Aubuchon Hardware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luigina Dzenutis
4 months ago
Such a pleasure to have assistance picking out new doorknobs and locks for my home! Knowledgeable and kind staff, Chris asked all the right questions to discern what would be best for my needs.I also got a new water filter and tool to remove the housing. I decided to search for a tiny screwdriver to open all the little battery packs on my Christmas decorations. It is called a jewelers screwdriver.Thanks Chris

  Barnes Barnes
3 months ago
Rude male employee. Reluctantly showed me to the area that had many of the same item in different sizes. Not sure which was the best for what I needed to replace. He really was nasty and I could tell he really was annoyed. Miss the old Stepney Hardware. Everyone there was helpful.

  Neil Barbot
2 months ago
Easy to place order. Order ready in minutes. Drove over to store. Employee delivered to my truck. Excellent service.

  Walter Shanley
5 months ago
Mike was very helpful and efficient. The store is very well stocked and nicely organized as well as being very clean! I will be a repeat customer for sure.

  Rich Guerra
5 months ago
As a real. hardware store, service is good and they have a good selection. I was shopping for a shop vac and they had a lot of size options of Craftsman vacs.

  Colin Iken
10 months ago
My new favorite hardware store! Quite a small, lovely place without the hubbub and craziness of Home Depot or Lowes. If you need something like lumber or pipes, Home Depot is your best bet but if you're looking for normal items like spray paint, electrical fixings, or tools, Aubuchon Hardware is a much better place to get it, and sometimes cheaper too. I come here for all of my small household jobs and the staff is always super knowledgeable with recommendations for what I might need, and they're very funny too! Highly recommend coming here for all your projects!

  John Cooper
3 weeks ago
Easy online ordering - great courteous people at store

  Richard Klauser
a month ago
Selection was not only what I was looking for but competitors did not carry the varieties in sizes.

  Bill Chepolis
9 months ago
We recently moved to upper Easton and Aubuchon is so convenient. They are friendly and very knowledgeable. I like to shop in person, but ordering online and just walking in the door and picking it up, is great, and have had no issues. I'll be back!

  Johanna Simmel
6 months ago
I had my screen doors repaired here and they did a great job. The price was reasonable and done quickly.

  Slawek Geca
4 months ago
Highly recommend.Everybody very friendly and knowledgeable, especially Chris.

  Shirley Chu
a year ago
The staff is very knowledgeable and extremely helpful! Jeff and Chris are very patient in helping you choose paint colors. They want to ensure that you ve chosen just what you like. Only paint store for me! They have all the supplies for a successful paint project!

  CubeSnake
a year ago
I went to the Rt 25 store in Monroe, CT because I'm a firm believer in patronizing local businesses over big box stores (HD, Lowes, etc) . Picked of 5 bags of Snow Melt, a bar for my Stihl chainsaw and a few other items all totaling over 125.00 or so. I also needed a key cut for my truck. Brought everything up to the counter and informed the clerk about the key. He said "he didn't know how" which is perfectly understandable and he got the other fellow (manager?) to cut it for me. He let out a big frustrated sigh, announcing his displeasure with me that I needed a key cut. He then asked the original guy if it has a transponder in it (it doesn't-the truck is an old 1984 Ford) and RIGHT IN FRONT OF ME states that ''these customers can be dumb sometimes and don't even know they have transponder keys!" At that point, I left my other items at the counter and simply left that store. How incredibly rude!! I will not be patronizing Monroe Aubuchon Hardware ever again and wish to extend my thanks to that manager for sending me to Home Depot. Incredible!

  Andy Spalla
10 months ago
Every time I walk into this store I am greeted by knowledgeable people who are eager to help me with whatever I happen to be working on. I love this place.

  Jarno Seven
a year ago
Aubuchon Hardware is a great asset to the town! They have almost anything you need for maintenance and repairs around the house. And a helpful staff that can find things fast.

