Auto Kingdom in Monroe Connecticut is outstanding. They are extremely knowledgeable, friendly, professional and honest. Combine that with very fair pricing and you have a winner. I have taken 3 of my cars there so far and they always exceeded my expectations. Do not hesitate to use them for any of your cars/trucks needing repairs. You will be very happy you did.
Lauren Condron
2 weeks ago
I had my brakes give out in a really scary incident; I was able to have my car towed there, and got it back HOURS later. Clean, friendly, and gave my family a military discount because we have a vet in the family. They did brakes and rotors for under 1k before the discount. Definitely will use again in the future!
igobylisa
a month ago
Had 2 cars repaired here. Quotes sent via text with detailed photos and called to explain what was most important to fix and why. Work done fast and fairly priced. Very friendly and courteous I will go back
Chris K
2 weeks ago
Called friday to make an appointment and was glad to find out i could take it in on Monday morning. They were very transparent through the estimate process and let me know one of the parts would be delayed only until the following morning. Last time i took my car to a shop it was there six weeks. Easy online pay and seamless transactions. They even aired up all the tires which is a very nice touch you dont often see anymore.
Kristofer Beacon
4 months ago
What a wonderful experience. Customer service was great, and management was even better. My car was leaking everywhere, but I didn t have an appointment They took car in immediately. Plus they got it fixed same day for a great price. 100% satisfaction.
Durrill Pinto
2 months ago
Great service and communication. Was able to have my car looked at and repaired the same day and make arrangements to pick up my car around my schedule which was after hours which was convenient. I also like paying on the link they sent to me with all the details of the work that was done. Over all good experience and I will use them again in the future.
Gerard Lamoureux
a month ago
As are so many I am always leary of auto repair shops, but this review is a pleasure to write. On 01-31-2024 I experienced a blow out of my front driver's side tire. I knew my tires were bad but I'm expecting an inheritance check from my mom's estate. I'll take care of it then.Fortunately for me it occurred on rte 25 in Monroe about a quarter mile from Auto Kingdom. I was comfortable from the moment I walked in the door. Extraordinary customer service from start to finish. Ended up with 2 new tires, balanced and aligned at a very reasonable price. I had called 3 other garages and was told I would have to leave my car overnight. I entered at 12:30 p.m., the knowledgeable staff located,ordered,and told me my car would be ready around 2:15 p.m. I drove out of there at 2:20. I recommend these professional and customer service oriented individuals to anyone (and if you know me I'm normally the biggest sceptic alive). I definitely look forward to working with these guys in the future and so should you.Second time there. Awesome service
Frederic DuBois
a month ago
My service at Auto Kingdom was personal, courteous and prompt. They called attention to areas of attention, which I appreciated and made suggested replacement/repair. Prices are fair and honest. I would highly recommend and will be a future customer.
lexy struck
2 months ago
Customer service is amazing at this place! They helped me figure out the issue with my car and got it done very quickly. Will go back to this place before anyone else in the future! Communication was amazing and very friendly! Thanks for all the help everyone at Auto Kingdom!
Valerie Cesca
2 months ago
Awesome place. So convenient! Modern, easy to do business with. Great people. Much better than the usual oil change experience! Highly recommend.
Melissa Curcio
6 months ago
We brought our car in for a flat tire at 9:30am. Ended up needing to be replaced. They ordered the new tire on the spot to be delivered in a couple hours. Long story short, the distribution company messed up twice and failed to deliver the tire. The staff went above and beyond, not only communicating with me multiple times as to the status of the tire, but when it was clear the tire was not going to be delivered, Gabriela from the front desk went to the distribution center herself and picked up our tire so that it would be done before 4:30pm. The staff was friendly. The building was clean and welcoming. I really appreciate the staff going above and beyond to ensure a positive customer experience.
Merceades Gonzalez
5 months ago
I had an amazing experience at Auto Kingdom! I recently went in for an oil change and to change my brakes/rotors. Gustavo, the manager, was incredibly informative and friendly. The shop is clean and has a welcoming, homey atmosphere. They even offered me coffee, and I got to watch Netflix while my car was being fixed. I highly recommend others to bring their cars here for service it's a fantastic place to get your vehicle taken care of! #supportlocalbusiness
Raymond Giovanni
2 months ago
Very professional and reliable service from a family owned business where their reputation is built from the care demonstrated day in and day out. This is very hard to find any more! Witness this experience and you will agree.
Karen Widdows
2 months ago
Excellent service. They were able to diagnose my check engine light and fix the problem quickly. Definitely going back again.
Northeast Ninja
a month ago
Easy to set up appointments online. Friendly staff and quick service with text notifications. Would definitely recommend them.
Nick C
6 months ago
Had oil changed and while I was there gave me a quote on new brake pads. Very nice people and all were very helpful. This is my new go-to place for car service
Xavier Flores
2 weeks ago
Great experience doing quick Oil changes there, highly Recommend!
Miguel Rosario
a week ago
Good service excelente people. Very honest and top of the line work .
Jesiel Vasquez
2 months ago
Great service . Was in and out for my oil change within 20 minutes.
Joey Chenoweth
6 months ago
Helped replace my tires. Very friendly team, great customer service, very fairly priced and they got the job done the same day I called!Service: TiresService: Tires
Greg Smith
2 months ago
Great staff and quick, professional service. Would definitely recommend!
Susan Applegate-Hristu
a month ago
They got me right in and out, all fixed up. My new go-to for car repairs.
Daniel Gilbert
a month ago
Awesome service all around!
Kevin Lietz
2 months ago
Front desk lady is hot
Caroline Pankey
2 months ago
Very polite and straightforward
Stephanie Morales
3 months ago
Incredible work
Rivas Harry
6 months ago
Excelente serviceServices: Brakes, Oil changeServices: Brakes, Oil change