Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carlyle Nelson
a week ago
Good selection of items, fair prices and friendly staff. Also appreciate the military discount.

  Mustafa
8 months ago
I tried to return my old battery that I was charged $5.xx for core when I was buying it and I just want my core money back with returning this emptied battery, but they refused to give my money back because I don't have receipt. Their system sucks by looking up with phone numbers only, that doesn't show your purchases, no other way of finding your purchases like other merchants with like emails, CC, name etc.They know it is their battery since no one else sells that brand, they know I am their customer, they know I didn't steal that battery but they were looking for an excuse to keep that cheap $5.00 core money.There were only 2 kids at entire store, one doesn't even welcome you, she makes you feel like you came to a night club by her appearance and her talking way. I asked to speak to a manager but they said no manager there, they were the only 2 workers there. It is a joke store. The date of visit was 8/21/23 around 6pm if corp wants to investigate.You spend million dollars in ads and promotions to gain customer but you loose a customer just for $5.00 because he doesn't have receipt and you know it is your product, and you know you charge for core for any battery to everybody.I ll definitely go somewhere else next time !

  Tum203
a year ago
The store manager, Kirby, was extremely helpful and polite. Very knowledgeable too. The store is well kept and clean. This store also has more options for various products compared to other auto stores I have been in. Highly recommend.

  Rocco Clericuzio
a year ago
I stopped in to get new wiper blades for my car. Destiny cheerfully greeted me and was extremely helpful. She helped me pick out the right blades and also installed them for me. It was an extremely pleasant customer service experience. I will definitely return.

  Rich F
a year ago
Awesome store!!! Placed an online order in the parking lot. Walked inside 3 minutes later it was allset. Just great and friendly employees that work there.

  Jose Sandoval
a year ago
I did not like the treatment of the man who attended me to check the battery. I didn't even see any intention in wanting to sell me the battery. The store manager sent another man to check my battery, when we left the store he told me that he didn't know and that he had to deal with the car through the computer. I've been to that store, and I've seen that same employee changing batteries in other cars. Do they not serve Hispanics?

  Mary Chinault
3 years ago
Love this plaza. Auto Parts has everything you need to service your own vehicle. Very helpful staff, too.Then there's Jennies...Great food and totally fresh.The drive thru cleaners here is excellent too.Waves and Shaves salon is here also. I like one stop shopping.Highly recommend

  Tangledkittys
3 years ago
Great auto parts store & the employee's are so knowledgeable & helpful. They carry just about everything that has to do with automotive & etc. Great prices & sometimes Groupon has deals for Advanced Auto Stores. I purchased today 9/19/20 a pair of new wiper blades & was helped by 2 gentlemen employees due to issues attaching the new wiper blades to my car. The issue was with the blades not car & they both did a great job. I HIGHLY recommend this Advanced Auto Parts Store in Monroe, Ct. If you enjoy reading my reviews please give it a like or comment. Thank you.

  Chandravir Ahuja
a year ago
I went to pick up a rubber fuel line for a hack garden tool attachment. The sales folk were very helpful in finding what I needed and then cutting it to size.

  Melissa Hill
5 years ago
Husband and I always go here, very helpful, will make sure you get what you looking for, will order it if needed, great for businesses and business accounts, reasonably priced, lots of other car items. I love all options for interior and outer area of car decor. Good location and my husband always have good things to say . I give 4 stars only because sometimes will take long time or not enough people working to keep flow going if busy other then that it's all good

  Disco Kitty
5 years ago
Very helpful friendly staff competitive pricing .Kirby is very helpful with me he knows my car.managers are all helpful come out to your car and help you with what you need and if they are not sure they will get the information for you and they don't try to sell you anything but you don't need.Just don't go to the ansonia store.Trust net. They sold me the wrong battery for my car so I ended up going to Milford post Rd store. Much more knowledgeable. And they put it in right.

  Dan Good
5 years ago
I work on my truck almost every weekend and this is easily the best Advance Auto. The staff aren't part-fetchers, they know their stuff! Especially if you're a Ford guy. Always super courteous and helpful, and will tell you the best ways the get discounts when you're trying to save money on parts.

  Daniel Sterling
5 years ago
Advance always has a coupon or "speed perks" deal if you sign up. For my Jeep and Subarus, they almost always have whatever I need in stock. This location in particular has a good staff. Can be a bit of a wait sometimes, but that's just cuz they're giving the person ahead of you attentive service. Sometimes I do wish there was a separate check out line just for items on display. That would make running in to pick up cleaning supplies or similar much faster.

  Bill S
4 months ago
Always seem to have my parts available knowledge staffing ready to help you.