  William Meyer
8 months ago
Online paint order was ready quickly. Very friendly staff with great customer service!

  Dan Johnson
10 months ago
Great local hardware store with outstanding service. If you sign up for their rewards program they send you good discounts on a regular basis.

  Kevin Moxam
2 years ago
West of town locale on State route 25 ( main street) the main North/south route through the upper Stepney section of town. Easy to see in normal traffic.Easy to get in and out. Great customer service, no waiting in lines.I bought a new jet sled and yaktrax, tried buying the sled from an online site but they wanted to charge me oversize shipping fee, so I saved a lot of money by just going and picking it up Myself here.

  Charles A
2 years ago
Not a bad store. But when the staff by the register engages in trash talking corporate executives (and I am one), I just opted to use Home Depot instead, saves me money and I don't need to hear how evil my colleagues and I are...

  James Morganteen
a year ago
I needed a small number of a particular type of wood screw. The big stores had nothing even close. Aubuchon had exactly what I wanted in a wide variety of sizes. This is the type of old-fashioned hardware store every community needs.

  Peter R
10 months ago
Staff is friendly and helpful. A nice alternative to the big box stores. Has a propane filling station.

  rocket man
2 years ago
I bought something and on my receipt it said redeem and get $7. off your next purchase.It did mention Go Rewards on the receipt but nothing about that you had to be a member or how to become one. No website, nothing. It did have a barcode at the bottom and said expiredApril 17-21The cashier was very nice and helpful. She tried to cash it but it wouldn t accept it.One of the managers at least I think he was came over and tried to scan but it wouldn t take.He said I don t know, the register spits these out once in a while but they don t work.The cashier did correct him and told him it was legit.I said well it says I can get $7 off my order.He looks at the receipt & says that I missed the date, it expired. The cashier corrected him again.I was there on the 17th.Then he says well are you a Go Rewards member . I said no. Oh well then you have to be a member. I said I did look online and there are lots of Go Rewards programs how was I supposed to know which one?He said did you type in our store name?I said no but I shouldn t have to guess.I said that s bad business.If your store offers a reward program they should have something at the register telling people about it or the receipt should offer a website or something.He reluctantly gave me the discount but besides that people who worked there never said can I help you find something?Again the cashier did.My opinion, promote the cashier to management! She s the only one who knows what s going on and knows how to treat the customers in a friendly manor.12 minutes waiting for this guy to figure things out & when he couldn t he made it my fault.They lost a customer. I ll go to Home Depot.

  Barbara Sonnemann
10 months ago
Get my gardening supplies here. Great store. Great employees! Highly recommend!

  Mary Chinault
3 years ago
Knowledgeable people, friendly and welcoming. This is a new hardware store within "BART CENTER". Nice clean store and well organized.I found what I needed, quick checkout and out the door.Highly recommend this merchant.

  angelo palange
a year ago
I've had many experiences here, either in person or over the phone. If you need spray paint or paint etc. you're good. If you're a do-it-yourselfer and need advice or any kind of help just google or visit the house of the di poe.

  John Kulhawik
2 years ago
I have been in a number of times and everyone I encountered has been friendly and helpful - whether I was buying a 25 cent bolt or larger ticket items. They are always willing to engage if needed.

  Laura Seekings
2 years ago
I have been in this hardware store 3 times in the last week needing different items. Everyone I encountered was pleasent and happy to help. And they rescued a kittyThat is aweeeeesome! Love this store

  Michele Elovecky
2 years ago
They have everything I need and its so convenient. Expert help available for all my project needs. Very happy to tried that new hardware store in Stepney.

  Matthew Russell
11 months ago
Helpful and knowledgeable staff, convenient location and quality products keep me coming back here!

  Jim Stiles
a year ago
Stopped in today to have two rare keys made. They helped me out when other HW stores said they could not. Both keys were difficult to cut but they work!! Thanks for taking the time to do this for a $7.00 order.