Chuck & Eddie's Used Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicole Rodrigues
a month ago
Rafael was so kind and super helpful. They got the rims I needed and called us as soon as they came. I highly recommend coming here for your parts. Obviously good parts take time so give them a break when ordering. Things don't happen overnight! So glad I came here!!! And the other staff members were super professional.! Love to see it!

  Jose Aquino
4 days ago
Rafael was great and very accommodating. As soon as I walked in they were very eager to help me . Very friendly . Found my part fast and effectively . Made sure I had everything I needed in a quick process .

  Jak
6 days ago
I m giving 4 stars to Jonathan and Rafael for going above and beyond. However, I was disappointed overall as I had several issues getting the correct rim for my car. I was initially told by Southington that they didn t have the part despite Hartford putting it on hold for me. After Johnathan contacted Southington, they magically found the part but it wasn t the right one. Jonathan and Rafael took over from there and explained that they were still getting familiar with their new system. They ordered me another rim and handled the exchange. I appreciated them reaching out to me personally and trying to rectify the situation. At the end of it all I had to buy another rim from somewhere else as I was still given the wrong rim.

  reggie ramson
2 months ago
I was referred to Chuck and Eddies by "word of mouth". I had great experience looking for tires for my car. I didn't have my walking cane with, me but the manager Rafael Castro, took his time to help me. He didn't rush me through the search. Such amazing GODLY patience he exhibited.Because the staff really cares about the customers, I definitely would recommend this establishment for searches for needs of your car.Rev. Reggie

  Felix Santiago
2 months ago
I recently had a fantastic experience at this junkyard. The staff was incredibly helpful and knowledgeable. They had a wide selection of parts, and I was able to find exactly what I needed for a great price. The yard was well organized, making it easy to locate what I was looking for. I highly recommend this junkyard for anyone in need of auto parts.

  Berlanda Cyril
2 months ago
Went to Chuck and Eddie s , where I met the salesman Jonathan.. he was super friendly and had great communication skills and they work fast! My part was supposed to be ready in two days but literally got it the next day. Everyone there was extremely helpful. Would definitely recommend!

  Manuel Perez
2 weeks ago
Guy's , new manager Rafael is up the chain , very professional and helpful now thise place is getting better and better since his there , !!!everyone!!! the new best place. To buy car parts is on chuck & Eddie's. Of Hartford...I went with my wife and Rafy gift us and spectacularl service. !!!THANK YOU!!!( RAFAEL)

  Ashanti Hall
2 months ago
Had issues finding part and making payment, having to call the store multiple times through out a couple days ! Both James and Rafael worked fast and effectively to make sure I had my part and also same day service! Though we had some minor complications I recommend this establishment. 10/10!

  Charissa Breen
a month ago
They always have the parts we needs and are always so helpful! I recommend using them anytime you need anything for your car! Staff is so friendly!! Def coming back to see Rafael Castro, he will take care of you.

  Tesia Martin
a month ago
From my personal experience ... I highly recommend to go to Chuck & Eddie's. They have always helped me out with any situation I've been in, from getting rid of my car (junking my car) with unrepairable damage to even helping me get parts for a classic car that's even older than me! I've received the best customer service from Rafael & Gary (plus the other staff but I did not get a chance to get their names). Thank you !

  John Bara
2 months ago
Don t really write many reviews, but I was very impressed with Rafael. What a great guy took care of what I needed in a timely manner and always answered my phone calls. You guys need to get more people on board like that in your other locations. Only purchasing from Hartford Because of the employees. Thanks again you have a customer for life.

  Amy Waszczak
2 months ago
Went to chuck and eddies for a front fender for my jeep. Rafael found my part so quickly. Only took me 30 minutes to complete my whole transaction. Best customer service at a junk yard ever. Highly recommended going to them.

  Kalia Fawkes
3 months ago
Jonathan at chuck and Eddie s his customer service is awesome. Very professional and friendly. My problem took a min to fix but he definitely pushed through and gave me the best results. I give him a 10. Check out chuck and Eddie s for all your used car part needs.

