Mansfield Auto Parts Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  T. Nguyen
3 months ago
Dealt specifically with Kasper. Professional, prompt, punctual. Needed a particular part, was told that it would take be available next-day. To my surprise, a few hours later, I get a message that it was pulled and ready for pick-up! Maybe it was circumstance, but this change of events made my entire day better. Would 100% come back for future needs based on my first experience. Thanks Kasper and team!

  Tommy Jr
2 weeks ago
love mansfield used auto parts. great service very nice people. there also great on prices and very fair!

  Lucyna Mrozek
6 months ago
Amazing service. Part was exactly as described and in great shape. would recommend to anyone looking for a quality used part. The customer service was great and very helpful. I will definitely be using them again.

  alfredo veiga
2 weeks ago
Don t waste ur time with them,drove 2 hours to go get a part that I had order a week before get there the part is not cutting out, guys don t show up to work it s a mess there

  Nick X
4 months ago
Very helpful, i run a shop @ Xtreme Auto in Plainville, ct and once i see the parts available here I always choose the place and they always deliver

  Short hair
2 months ago
Awesome customer service quality bmw 335i transmission no issues! Id recommend

  Heidi Naumec
a year ago
The guys there helped me out with my caliper issue I was having with my car. They were all very kind and the used parts I got from them, were just like new, for great prices. I will be using only them for all parts and work I need on my cars.. they have great prices, great used parts, the guys are kind and honest. I'm really impressed because you can't find business like this anymore!!! I'd give them 10 stars if I could!! Thank you Masfield Auto, you guys are awesome! Heidi

  Tomasz Niem
6 months ago
Great place to get you auto parts. Stuff is helpfull and knowledgeable. Recommend going there for all your car needs.

  Tina Ferranti
6 months ago
I found exactly what I was looking for! Customer service was spot on and very knowledgeable. Quick shipping and I look forward to future business!

  KENNETH Q
a year ago
These guys are great! Called to get parts for my Infiniti G35 and Blaze was very helpful. He told me the parts would be ready to pick up in a week and he stuck to his word. I picked up the parts and the condition of the parts were exactly as he described them. They definitely took the time to carefully remove the parts so I would get them in amazing condition. They have really great prices compared to others. Customer service is an A++. I will definitely be coming back for more parts!!

  rafal11378
a week ago
Great quality parts and friendly customer service. Highly recommended. Best yard in CT

  Lillian Matias
5 months ago
Excellent customer service and very good prices on parts.

  Nino Barber
4 months ago
Tony was VERY HELPFUL, straight forward and great prices. Definitely recommend

  Chris Hayes
a year ago
I recently had a good experience here. I bought a replacement engine for my niece's 2014 VW Jetta diesel. The engine was super clean and damage free unlike a lot of salvage yards. The miles were a legitimate at 72,000 and the price was fair. The guys there carefully loaded it onto my truck. Furthermore customer service was very good and the front office has been renovated. The stockroom is organized and clean. It's much better now than the previous ownership, and it's much better than a lot of salvage yards that I've been to over the years. I will definitely go here again! Thumbs way up to Mansfield Auto Parts!

  Michele Wills
a year ago
Blake was the gentleman at the desk when I walked in without an appointment. He was gracious and asked "how may I help you?". We proceeded to discuss my problem to sell my vehicle. He answered all of my questions in a professional, intelligent manner. As a woman I have not had such a positive experience in the Auto business before. We made plans to help with my problem and ended on a very positive note. I recommend this business A+. Thank you very much

  Ari Brooks
6 years ago
Bought some new (to me) rims and tires for my car and they gave me a very good price. They were also very friendly and helpful, answered my questions and made sure I was getting exactly what I was after. It was nice because I don't know a whole lot about cars. Seemed like a father and son running the place. Nice guys.Note: This business changed hands sometime last year, so any reviews older than about 7 months should be ignored. They have been fixing the place up and every time I've gone in, it has improved in appearance since the last time.

  Berdakh Utemuratov
6 years ago
I just called them for a Toyota Corolla 2007 wheel rim. They had one and offered a reasonable price. But then I asked them for further discount which they agreed on. The rim looks perfect! Just went to pick it up and amazed with the customer service. They were very cooperative, supportive. Though the room needs ventilation or AC, which I saw they are working on. Otherwise as long as spare part is concerned I have been totally shocked how quick and professional they are, especially after reading so many negative reviews - i was not expecting anything like that. Will recommend everyone!