  Willie C.
a year ago
I called before going and the man that helped me over the phone was extremely kind and helpful, I had the same experience when I picked up the parts I needed.

  guttsaw
2 years ago
Shame on Advance Auto Parts in Monroe for attempting to scam customers into purchasing the highest grade batteries by insinuating/claiming those are the only batteries available for a vehicle. I specifically asked SAM M. outright - and repeated several times afterward - for "basic" "standard" "economy" "least expensive" battery replacement before SAM M. finally conceded to offer me a Diehard RED (a $80 difference from the GOLD). I said, "I mean sure, if thats the lowest priced battery available..." I still did not receive the lowest priced battery advertised online, the value battery, which is $15 cheaper.This tactic is predatory and absolutely disgusting, especially given cash strapped (and less savvy) individuals with failing vehicles are trusting and depending on this business to assist them with their auto needs.IN ADDITION....After having the battery installed by SAM M., I noticed (from behind the wheel of my car no less) a large object still sitting there before he shut my hood. I told him he had left something behind, and popped the hood. SAM had left the plastic battery frame which would have no doubt melted on my engine block had I not caught it before driving off. How was I, the customer, able pay more attention than the person servicing my vehicle to notice a 9x6 frame of plastic? Unbelievable._In reply to the below response:The sizing difference between models of Diehard Red/Silver and Value Battery is nil, as they are in stock at 26R size and all require height adapters(which probably amounts to a piece of plastic that according to my receipt didn't cost anything extra). Regardless, any issue stemming from sizing and price discrepancy should be a discussion had between the counterperson and a customer, particularly if they are SPECIFICALLY and REPEATEDLY asking for the cheapest battery available.Spin me another yarn. Don't double down by disguising a sneaky attempt at hocking premium batteries as a good service when you know it isn't.

  Mark
3 years ago
I choose this store because I never get bad service there.. Being experienced myself you can tell the guys are experienced. The prices are sometimes high and I know I can find cheaper. But I wait for the discounts Advance offers online. Worth it to sign up for their emails.

  Tony Fusco
3 months ago
Great for quick parts on the fly

  KING 986
3 years ago
I googled what wiper blade sizes I needed..when I went to register the employee asked me what vehicle and year..I was not too sure as to rear wiper as I went outside to check I came back in an he told me the correct sizes as I had wrong ones ..went as far as to have them already on counter for me then took my name an email and got me great discount .. definitely a great experience at that advance auto in Monroe CT..

  Kevin Moxam
4 years ago
Convenient location on Monroe turnpike (state route 111), nice new location that sent the only other auto parts store that was in town packing. Fully stocked at all times and if they don't have it they can easily get it from other advanced stores close by or order it for you.

  Carl Coletta
8 years ago
I found a very clean, well organized automotive supply store. I was greeted as I walked in. My purchase was engine oil, a suggestion was offered about a cleaner that could be added. It was a pleasant experience and I will shop there again. CC.

  Mark Nagy
3 years ago
They not only helped me replace a bad battery they went above and beyond! Friendly Professional Customer Service I will always appreciate their efforts.Outstanding! Thank you

  Nancy Gould
a year ago
Friendly and helpful. Great store and great people who work there!

  Carmen Dickson
4 months ago
Very helpful staff.

  April Santorella
4 years ago
Love how close it is to my house and I would have given it a 4 star review but they are a bit more pricey than if you shopped online or at autozone. I would have given it a five star review if when my mother went their to get new windshield wipers they treated her right. It started raining pretty heavy out and my mother turned on her wipers and to her surprise one of them was broken. So she pulled into Advanced Autoparts of Monroe CT were she saw an advertisement for wipers and it said "free installation with purchase". Now anybody who has ever changed a wiper blade knows that it takes about 30 seconds to do with a couple seconds to spare. When she went in and bout a pair she asked the guy at the counter if he could install them because she had never done it before. The guy to her no because it was raining out. So mad... anyways I crossed that place off my list of Autoparts store that I will be going to ever again. And with the amount of money I spend on cars (over $1000 a week) and proximity to my house it would usually be my first stop but now I go to autozone about 25 mins away from my house.

  Roy Capps
5 years ago
This is the best advanced auto parts store around. If they don't have it they can get it for you , if you don't know what part you need they will help you WITHOUT ANY JUDGEMENT. the people that work here are All very good people.

  Erric Moretti
5 years ago
Stopped in during a rainstorm, left an item on the counter, and the associate ran out as I was jumping in the car to make sure I didn't forget my part. In the process he got soaking wet. Great customer service!

  Jade Warzenski
6 years ago
They always have just what I'm looking for. The customer service here is spot on, the staff is friendly, plus they have better hours of operation to suit my life. Other parts stores in town are always closed it seems..

  john derosa
5 years ago
The folks at the desk here are very knowledgable and helpful. If they don t have the part it s there in the next day or so. Prices are competitive if you don t want to wait for cheaper online parts.

  Anthony M. Esposito
7 years ago
Place is good. Most employees are helpful and informative. Don't come here when it is busy because you will get stuck in a big line.