Car Craft Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Bettencourt
a week ago
I bought a car from Al who helped me pick out the perfect car. There were a few issues with the car which I knew but he volunteered to do everything prior to me completing the purchase. Something I didn t expect as it was as is . He fixed the whole exhaust before he even had me look at the car and made sure that there was nothing wrong with it before he sold it to me! He is very honest, respectable and kind. He reassured me that if anything is wrong in the future I can bring it back to be fixed. I wouldn t buy another car from any other dealership and would recommend Car Craft Auto!

  Natalia Mozzicato
2 weeks ago
I will never go anywhere else! Impeccable service and friendly faces throughout the whole experience. John is extremely knowledgeable, and has helped me with my car with short notice on numerous occasions. I have an older car, but I know it will keep running for many more years under his care.

  Tim Burruano
6 months ago
My Lexus had front end damage. Car craft was able to put a new bumper on, fix the damage underneath, they painted it and got it back to me fast. Car looks just like it did from the factory. Couldn t be happier with the results.

  Kiandra Soto
a month ago
Phenomenal service, gave my car great service! bumper looks good as new and they cleaned my car unexpectedly. They took me in right away and was done in a week and they kept me updated with the process, no run arounds. This is the place to go if your car needs work! THANK YOU!

  Emir C
3 weeks ago
I bought a car from AL and he was awesome! Super nice and great prices. Very fair and even worked with me to help me buy my car.

  katherine P.
2 months ago
HelloWe are very happy with our purchase of our Honda Civic. We were treated very professionally and we thank you so much. We would be happy to recommend to other people about your fantastic service. We are very very happy with our purchase. Thank you very much

  Christine D'Arcy
3 weeks ago
Car craft was incredibly easy to work with. Fast service. Excellent work! Reasonable prices. I would highly recommend!

  Karolyn M.
7 months ago
Car Craft was the tow service that picked up my car after and accident. I had a terrible experience with my insurance but John was awesome. He was patient as we waited to hear back from the insurance. He offered perspective that I was not getting from the insurance company that really helped me. Car Craft performed the initial assessment and the tear down and were always timely. My car ended up being totaled so I did not use Car Craft for repair but will use them in the future because they proved to be extremely helpful and knowledgeable. Thanks John!!

  Nicholas Jorge
a week ago
I'm very happy with my 2013 Avalon. People there are fiendly, and down to earth willing to work with you.

  Dani B
a year ago
We bought 3 cars from Al! He is reliable, patient, has a lot of knowledge about cars, and he will let a mechanic in the West Hartford area take a look at the car before buying it. Unfortunately, it is hard to trust people nowadays when buying a good, but fortunately, we have Al, so whenever we need a car, he is the guy. Highly recommend!

  Tony Piacenti
9 months ago
Just purchased a car from them. I got an awesome deal, and they went above and beyond for me. Not only did they register the car, but took it to emissions testing, replaced a headlight, changed the oil, and found a copy of the missing owners manual for me. I highly recommend them.

  denise vargas
4 years ago
Great experience, the owner is very friendly and helpful but most importantly, straight up and looks out for your best interest. If you are shopping for a good used vehicle, call Al the owner.

  Tom Porell
a month ago
I ve been to Car Craft for major body work after an accident and very minor work and they ve always been great.

  Algert Corbaxhi
10 months ago
Bought a 02 tacoma with 80k. Drove 3 hours to pick it up. Did not let me testdrive on road just around the parking lot. Agreed on price and they told me they went through the car. Once on the highawy and wormed up the brakes started shaking really bad . Ok i said just brakes no problem. Stoped to fill with gas pulled the e brakes the cable snaped. I was already 30 min from home. After fillimg up more than 1/2 tank started laking. I climbed down to see from where i found a pin hole on the side. I got home and the next morning big puddle of oil by the rear diff. Insane brought if for a repair estimate and yes the truck that i bought to be ready on the road cost 2348 dollars extra. It was my fault for agreeing to buy i get it just be aware of the portugese guy really a scammer. Keep your eyes open before you buy from this shop.

  Rachel Ryan
5 years ago
Car Quality: 5 StarsCar Price: 5 StarsStaff: 5 StarsI bought a Honda Civic from Car Craft 5 months ago. It was in good condition, and they were asking for a fair price. I had some scheduling difficulties getting to the dealership to view the car, but Al was patient with me and worked around my schedule. Then, after viewing the car and deciding to buy it, it took me several weeks to get my car loan. Al told me not to worry and to take my time. Once I was finally able to pick up the car there were new tires and brand new windshield wipers on it. Al and the rest of the Car Craft staff were so helpful and kind; I felt at ease working with them. Though I am usually skeptical about car salespeople, I could tell the Car Craft staff was different because they genuinely care about getting you a good car to suit your needs.I don't usually write reviews, but I have been sold a lemon from a different company before. I know how horrible it feels to be tricked and felt like someone stole from you. I would not wish that upon anyone. I feel strongly that Car Craft is an honest business, and they will take good care of each and every one of their customers.

