Strong's Alignment Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  zee baby
2 months ago
i called to get a brake issue checked out, they took me in the same day. They had my car from 3pm-530pm they didn t close till they finished the job.He explained what was wrong and charged me a great price for switching out two different parts, definitely coming back thank you!

  Yaindhi Alvarez
7 months ago
RELIABLE, is the word I would use for the team! They are very friendly, empathetic, and the best of all HONEST. I read the old comments but This place has been under a new management, personnel and ambiance since October, 2022 and it s a completely different place than it was 11 months ago. I strongly recommend those who had a bad experience in the past with the old management one more chance and you won t regret it! Best mechanic shop around

  Amber Vassello
7 months ago
Ever since I moved to East Hartford in January 2023 this is the only place I go to. They do great work and go above and beyond to help out the lil guy. They do their absolute best to fit you in and definitely go the extra mile.

  Claribel Hern�ndez
7 months ago
This place always looks for a way to make you feel safe with your car. They always make a space for you at your convenience. Excellent service and quality in terms of price and product.

  Javed Ali
6 months ago
Very knowledgeable mechanic and humble, I had to do my breaks they were very professional.

  Marathon_ Truckn
4 years ago
I made an appointment for an alignment at 12:30 pm on Tuesday August 27th. Got there right on time. No one was at the front desk and a couple minutes of waiting around was cool, I didn't mind it. However, after ringing the bell a couple times, I was standing there for 10-15 minutes before someone came to slam the shop door in my face (door from front area to shop was open) and make me wait a few minutes longer. Finally an older guy came to help me out. He was done in about 20-25 minutes. Brought my car around and I was good to go. I asked for a printed copy of my alignment he says he doesn't do printouts. Would've been nice to know that before the alignment otherwise how am I going to verify everything is straight? Whatever, cool I pay the cash get my receipt and I'm on my way. When I got to hwy speeds I realized my car STILL pulls to the left pretty badly. Only reason you got 2 stars Strong's, is because once you finally got my car in your possession the service was pretty quick. Your customer service is trash. Do better.

  Arthur Biryukas
4 years ago
Made an appointment for an alignment, showed up 10 minutes early, saw the sign to ring the doorbell and wait patiently, did so. A few minutes later a guy walks in asking me what I'm here for. I said i am here for my appointment regarding my alignment. He said alright, took my keys and i sat down. About 20 minutes went by. He walks in, says he is done. Asks me how i will pay, and no ones said what he did to the car or if it drives straight (surprise it still doesn't drive straight). Not a friendly person and I don't know if he actually adjusted my alignment.

  Steven Doyle
5 years ago
I don't usually write reviews but I just had such a bad experience here, I've struggled to keep it to myself.. hopefully it helps you go in eyes wide open to this place. I've been looking for a good alignment shop and came here having seen good reviews and having spoken to my dad who said all of the Pratt engineers (including him) used to go here in the 70s & 80s. While it looks like it hasn't changed since the 70s that isn't my issue with this place -- it's the way I was treated while I waited for tires to be mounted on rims and installed on my truck. The waiting room had People's Court blaring on the TV which you're not allowed to touch. Nobody else was there and I had work calls -- I felt it was okay to turn down the volume so I could actually hear the phone and I guess that was all it took for Tony Jr. (the only one working there) to go from mildly rude to downright obnoxious. Whenever he came back in (from working on my truck) he turned up the volume and hid the remote -- I turned it down as again, I was the only one there and there was impossible to do anything else but listen to that show w/ that volume. After telling me I had to go get valve stems (which I was willing to do), saying my truck was a hunk of junk and leaving my dirty old wheels / tires on the curb for me to load in the back he capped it all off by throwing a bunch of pens at me when I asked for one to sign the receipt, saying I "was a rat that looked all around the waiting room -- how could I not have seen the pens? I saw you on the camera" I guess you're not allowed to look at the pictures on the wall either? As a lacrosse dad and Whalers fan I was actually enjoying the pictures / nostalgia -- heaven forbid anyone actually wait in the waiting room. Some common decency can keep this place from going extinct.

  Javon R. Rankine
a year ago
Don't you ever take your car to this place. YOU WILL REGRET IT. The mechanics are scams and they take forever to fix your car. They also don't write down what they do to fix or diagnose your car. Just charges a thousands. & then argue if you try to ask questions. THE WORST PLACEServices: Vehicle rebuilds, Vehicle wreckingServices: Vehicle rebuilds, Vehicle wrecking

  Fanny Huapaya
2 years ago
Never come and get a alignment here, the guy had me waiting for 2 hours then took my car in for only 3 minutes and then drove out and got out the car and said it all done, car was still exactly the same as when i first took it, then i took it back and told him and he said "well your gonna have to drop it off tomorrow so i can look at it" . the man is unprofessional and disrespectful, i have never to to any shop and experienced snything like this, dont waste your time coming here your better off going to one of the shops down the the street like i should of done.

  Eric Lamont Ford
6 months ago
Never had work done so I don t know there service

  gus loukas
5 years ago
I took my 2017 Nissan GT-R in for a front end alignment after another shop couldn t get it right, Tony and his son did an amazing job and my car is back to normal with no issues, these guys are great and I will not go anywhere else from now on, thank you strongs for being amazing.

  Danny Rossa
6 years ago
Best place for an alignment. They drive your car before they make adjustements and after to make sure the car is truly aligned. They dial the car in. I been bringing my cars here for years now to make sure they are aligned.

  Maiker Cedano
8 months ago
They are under new management but the same great service prices are very competitive, and they are compromised

  Jason Robaczynski
6 years ago
Had great experience with them in past. But must say have gone down hill fast. Price sucks not given up front. I would not go back ever again. Sad because they've been there for long time. But sadly over priced for their service.

  Juan Lopez
a year ago
Not helpful at all they think they a dealer the he charging . I'm gd found better shop around my way in Hartford. They all set.

  Kelitza Otero
7 months ago
Great costumer service and work. Highly recommend.

  Walter Bounds
6 years ago
These guys are old school. Highly experienced. Not many garages like these left. I drive there all the way from Simsbury for steering alignments.

  Maiker Cedano
5 months ago
New management they are the best!!

  Tony Tee
4 years ago
Decent work on my alignment. Just wish they gave paperwork showing the before and after measurements so I can verify

  Anonymous
3 years ago
Second time using Strong's. Wonderful service, great guys, done very quickly and at a good price.

  Godson Boss
2 years ago
Good reliable! Services cars

  David Demers
2 years ago
Great local old school service very friendly

  Tim Wochomurka
7 years ago
The only place to go for alignment, and beats the price of any chain shop.

  James Davis
6 years ago
They are really good at what they do, Really Good!

  Jean Nadeau
2 years ago
Great nice guy do deal with

  Dianne Crowe
6 years ago
Great work and very honest

  Maximino Ruiz
a year ago
They are the best at what they do

  Littleman Jackson
3 years ago
Nope.

  Moises Castro
3 years ago
Crowded