  William Schiessl
5 years ago
New management is always friendly and honest, quick with a joke or conversation and really put you at ease. They thought they were giving me bad news that the engine I put a deposit on had a cracked block which they found during thier removal inspection but all I needed was the head anyway which they sold to me with everything attached for less then I could have hoped for just the cylinder head! Fantastic service, thorough inspection and honest, hard things to find today. Can't say enough good things about these guys.

  Burton Kramer
2 years ago
Call to order parts The kid at the front counter was so rude said they couldn t deliver because of the price of gas offered to give $20 for gas never delivered the parts called to ask why said it didn t happen. When I asked if my parts be delivered tomorrow and I wasn t gonna pay the extra $20 for gas he said oh yes you are or I ll cancel your order. He never answer the phone stating what the business name was had to ask if I was calling the right number. I order a lot of used auto parts I have use this business before I am so disappointed asked to speak to the owner he said he was the owner when I said that he wasn t he said I have to email the owner.. This kid does not belong Customerservice I have no words.

  John David
10 years ago
These guys are awesome. I have a 1998 BMW 318I and was looking for a trunk tailgate deck lid. I found this part using a salvage yard parts search on the Internet and their part came up as 000 A in quality, and that is exactly what I got. I was able to go into the yard and look at the part before purchasing which is unheard of these days. The fact I was able to see the car and the parts before purchasing them made me buy more parts off the car I needed. They were willing to instal them on the spot, although I declined because I prefer doing my own work. Don't be afraid to haggle "with these awesome people" as I bought my parts below asking, and that is what it's all about if you ask me. I threw out a reasonable price and it was accepted. I will definitely buy parts from them even though it's a two hour drive from where I live!

  Amanda R
5 years ago
I have been here a few times and each experiance was respectful, and pleasant. The employees are knowledgable and willing to help out in any and every way that they can. I was beyond satisfied with the customer service I recieved. I will for sure keep this place in mind for future projects and I recomend checking it out for all of your vehicle projects and needs!

  anatol gogoj (Pingwinos40)
a year ago
Great local junkyard. Staff was very courteous and helpful, they even stayed past closing to get me the part I needed.

  Arthur Sweet
8 years ago
They had a steering rack for my 90 jetta and my only regret is not knowing at the time that they sell online new for $40, I had paid more like $75. That was really my ignorance though, and the service was decent. Thinking of goin there again.

  Tracy Spencer
7 years ago
we ordered a windshield wiper motor, gave Walter All of the info we needed including the VIN number, they sent us the wrong part. When I called Walter, his response was "what do you want me to do about it" then said he would have to look into who made the mistake, them or me. he then told me to send it back and he would reimburse me, well that was 3 weeks ago, he keeps making excuses, blaming his secretary, I've given him all the info he needs, still nothing, THIS MAN (WALTER) IS DISHONEST. he owes me almost $100 to be honest I wouldn't give them even 1 star, but that's the only choice I had

  En Kay
4 years ago
Great place to purchase quality European auto parts from. They are always helpful and welcoming when I call. I operate an auto repair facility near-by so this business is great to have down the road.

  Ryan Bergeron
7 years ago
I was looking for a cap for my 2002 Chevy, and was told that they had one that should fit. When I arrived, several were pointed out to me throughout their yard. I was told to measure them and come back with which one I wanted. One was on top of a Conex box. When I asked for a ladder to measure it, I was shown one and told that if I fell they would call the police because I was trying to steal.None of their caps were even close to a fit for my truck. Customer service is not something of which these people have ever even heard. This place is far from an honest business, and is a junkyard in the worst sense of the word.

  Derek Sousa
5 years ago
Awesome guys! Drive an hour to buy a bumper and it was the exact item that was posted. Down to every detail. Definitely recommend these guys for your auto parts. Very large selection !

  Olek W
a year ago
Very helpful and got me what I needed. Good sense of humor. A lot of people and places lack that now a days. Go see these guys!

  Shellie Hertel
4 years ago
Great place to buy used parts. Nice family owned business, with attention to detail. The parts were clean and exactly as presented. We would do business here again.

  J
9 years ago
Terrible. Along with the other rude customer service reviews, I was promised an engine that would be delivered the next day after putting a $200 deposit down and said it was already tested. I wanted to look at the engine and the people running the place did not know where it was (i.e. only the owner knew where it was). My brother called the next day (because I was at work) and they said the engine is no good and said they would call me back. I never got a call back for when they found a new engine and am going today to get my money back.