  Rafael Spears
2 months ago
Chuck & Eddies, has served our community for many years and they are the goto for keeping my family vehicles on the road. The manager Rafael goes above and beyond to give great customer service and the veteran sales associate James holds vast amounts of information to advise you on how to proceed. I appreciate the service and will forever be indebted.

  Geishley Gonzalez
3 months ago
I went to Chuck and Eddie s a couple of days ago, ordered a glass, then there was an issue!! Thankfully the salesman James hung in there with me, and the manager Rafael Castro. I appreciate it . Great people . I love how they treated me . And they re very respectful. I recommend anyone to go to Chuck and Eddie s there AWESOME

  Alasia Bond
2 months ago
James Treat the customer marvelous he gets the job done. He s very patient. He asked much details about the merchandise understatement of his qualifications. He gets all the stars and plus and I love him to death and I hope he never leave but I know he got to go.

  K Price
a week ago
James is someone I would definitely recommend you see for help at the Hartford location even though I haven t have anything issues with anybody else this was just who helped me he had great customer service he was very helpful told me he would make sure the part was available when to me when I arrived I had to work and was not able to get that at that very second sure enough when I got off the part was available and ready to go

  Carmen Montanez
a month ago
Hey ya ll this is Carmen Honda Pilot and I m just swing through to give out the HUGEST SHOUT OUT!!! I love ya prices, customer service, and ya diligence!!! Thank you ALL for EVERYTHING!! Oh and doesn t end here, I ll be back!! I highly recommend!! 5 star for me!!

  Eugene Willingham
2 months ago
I went to chuck and eddies to pick up a headlight, fender and air intake hose. Johnathan one of the employees was very helpful. One of the parts did not fit my car and Johnathan quickly refunded the money. I just want to say thank you to the guys down at chuck and eddies Hartford.

  Frank Bernardo
3 months ago
I went to chuck and eddies for used parts for my 2009 bmw 328i.. I met with the manager who came right out to greet me and made me feel comfortable and confident to walk out a happy customer was Rafael Castro!! I will definitely be coming to you for future parts and repair!! Absolutely recommend using this company again!! Once again ask for the one and only Rafael!! You are the man brotha

  MIGDALIA Santiago
2 months ago
James and Rafael did great helping me today. I first called Southington and if it wasn't for James and Rafael I would've got the wrong part. They were awesome!

  banagesha williams
2 months ago
James & Rafael was so much help! I called && was told to come in, came in the process was easy & fast! I would definitely recommend them to help you out with any car part needs!

  Nilda Larregui
a month ago
Jonathan was very helpful, I contacted him through the phone he was very polite and was able to locate the parts that I needed.Explained everything regarding warranties I am pleased with my service.

  Robbin Keys
2 months ago
My first time here was a great experience. James was very helpful and pleasant as well as the other employee Rafael. I came in with a smile and left with a smile. Def will be coming back

  Eugenio Marte gomez
2 months ago
Was in a tough spot needed my parts, so I could get them to my country of Santa Domingo, James and Rafael definitely took there time with me and stepped up big time, go see these guys they are professional and serious about what they do

  Laydon Pierce
3 months ago
I went to chuck and eddies to purchase some parts for my car which included a windshield. After picking up the windshield I noticed it was damaged. Thankfully after speaking with the manager Ralph, it was determined that I would need to purchase the windshield again but this time at a discounted rate which saved me some money. I appreciate that Ralph took the time to listen to the situation and provide the best customer service possible for the situation.Laydon Pierce

  Audrey Sessa
2 weeks ago
Great experience James and Raphael helped me out to get a window for my car saved me a lot of money great price great customer service

  Antwoine Price
3 months ago
Having just come here after tire problems they allowed me to find tires that fit my car giving a solid price of 150 for a full set of tires the new store manager Mr. Rafael Castro was very hands on in assisting and made sure to help in the retrieval process as well will be recommending to friends in future.

  yachi pastrana
a week ago
Nena & Rafael was amazingggg getting the things I needed for a car smooth & fast help I definitely recommend!

  Levy Gillespie Hightower
2 months ago
Just placed my order, they said they would call when I'm all set, truly made me feel like family !!! Absolutely no problem recommending James and Chuck and Eddie's Hartford ......