  Carolyn Topol
a year ago
My car's front end was completely caved in and Car Craft was able to do a complete and seamless repair in two weeks. The car looks better than it did before the accident! I would recommend Car Craft Auto Body to everyone who may come to need their services!!!Services: Body & Trim, Air conditioningServices: Body & Trim, Air conditioning

  Cassandra Geel
2 years ago
Friendly and knowledgeable staff, fair prices. Purchased a car here for my son, they came in on their day off for a repair so that my son didn t need to miss any school or be without a vehicle during the week. The owner was great, he gave his personal cell number in case we needed to reach him at any time. Would definitely recommend.

  Isabel Michalak
9 months ago
Al is a perfect professional and goes out of his way to help his customers to be able to drive safely and get the best deal. Cares about his customers! And they do honest work over there! Very helpfulService: Oil changeService: Oil change

  Maalik Todd
4 years ago
5/5 ! I would highly recommend Car Craft. Al and John are good fellas. They are fair and honest, knowledgeable, and have great customer service. I recently purchased my first car a used 2002 Camry in great running condition at a very reasonable price. Al made it his concern to make sure that I was satisfied as a customer and I left Car Craft confident and 100% satisfied.

  Paul Thibeault
6 years ago
Car Craft did a great job on my car's autobody work and their customer service was excellent also. I had a great experience with all their people and look forward to working with them when I need to in the future.

  Stephanie Sokolowski
5 years ago
WE LOVE CAR CRAFT! We were so excited when we found my daughters first car there!Al worked with in our budget and she had a reliable car. Two years later (end of 2018) we went back to see Al when somebody totaled my daughters car. He was able to find another car that my daughter loves and we are very happy.My son will be turning 16 before we know it and we will definitely be going back to Car Craft for the third time!

  Maggie Sullivan
a year ago
The service at Car Craft auto is outstanding. They gave us a fair estimate, completed the work in a timely manner, and exceeded our expectations. Very professional and genuine. Highly recommend!Service: Body & TrimService: Body & Trim

  Elizabeth Ehrlich
6 years ago
Bought a car from Al for my son, was an awesome experience ! After seeing many cars from dealers and private parties it was a breath of fresh air to deal with Car Craft. No hard sell, lots of good advice and they were patient and kind. Al let me take it to my mechanic to get an inspection before purchase and then when a sensor blew a week after purchase, he fixed it at no charge. I highly recommend!

  Raia West
2 weeks ago
Amazing service, super friendly staff, and fast repair!! Wouldn t want it any other way!

  Thomas Tolisano
4 years ago
Bought a Honda Civic for my daughter from Al at Car Craft. After talking with him for 5 minutes, first thing that came in my head was that I can trust him and his workers. He made sure the car was safe for my daughter. Also I know that him and his staff will take care of any mechanical issues down the road. I recommend Car Craft for anyone looking for a good reliable car. Go see Al.Tom Tolisano

  Leslie Bordiere
4 years ago
Bought a car for my daughter from Al at Car Craft. The car was in excellent condition and he went through the car to make sure everything looked perfect because he knew my daughter would be commuting to school. In addition Al was so accommodating as we needed a couple extra days to get everything in order. My daughter is thrilled with her new car. I recommend using car craft. I would purchase a car from them again.

  jesse marsan
6 years ago
Car Craft has a continual updating inventory due to selling so if you do not see something you love today then definitely come back to see the new stock pretty soon. Al and his employees provide excellent service and are with you the whole car buying experience. I felt as if I was buying from friends, not a salesman. There was no pressure and they listened to my wants to provide a car that is right in the specs I wanted.

  peter oconnell
2 years ago
Needed body work after minor accident and these guys were recommended by Modern Tire. John at Car Craft was a pro. Great work, timely manner and excellent customer service. He was awesome with insurance company too! 5 star experience.Service: Body & TrimService: Body & Trim

  Fernando Bracaccini
5 years ago
I highly recommend Car Craft! I am new in the US and the people from Car Craft (especially Al) made it very easy to buy the car and to do all the paper work required for registration. Al was very friendly and willing to answer any questions or concerns me and my partner had. He allowed us to take the car to a garage so that we could have it checked by someone else and this way having a second opinion about its condition. At the moment of paperwork, the people from Car Craft told me the documents that I should bring, helped filling out all the forms, and even drove me to the DMV to make the registration.I am very happy with my experience, and absolutely recommend Car Craft!

  Kristen Snyder
2 years ago
We had a great experience at Car Craft! Al and his staff were so personable and made our car purchase seamless. Great place, great people! Would definitely go back.