Highline Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Przybyla
a month ago
I love the people who own this place. Every time I have a problem, I know I can give them a call to find a solution. The receptionist is also super nice.Recently, Walmart screwed me over, getting my tires mounted and balanced, which caused me to have a blowout. I called up highline, and they gave me such great customer service. They scheduled me an appointment in a few days, and they got all 4 tires mounted and balanced very quickly.I will continue to bring my car to such great and knowledgeable people. Thank you for everything

  Jordan Brown
3 months ago
Needed a tire plugged quickly. They took me in right away and dealt with the issue. Great customer service, and even better to support a local family who served in our military. Thank you guys!! 10/10 recommend!

  Robin Heselton
3 weeks ago
My engine light was blinking when I brought it to them showing it need tune up, misfires cylinder 5. After spending $907, engine light returned solid 24 hrs later. Brought it back and coded for Evac purge solenoid. They wanted to charge $224 to repair but i didn't do it. Took it to a honest mechanic who showed me that Highline mechanic left valve off and 2 ports during tune up out in plain sight and that it couldn't have been an accident because it couldn't be missed.Highline mechanic errors caused the problem where engine light came back on and wanted to charge me more money for a different fix. Honest mechanic fixed Highline errors free of charge. Thank you to the honest mechanic at CountryAutomotive!

  John Jarusik
2 weeks ago
So far, not much....but it was goooood!Having used the oil change business in front of them for a while, and loving them (now they are now a Valvoline drive through, I can't say they declined in personal relations or professionalism), I found myself in need of an exhaust repair, and brought it to Highline.Now we're talking about PopPop' s wheelchair ramp van, aside from the ramp, the only thing modified was the exhaust. Highline admitted that they "could" repair it, but I should go to Pop's. An exhaust specialist.'They might get it done quicker and cheaper, being an exhaust specialist."And the only thing that could get dad to some Dr appointments was this van.Thanks for being honest Highline.Alex from Pop's assured me they have done many of these "wheelchair van" exhaust repairs. And would get on it asap. Starting Monday.Wow.These days, I couldn't ask for more.

  L
3 months ago
great staff and wonderful receptionist! they always do such an exceptional job on your car and their knowledge of what they are doing is exceptional! 10/10 would recommend

  Anne Danaher
6 months ago
Steer clear! After holding my car for two days and charging $155 for a diagnosis I already provided, they could not make the repair. They said they were tired of searching for parts (which I found myself immediately). The manager hid from me when I tried to discuss it with them. Then, I got a receipt saying they did a diagnosis, but did not provide a written list of the recommended repairs. What the heck did I get for my money? Nothing!

  Gary G
8 months ago
Update - They charged $56 to scan codes to see why a check engine light was coming on but could not determine cause and explained they would credit that fee to their more comprehensive diagnostic service ($139) which they said would determine the cause. We came back in for the comprehensive diagnostic service and they were "unable to determine the cause". They then attempted to charge the full $139, without the $56 credit as previously explained. Apparently, we were given incorrect information the first time we were there. Since the problem was not determined, we asked what to do should the light come back on and were told they would look at it again without a charge. When clarifying the first miscommunication with the manager, he then explained they WOULD charge us another fee if we had to come back in for them to try and figure it out. So to all potential customers, you could be paying roughly $200 for diagnostic work which gives you no answers, and then they expect you to pay another $139 to hopefully get you an answer. So $339+ just to maybe get an answer. That does NOT include any actual repairs!The next day the light came on and the car shut down on the highway! Thanks Highline. We are seeing a new mechanic obviously. STAY AWAY from Highline.

  Allan Berube
8 months ago
Don t waste your time or money there. I like to support local businesses but getting shafted is down right ridiculous. I was warned not to go there but didn t listen.I brought my vehicle there for a specific reason. 2 hours later and $233.76 they diagnosed it as the same specific reason I brought it in for. The told me it s was going to cost me another $750.00 in parts and labor. I bought the parts myself for $135.00 and it took me and a friend who neither of us are mechanics nor did we have a lift or air tools, one hour forty minutes. Seriously .ohhhhh and the $233.76 was with 50% of diagnoses. Plus they broke a part of mine and damaged another. But, they did replace the broken part. But didn t tell me they damaged the other part. I found it when I fixed it myself ..thanks a lot .. Tarcas would never have done that.

  Matthew Davidson
a year ago
They are so fast and friendly. Not sure why anyone in the area would go anywhere else. You'd be surprised on the services the offer. Large waiting room and right near downtown.Click the thumbs up icon up below if you like my review. I'm a Google Maps Local Guide (Level 8) whose 300+ reviews and 1000+ photos have been viewed over 30 million times.

  gary gauthier
9 months ago
Stay away! Conflicting information was given on two separate issues and when attempting to clarify with the manager, he became hostile and insulted us by calling us names and said we could take our business elsewhere. Not once did we use profanity or result to name calling we simply attempted to clarify statements regarding charges/fees, as we were initially given incorrect information and didn t want another surprise the next time we came in, which at this point, will be NEVER!

