Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Yoylen Castillo
a month ago
Love how NAPA carries OEM brands for most cars for a peace of mind. Nice clean store, good staff!
Rich Jensen
6 months ago
Thank god I worked parts counter b4, still a little to be desired from my look up vs NAPA guys have in front of them. My look up said front caliper rebuild got there had guy double check & rear caliper rebuild they are totally different then car down ect!!!
Sabyl Sanchez
11 months ago
The guys here are so helpful and very kind. I would Give 5 stars if it was just them. Not happy that i was given the wrong part size also. The manager is very unprofessional, rude, awful attitude and very combative. Definitely shouldn't be a manager with how she doesn't know how to deal with people.
Deborah Myers
2 months ago
Everyone highly knowledgeable whenever I need a part or service
Steve Marks
9 months ago
'Greg' a NAPA employee just delivered a new battery for my Kia Sedona- it arrived just 30 minutes after I ordered it online after calling and speaking briefly with 'RJ' who told me they WOULD deliver locally within a certain distance, unlike Autozone, Advance Auto and it seems all of the others ( I called pretty much everyone in town ) who flat out told me they 'deliver to COMMERCIAL accounts only! So? I am now doing my business soley with NAPA. As a heart patient, I was not happy to find that just an hour beofre my new battery was delivered by NAPA, my van, which has been fine-no issuesm was totally dead. As I work on my own vehicles when possible these days, I checked the battery with a meter and it read 4.3 volts, I tried a portable jump started I'd bought about 5 years ago which I always check and charge, and it would get my lights working but did not have enough to start my van, and it was 'LO' quickly so now a new battery. It may- or may not solve my issue, but irregardless, NAPA came through so Kudo's to 'RJ', 'GREG' ( who even carried the battery 50' down to my van, and ALL at NAPA for helping a 'local' guy!!
CleanHeart Juice Bar
10 months ago
The staff at this location is amazing the person helping me was casey I was unable to come into the store due to having a sleeping child in the car and they got my oil for me Took my payment at the door So that I did not have to leave my car unattended they didn't even think twice about it and were so helpfull
jelafleur
a year ago
They have good quality parts but as far as Wix oil filters go they are twice the price of the online stores. I don't mind paying a little more for the convenince but twice the price is crazy
Dave
5 years ago
Excellent service and a team that will converse with you about your problem. Had a long wait from all stores to obtain a special hose. Staff was knowledgeable enough to use an even cheaper hose that is close in shape that worked extremely well. Just an example of what to expect when your project isn't going your way.
Julie Backus
a year ago
Helpful, friendly staff. They helped me get the particular part needed for my car.
Joseph Gagne
3 years ago
Napa is always my first choice. Never met an employee who didn't know cars. Parts always fit and always come with all the doohickies and fasteners. Their knowledge is yours for the asking.
Ian preston
5 years ago
Had what I needed. Friendly service, helpful, open on Sunday till 5pm. My truck was broken down right before a snow storm and I needed it fixed asap, and the fact that they are open Sunday saved me.
Christopher Moquin
4 years ago
Great prices, very knowledgeable staff. Good place to go when you need something now.
Robert Muirhead
5 years ago
Good knowledgeable staff, clean store. Knocked off one star because of their prices for parts; seem higher than their competitors for most stuff I've gone on to inquire about.
cj v
2 years ago
Good serviceGot me a rotor from east hartford storeIn 15 minutes while i waited in manchester .Cant beat that !
Tia S
4 years ago
Usually great. But I needed a bulb and they didn t want to order it in case it didn t work Really guys?
Timothy Becker
4 years ago
NAPA had the blinker switch for my 2003 Ford Crown Vic in stock! Their competitor told me they could get it in three days. Thanks NAPA.
Gabriel Ramos
7 years ago
Items are pricey but better when you have a coupon. Service is great, employees are quick to help you find what your looking for.
Gina DuBrow
2 years ago
They always have what we need. Great customer service.
Steven M
6 years ago
This is by far the best NAPA store in the area. They have things that aren't usually in other stores. Service is very good.
Paul Kerswill
2 years ago
Not quite there.... friendly staff, but oh so slow and had a hard time finding my online order. Seems to have been "training day."
Don Wilby
2 years ago
Got the part that I needed same day. Associate was very nice and efficient.
Luke Heckel
6 years ago
Helpful staff. Got me the headlamps I needed quickly and provided me the right information to make the best choice.
Glen Merrill
a year ago
Great guys doug and nik are the best
Benjamin Janey
4 years ago
Needed some touch up paint and they mixed it right then and there with lightening speed. They know their stuff.
Kenneth Falkowich
5 years ago
Always a good experience. They have what I need at a reasonable price.
Eric Dz
3 years ago
Well run store great staff, they know their customers
Jamiant Belden
2 years ago
Super help full and nice not many people their
Reid Hanson
5 years ago
Very helpful, and always has the parts that I need in stock.
Ernest McHenry
4 years ago
Always have the parts if not they'll order it.
Tommy
5 years ago
Another wonderful experience a napa Manchester. Hanna and Terry are great