Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jonny Rosado
2 years ago
What can I say about this fantastic team at K B Automotive? Alot. The receptionist Denise was very polite and courteous and throughout the whole process both her and the mechanic Steve were very professional and called me personally to inform me of what was going on with my vehicle. The prices were very great and reasonable and after the work was done my check engine light was off (it never was since I purchased the vehicle)! Definitely will recommend this place to anyone with car trouble. Great job K B Automotive!!!Services: Electrical, Auto engine diagnostic
Justin Carney
2 weeks ago
This place is great! Honda quoted me over $400 for a check engine light diagnostic, KB handled it for less than $200, in 30mins!
M E
a month ago
Took my car for brakes and they did a bad job that cost me to do the brakes over again. Also things in my car including a highway toll pass and other things were missing . Will not bring my car to this shop ever again.
Paul Arcand
9 months ago
Absolutely amazing experience! This automotive repair company is exceptional, with truly honest and dedicated staff who go above and beyond to help. They provided me with transparent feedback on costs and managed my expectations effectively. Moreover, they even did me a favor when I was in a tough situation. If you're looking for the best people to work with, this is the place to go! Highly recommended!
Valerie Miller
5 months ago
I got my breaks worked on a couple of months ago. It was close to $800 yet worth the price. The staff is helpful and friendly.
Tom Nev
10 months ago
Steve, Dan, and the team quickly helped our RN ERoom daughter with her Toyota Corolla bad alternator. We have been doing business with KB for 35 years and find them honest and able. I recommend them for both repairs and preventative maintenance.Services: Electrical, Auto engine diagnosticServices: Electrical, Auto engine diagnostic
Matthew Moore
a year ago
Went to this place looking for car repairs. The guy with dark hair acted like he was busy..barely greeted me or anything. I told hike what I was looking for and what kind of vehicle I needed repair on. He stated the computers were down but took my number and said he d give me a call. I never received a call. The next day I called the shop and the guy(can t recall his name) said he got busy and forgot and would call me back in a few. He never called me back. Horrible. Wasted my lunch break driving there because someone referred me there specifically. I went to ExPerTech around the corner and they took care of me immediately!
Kate Davis
a year ago
Fair pricing; fast service; high quality work; great communication. What more could you want from an auto mechanic?!Highly recommend!
Julie
11 months ago
Thank you to K B. I have gone to them twice and appreciate the work they did and the friendly and honest service. I plan on returning anytime I need something done
M S
2 years ago
Simply the best. Brought my Nissan Rogue to another local spot and they could not find the issue. Car was in rough shape and they saved me big time. I can t recommend enough, great business.
Melissa Summerlin
7 years ago
I picked up my car after a month long wait. During which I was given no information or pricing. My calls were not returned. As my calls increased due to weeks rolling by. I was treated like an irritation. After the one month mark. I was told basically my car was 85%. They weren't happy with that but. If I didn't want to wait longer. No timeline or information given. Well I could pick up my car. They charged me $350. Making it understood this was a great discount. The car isn't even a little fixed it barely runs. It will cost me additional money and inconvenience. I can not afford. Save time and money go elsewhere.
Joe Mora
6 years ago
Been going to KB for probably close to 15 years now. Very fair, will only do what needs to get done. Once I tried to repair my truck on my own, but when I couldn't replace the part, not only did they charge me for only a half hour labor but because I bought a quality part they used it. These guys are great. Appointments required!
Bing Light
8 months ago
I had an oil leak fixed a while back that had no problems with which is the only reason they're getting two stars instead of one. I brought my 2010 Murano there twice for a coolant leak. Twice I pointed out a hose that I knew was leaking and asked them to check for any others. I paid about $300 and they never even fixed the spot I asked them specifically to fix. I figured third times the charm and went to make an appointment to give them one last shot. I mentioned to the man at the counter that this is the third time I've brought it back and hopefully this time it will actually be fixed. The guy sarcastically said "we'll see". I never went back and never will.
monica sherman
5 years ago
I brought my car to K B Automotive after having trouble getting after market lights previously installed to work after a battery change at the Economy Oil next to them, and they saved the day. They saw me immediately, we made an appt for the next day, and now my lights are functioning again after about half an hour! Everyone there was friendly to deal with; overall a great experience.
James Hamelin
5 years ago
I have been bring my car to KB for years. I trust them to do only the work needed. Brought my car for break job. Front done, as back breaks needed no work for a while. Always upfront with work needed and what was not needed. I have a 2008 Avalon and a 2011 Pilot. Will continue my trust in this facility.
Lytae1
2 years ago
The most honest, reasonable, quality shop I've ever been to and I'm 51 years old, have had many cars, and I've even worked in a garage as a teenager. These folks are 100% the best.Services: Transmission, Exhaust, Electrical, Auto engine diagnostic, Brakes, Oil changeServices: Transmission, Exhaust, Electrical, Auto engine diagnostic, Brakes, Oil change
Robin Viveiros
4 years ago
The most honest garage I've ever been to and I'm glad I was referred there. They care about safety and the prices are reasonable. I recommended several ppl to them. They explained everything to me step by step. I will definitely go back. That place is the only garage i trust.
El Grumpy
a year ago
Great service awesome place to get your car fix with amazing Customer service i will definitely keep visiting and i strongly recommend (K B Automotive)
Sue H.
6 years ago
Tried repeatededly to scam me. Put aftermarket parts in my car when he initially told me aftermarket parts wouldn't work !!! Then was told after it didn't work "Sorry I tried my best " He had my car for six days. Nothing was fixed when I picked it up.Had to take it to Paul's Automotive in East Hartford. They fixed it in 2 days.
Randy Yost
5 years ago
Brought them my old 1999 mazda 626 with an electrical problem related to the headlights. left the car overnight, the next day they found the problem & fixed it right away . Extremely reasonable !!! I WOULD DEFINITELY RECOMMEND THESE GUYS. ... especially for an annoying electrical problem. !!!
Tommy Michaels
5 years ago
Bring both my 2000 malibu and 2012 F250 here for service for many years. Always superior service, fair pricing and advice on keeping the vehicles in tip top condition.Would not go anywhere else
Ricky Jordan
3 years ago
These guys are great at what they do and are honest people. I had a work vehicle down and even though they were busy they worked magic for me. I highly recommend these guys.
Katrina Burzynski
4 years ago
Fantastic service. I dropped by without an appointment and they were able to squeeze me in immediately and I was out in no time. Highly recommend and will be back.
James D
a year ago
Best repair shop in town. Very honest and trustworthy. And they get it done when they say it will be done a big pluse.
Brenda Fournier
2 years ago
These guys are great! Definitely going back for auto maintenance/repairs. Thank you for helping me out so quickly when I needed it!!Service: BatteryService: Battery
Akis Pelengaris
7 months ago
Fixed my truck and was honest did the job right.
Tallie Sevyn Webb
5 years ago
I brought my car there for new brakes. I don't know why they didn't do the back brakes as well as the front breaks. Not a happy customer.
Nate Quaye
4 years ago
I went in to get my wheel locks off they took care of me within 10 minutes I was off and gone. Great Service and will be back soon
Eric Clark
5 years ago
Honest and trustworthy business. I have been going there for years and have only had great experiences. I highly recommend!
Harry Rivera
3 years ago
THESE BOYS WILL TAKE CARE OF YOU, SPECIALLY STEVES SON, HE'S A GOOD OLD BOY..I LIKE THESE GUYS.GREAT PEOPLE.