  Tom Probulis
a year ago
I dropped off my truck the night before the scheduled appointment for an exhaust manifold replacement and to have the spark plugs replaced. The next day, in the afternoon, I had a missed call with no voice message from Tarcas. I called back and was told that they did not want to do any work on my vehicle. I was given multiple reasons such as too many broken bolts on the exhaust manifold ( there are no bolts, there are studs) then the truck was undercoated and then they didn't have the man power to do the work. Tarcas at one time was a reputable shop that prided itself on service. This is no longer the case, very unprofessional!Service: Engine repair

  Michael Adomelis
2 years ago
Last month I brought in my '08 Pathfinder which was having periodic stalling / shifting issues. They quickly resolved the issue, identifying / replacing a faulty camshaft position sensor. Friendly service as always, and very reasonably priced - vehicle is running much better ever since!Services: Electrical repair, Auto engine diagnosticServices: Electrical repair, Auto engine diagnostic

  Zachary Uppling
3 years ago
Honest, respectful, trustworthy. They didn't overcharge me when it would be very easy to do. $14 for a gas cap to fix my check engine light? Not $300 for a new 02 sensor like the other shop said? TARCA, you bought yourself a lifelong customer for just $14!

  Gabriel Maccio III
a year ago
Great experience overall friendly knowledgeable needed my emissions done went somewhere else first and they couldn't help but tarcas did thank you.

  Rick Intravia
5 years ago
I have had work done elsewhere. Never again. These people are excellent and honest Rick works on all of our 5 cars including my 1970 Duster. I suggested a show on Velocity Channel called our honest local garage. Probably wouldn't work without the drama. Thank you guys for keeping us running. He even fixed my wife's 1988 Lebaron. Never ran that well for a K car. The car didn't even deserve a name, just a letter.Good people.My wife will probably beat me for making fun of her first born! The Red Sled.

  Kiera Antignani
7 years ago
Normally I come here from out of town when I'm home visiting family because service is fast and the people are pleasant. This morning my car was moved out of line because a woman came in and said she "had to go to work"...I'm sorry but it's Thursday morning. Almost EVERYONE is on their way to work. My car was moved behind this woman's Car who waltzed in 10 minutes AFTER me. I had to wait for an extra half hour....NOT COOL.

  Melanie Hanley
4 years ago
Dropped my vehicle off after hours on a Sunday. First time customer, serpentine belt broke. They had it done by close of business Monday. Definitely recommend. I will use them in the future. Excellent service!

  Dwight Barrett
6 years ago
Some damage was done to my car by an employee. As soon as Rick (Owner) found out about it he immediately called me and had me bring the car back for him to completely repair at his expense.Rick does the best work and always does right by his customers. I would HIGHLY recommend him.

  Paul Cote
2 years ago
Great place for all kinds of auto maintenance. On this day we did an emission check, oil change and tire rotation. All done quickly and efficiently while we waited.

  David Rose
4 years ago
Solid local service garage, friendly and happy to work on our Subarus. Belts, brakes, plugs, tires and odd rattles all worked out great. Oil change business fast, clean and fair pricing.

  Matt P
9 months ago
Way beyond expectations! Highline's facility is spotless; people are friendly and knowledgeable; and they are prompt!Service: Auto emissions testingService: Auto emissions testing

  Jackie C
a year ago
The staff is friendly and ready to answer any questions you may have.I will definitely return for work on my car in the future.Thank you!Service: Auto emissions testingService: Auto emissions testing

  Dina LaTour
a year ago
Got emissions done on a walk in. Super fast and efficient, very friendly people. Reliable place!

  Jamie Laskow
a year ago
Great food Great comedy..good food.. Horribly managed . Waited 1,5 hours for a pizza and chicken nachos..

  Dan Madison
3 months ago
Good service at a good price!

  Sheldon Shinz
5 years ago
Wanted 420$ to fix a passenger side mirror. They printed out a piece of paper for me showing me the prices claiming the mirror itself cost 225 dollars and the labor was another 200. I searched up the mirror myself and it was 80$ same color, and me and my father fixed it in no more than 20 mins. Rip off artists

  Ch Bd
10 months ago
Did not do the work requested and we're not done in a timely fashion. Definitely recommend never going there.

  S Swen
5 years ago
Can we talk about great mechanics? And how my car started making a horrifying rumble noise at idle and Tarcas said, "OK, stop by this morning".And Rick put my car right on the lift, asked the oil change kid to hand him a gigantic wrench, then came back out.And he showed me a big rock and said "I don't even want to know where you've been...(in your Prius!!!???)...you're all set."Then the kid pulled my car around and I left. No charge. Tarcas Hebron Automotive Repair

  Cindy Wieting (WietingDesign)
5 years ago
These guys are great, honest and trustworthy. I started using them about 6 months ago, and will continue to use them. Rick is great and always gives me great service. Great staff, great service!!!

  mary lee marino
2 years ago
I have been using Tarca's since I moved to Hebron 4 years ago. They do everything to get you in and take care of you with the best of care and the best of service and prices.Service: General repairs & maintenanceService: General repairs & maintenance